Rude
Disastrous experience from start to finish! They misplaced several of my boxes, including one with important documents. When I called to ask about it, they said it’s “not their problem.” I can’t believe a company can be this careless!
Moving company in Fort Lauderdale, FL
Disastrous experience from start to finish! They misplaced several of my boxes, including one with important documents. When I called to ask about it, they said it’s “not their problem.” I can’t believe a company can be this careless!
This was an interstate move and I asked for partial packing. They packed all the fragile items while I handled clothes and books. Everything stayed well-organized, and the boxes I packed myself were treated with the same care. After delivery, they helped me with unpacking as well. I appreciated it all!
movers were very efficient and punctual handle everything with care and always picked up my call and i highly recomend them most professional movers ive ever used
We were moving out of a rental and needed to be out in one day. It was a full apartment’s worth of stuff: furniture, appliances, and storage bins from the garage. The crew worked efficiently, labeled everything properly, and didn’t waste time. They even double-checked that nothing was left behind. That kind of thoroughness is what made the day feel completely stress-free.
What I appreciated most was their honesty. No hidden fees, no sudden price hikes, and no cut corners. They loaded everything carefully, making sure fragile boxes weren’t stacked under heavy ones. They called me when they found an envelope with cash in one of my dresser drawers—talk about integrity! They set up my bed frame, plugged in my appliances, and gave me a moving checklist for my next move. This is a company that truly cares about customers.
It wasn't ideal to move during a snowfall, but they made it easy. They took expert care of our kitchen equipment and glassware, and they covered our upholstered furniture with waterproof coverings. To keep things tidy, the crew laid down floor runners. They handle our art collection and plants with great precision.
I set up service with Regal Van Lines LLC on May 18th. They represented themselves as an moving company on the phone, but they are actually a broker. I got a call on June 20th for a quality assurance check. I told him the items and about how much truck space I would need. That jumped by bill from $3000+ to $7500+. I was charged for packaging materials, even though I had everything bubbled wrap already. I decided to remove some items and transport them myself. He refused to void the Bill of Lading and draft a new one. I thought I could use the card on file to pay for the movers. That turned into another fiasco. The top worse moment for me had to be the rep telling me he’ll check the recorded calls because I’m wrong and I’m a liar. Then called me back 2hrs later telling me the calls had been deleted. Even though they just listened to them early that day when I called in for another issue with them. I was also told that I was charged so much because I didn’t have a big load, so they would’ve lost money on my account (this came from the movers). The Bill of Lading also wasn’t accurate, there was less. The itemized checklist was outdated too. It took the movers (2 individuals) less than 40 mins to load everything.
What a phenomenal experience! The team did more than they were supposed to make sure that each aspect of the move was as stress free as possible. I have a lot of glass jars and they packed every single one so well. Not a single thing broke, no not even a chip! Apparently, they value their work. These guys are good additions to your speed dial if you ever have any future moves.
In September 2024, we contracted with Regal Van Lines to move our household goods from Tucson, AZ to Drain, OR. We also solicited multiple quotes to move a 45’ High Cubic shipping container between the same locations. Regal Van Line’s quote was the lowest, and because we had already contracted with them to move our household goods, and because we had not yet encountered their Bait and Switch tactics (described in FMCSA Report 181749567), on 10/01/2024, we also contracted with them to move the shipping container. Their pricing estimate was $5,000, and we were required to make a $2,000 advance payment. They were supposed to pick up the container on 10/27/2024. They never, ever, ever moved the shipping container. I called them at least 6 times to find out the status and when it would be moved. Every time, I was given an excuse for why my questions could not be answered at the time, and a promise to call me back before the end of the day. Not one time did I ever receive the promised call back. I presume that because they encountered such an enormous push back on their Bait and Switch tactic to move our household goods, they decided it would not be prudent or feasible to try to do it on the shipping container, also. Regardless of the reason, the fact is that they never ever made any attempt whatsoever to move our shipping container. Two and half months later, we contracted with another carrier who moved the container in less than a week for about $8,300. We have followed Regal Van Lines procedures to contest charges or request a refund. We have received no response whatsoever from them. At this point, in regards specifically to the shipping of the container, they have $2,000 of our money, refuse to give it back, and have taken no actions whatsoever to move the container. It was still sitting in its original location as of 12/19/24 (it was picked up on that date by the other carrier).
Can’t thank them enough! We had to move from one state to another on short notice, and they pulled it off seamlessly. We absolutely recommend them!
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Reviews summary
Recommended based on user reviews
They were excellent movers. They transported my piano to my new apartment without even scratching the keys.
199 reviews
All my fitness equipment arrived at the new house without any problems. Because they had planned the process well and worked together closely, this part went without a hi ... Read More
Since the dining table and ceramic vase collection were important to me, I was uneasy about the move. Everything was handled smoothly, however, by the movers. They prepar ... Read More
There were many delicate items in my shipment and the crew ensured every box was handled very carefully. All the dinnerware arrived and it was all in perfect shape. I’m ... Read More
Their level of professionalism was very clear. Not only were they prompt, but they checked each box three times to make sure everything was packed. Excellent service! ... Read More
My things, even the ones that weren’t fragile, were handled with a lot of care. I liked being treated with respect by the whole team, as they always tried not to interf ... Read More
I’m truly grateful to these movers. Everything I owned was carefully handled and the movers packed the truck in a very organized way. I suggest them to those who need a ... Read More
I am impressed by how fast and skilful these movers moved my items. They wrapped everything I owned and everything was carefully and completely put away without rushing. ... Read More
I recently hired this firm for packing services because I felt overwhelmed by the thought of packing everything myself. In less than 3 hours, two amazing men arrived at m ... Read More
During the relocation, I was worried about dust and dirt, but these movers were very clean. They covered my flooring in both the old and new locations. They were extremel ... Read More
We downsized from a big house to a small apartment, and fitting everything was a puzzle. The crew was brilliant – they carefully measured, and packed tightly without da ... Read More
Regal Van Lines is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Regal Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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Below are estimated price ranges for moves with Regal Van Lines. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Regal Van Lines holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Florida trust Regal Van Lines for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Regal Van Lines is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Regal Van Lines offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Regal Van Lines calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Regal Van Lines directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Regal Van Lines, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Florida, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Florida to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.