Moving company in Fort Lauderdale, FL
Disastrous experience from start to finish! They misplaced several of my boxes, including one with important documents. When I called to ask about it, they said it’s “not their problem.” I can’t believe a company can be this careless!
In September 2024, we contracted with Regal Van Lines to move our household goods from Tucson, AZ to Drain, OR. We also solicited multiple quotes to move a 45’ High Cubic shipping container between the same locations. Regal Van Line’s quote was the lowest, and because we had already contracted with them to move our household goods, and because we had not yet encountered their Bait and Switch tactics (described in FMCSA Report 181749567), on 10/01/2024, we also contracted with them to move the shipping container. Their pricing estimate was $5,000, and we were required to make a $2,000 advance payment. They were supposed to pick up the container on 10/27/2024. They never, ever, ever moved the shipping container. I called them at least 6 times to find out the status and when it would be moved. Every time, I was given an excuse for why my questions could not be answered at the time, and a promise to call me back before the end of the day. Not one time did I ever receive the promised call back. I presume that because they encountered such an enormous push back on their Bait and Switch tactic to move our household goods, they decided it would not be prudent or feasible to try to do it on the shipping container, also. Regardless of the reason, the fact is that they never ever made any attempt whatsoever to move our shipping container. Two and half months later, we contracted with another carrier who moved the container in less than a week for about $8,300. We have followed Regal Van Lines procedures to contest charges or request a refund. We have received no response whatsoever from them. At this point, in regards specifically to the shipping of the container, they have $2,000 of our money, refuse to give it back, and have taken no actions whatsoever to move the container. It was still sitting in its original location as of 12/19/24 (it was picked up on that date by the other carrier).
This company exceeded expectations and made my move easier. They loaded and unloaded my utensils, china set, and delicate décor quickly and carefully. When I couldn't find parking for the truck, one of the movers assisted me in locating a safe spot. The extra help was greatly appreciated.
When I called Regal Van Lines, Jack answered and immediately helped me feel at ease. I had to move long-distance with several fragile items, including some handmade furniture and delicate ceramics. They walked me through the process, helped with packing tips, and the movers followed through exactly as described. It felt well-organized from start to finish, and everything showed up intact. I'm so glad I trusted them with this move.
Despite my few possessions, these men showed great consideration for them. It's rare to find movers who value each customer. Their professionalism was clear in how they handled my items. I appreciated their respect for my belongings and dedication to excellent service.
I booked online and expected the usual delays, but within minutes, someone followed up with a call to confirm all the details. They even asked specific questions about stairs, parking, and fragile items. That level of planning made the move-day process feel calm instead of chaotic!
Maria and Mike were fantastic! They ensured my moving process went well from beginning to end! Thanks again for being my moving superheroes!
Regal Van Lines made my move so much easier than I ever imagined. From start to finish, their team was friendly, attentive, and treated my belongings like their own. I couldn't have asked for a better experience.
They do not deserve 1 star. Beware, they will bait and switch you on your move. Our original estimate was $2900. On our quality assurance call 5 days before move they said it was now going to be $9400. Sabrina and Amy are very rude.
I set up service with Regal Van Lines LLC on May 18th. They represented themselves as an moving company on the phone, but they are actually a broker. I got a call on June 20th for a quality assurance check. I told him the items and about how much truck space I would need. That jumped by bill from $3000+ to $7500+. I was charged for packaging materials, even though I had everything bubbled wrap already. I decided to remove some items and transport them myself. He refused to void the Bill of Lading and draft a new one. I thought I could use the card on file to pay for the movers. That turned into another fiasco. The top worse moment for me had to be the rep telling me he’ll check the recorded calls because I’m wrong and I’m a liar. Then called me back 2hrs later telling me the calls had been deleted. Even though they just listened to them early that day when I called in for another issue with them. I was also told that I was charged so much because I didn’t have a big load, so they would’ve lost money on my account (this came from the movers). The Bill of Lading also wasn’t accurate, there was less. The itemized checklist was outdated too. It took the movers (2 individuals) less than 40 mins to load everything.
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Reviews summary
Recommended based on user reviews
On the first day, Regal Van Lines loaded all of the boxes and finished packing all of our possessions. Second day arrived on time and was finished by noon! Their output w ... Read More
199 reviews
We were moving in cold weather, but they stayed professional and efficient, and made sure everything was completed swiftly. We’re utterly thankful!
A terrific experience! They handled our cross-country move flawlessly, and ensured everything arrived exactly as it left. Remarkable job!
The whole moving process went by pretty smoothly, thanks to Jack and the team. James was cool about checking the room layouts before they started shifting things around. ... Read More
We needed storage between moves, and they arranged it perfectly. Our belongings were delivered exactly when we needed them. Many thanks!
James and rest of the crew was fantastic from the moment they arrived to begin the packing and moving process. They were very professional, careful with everything they l ... Read More
The movers did an outstanding job. Very time efficient, organized, and careful. Great service provided, I would highly recommend them!!
Harry really took the stress out of moving. He gave me a very thorough estimate and answered all my questions patiently. Paula, who handled dispatch and customer service, ... Read More
I was worried about moving my king-sized bed and heavy dresser, but the movers from Regal Van Lines took care of everything. They disassembled and reassembled my furnitur ... Read More
The personnel was kind, and the service was top-notch. Everything was in perfect condition when it arrived at my new home, and they finished quickly without cutting corn ... Read More
They were excellent movers. They transported my piano to my new apartment without even scratching the keys.
Regal Van Lines is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Regal Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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Below are estimated price ranges for moves with Regal Van Lines. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Regal Van Lines holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Florida trust Regal Van Lines for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Regal Van Lines is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Regal Van Lines offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Regal Van Lines calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Regal Van Lines directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Regal Van Lines, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Florida, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Florida to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
