Loyal Customer service.
The quality of service I experienced from this moving business really astonished me. They were well-prepared and professional.
Moving company in Fort Lauderdale, FL
The quality of service I experienced from this moving business really astonished me. They were well-prepared and professional.
I recently hired this firm for packing services because I felt overwhelmed by the thought of packing everything myself. In less than 3 hours, two amazing men arrived at my home and packed up all my belongings! They used high-quality packing supplies and were extremely organized. I saved a lot of time unpacking at the new place since they labeled each box very carefully.
Worst moving experience I’ve ever had! They overpacked the truck and ended up leaving half my belongings behind. My desk is completely scratched, and their customer support has been ignoring my calls. I regret ever hiring them!
DO NOT USE THIS COMPANY! We had a horrible experience with this company. They lied to us multiple times including misleading us on the pricing by quoting. They did not move all of our belongings. Delivery was late and only one man showed up to unload our stuff up a flight of stairs. We did not get all of our belongings and we ended up with a box that was not ours. Zero customer service as they don't return calls or emails.
Some of my belongings, like wine and artwork, are sensitive to temperature fluctuations, so I was concerned about having to temporarily store them. Nevertheless, when I got my stuff back, everything was spotless.
A photographer on the moving crew captured every moment of the relocation, resulting in an exquisite photographic account of our move to our new residence. We will always remember these memories.
Choosing Regal Van Lines to move our belongings interstate was the absolute worst decision we have ever made. They are a Bait and Switch operation that lured us in with a very reasonable price at first ($5,612, based on a load volume estimate of 1,003 cubic feet (cf)). That was on 9/11/24. Seven days before the move, on 10/19/24, they conducted a “Quality Assurance” call, where they asked for exact dimensions of the 11 bookshelves, etc, and then raised the price to $10,761. Supposedly because the volume “IS going to be 1,600 cubic feet.” (Joe Sullivan, Regal Van Lines) Probably more. Probably more like 2,000 cf, or even 2,300 cf. But they would only charge us for a maximum of 1,600 cf. Unfortunately, they preyed upon the vulnerability of a 71 year old woman who wouldn’t know a cubic foot from an orangutan. And had her pay them an additional $3,000 deposit. I became aware of the severity of the gouge on the day of the move, at which point I called Regal and got involved. Joe Sullivan continued to insist that the load WOULD BE 1,600 cf. Probably more. Probably more like 2,400 cf (yes, his “probably” amount keeps going up). I had to ask him a half dozen times, “What if it isn’t? What if it’s less?” He told me the movers would show me the mark. That it WOULD BE 1,600 cf. It WOULD. But what if it’s not? “They will make adjustments” (Joe Sullivan) A few notes are in order at this point. One, no one at Regal ever mentioned that they are not an actual mover. They’re strictly a broker. Per the rules, they are required to tell us that. They didn’t. According to the rules, they’re supposed to do a physical inventory of the items to be moved, either by on site or virtual inspection. They did neither, just pulling 1,003 cf and then 1,600 cf numbers out of thin air. Buried deep in their contract is a statement to the effect that we waived this inspection. That was news to us when we finally did see it, post move. (Yes, we really really should have read every word of that contract BEFORE the move, but we thought we were dealing with a reputable company. Their contract has a couple of other interesting conditions, one of which is that I’m not allowed to disparage them on social media or review websites. I’m really going to be in trouble now.) Based on Joe’s promise that they would make adjustments if the load was less than 1,600 cf, I allowed the move to proceed. Back to the trucks Regal doesn’t have. What actually showed up at our door was two Russians in a rented Penske box truck. Fortunately, one of them did speak halfway decent English. (note: ironically, these two gentlemen from KUAT Moving in California were the only good guys in this whole adventure. And they’re actually from Kazakhstan, not Russia. They get a total 5 star rating for their role) As for where the 1,600 cf line in the truck was, they couldn’t say. However, a quick online review of the specs of a 26’ Penske rental box truck, shows that the total capacity of that truck is 1,700 cf. When all of our stuff was loaded, the truck was less than 1/3 full. So our load was less than 600 cf. Not 1,003. Not 1,600. Definitely not 2,300 or 2,400, which I guess is a good thing, else they would’ve needed another truck. We are filing complaints with the Federal Motor Carrier Safety Administration, the BBB (where they are NOT accredited. See their reviews on that site for many more stories like ours), and every online review site I can find. One last note on Regal. On their website, they claim that on Yelp, they get 4.4 stars (out of five) based on 67 reviews. When I looked them up on Yelp, there were 10 reviews with an average rating of 1.2 stars (which is 9 one star reviews, with stories just like mine and one 3 star review. The 3 star reviewer wrote, “I wrote a review. I went to court. We have come to an agreement. Please take down my review.”
movers were very efficient and punctual handle everything with care and always picked up my call and i highly recomend them most professional movers ive ever used
Regal Van Lines made my move so much easier than I ever imagined. From start to finish, their team was friendly, attentive, and treated my belongings like their own. I couldn't have asked for a better experience.
The movers were fantastic with our children's belongings when I moved my little family to a new home. They ensured that all items were in boxes that my toddler could easily open and took special care with the nursery furnishings. When my kid wanted to show them her beloved stuffed animal, the staff was attentive and treated her belongings as though they were precious. Really reduced the stress of the relocation!
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Reviews summary
Recommended based on user reviews
Even though it is never simple to move with dogs, the crew was great. They made sure my dog was out of harm's way and helped me arrange her bed and toys as soon as I arri ... Read More
199 reviews
I was dreading hiring any moving company because of my prior experience. However, this time it felt like a completely new experience. Regal Van Lines movers arrived on ti ... Read More
These movers provided special packing materials for my large collection of ceramic bowls. Every dish arrived undamaged. They came up with all of the good-quality packing ... Read More
Moving out of our first apartment felt like closing a chapter in our married life. I cried when the movers boxed our wedding photos in fragile boxes. They carefully assem ... Read More
With grace and efficiency, these men moved me from an apartment on the third story that did not have an elevator. Without a peep of complaint, they arrived on schedule, c ... Read More
When I requested two changes to my moving date, the company was quite helpful. They made sure I never felt like a bother. Great customer service that is prioritized. ... Read More
As my children ran about, the staff was really kind and accommodating. Everyone in the family felt a little less strain because of them.
Although the timing was a bit off, the movers were top-notch. Their slight tardiness was bothersome, but once they arrived, they worked quickly and efficiently. Despite m ... Read More
The entire experience was first-rate. The movers were professional and kind. My one gripe is that they took a bit longer than expected, but the additional time was more ... Read More
The movers' positive attitude and calm manner alleviated some of my anxiety during the move, which is no small feat. They were very careful and even asked me how I would ... Read More
We only needed help moving furniture because we’d already moved the boxes ourselves. Their movers showed up with blankets, tools, and lifting straps, and took care of e ... Read More
Regal Van Lines is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Regal Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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Below are estimated price ranges for moves with Regal Van Lines. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Regal Van Lines holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Florida trust Regal Van Lines for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Regal Van Lines is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Regal Van Lines offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Regal Van Lines calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Regal Van Lines directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Regal Van Lines, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Florida, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Florida to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.