Moving company in Fort Lauderdale, FL
I had a sectional that I was convinced wouldn’t fit through the stairwell, and I was already preparing to donate it out of frustration. But these movers sized it up, took off the legs, wrapped each section cautiously, and managed to get it inside the new place without so much as a bump. They’re worthy of all the praise!
I set up service with Regal Van Lines LLC on May 18th. They represented themselves as an moving company on the phone, but they are actually a broker. I got a call on June 20th for a quality assurance check. I told him the items and about how much truck space I would need. That jumped by bill from $3000+ to $7500+. I was charged for packaging materials, even though I had everything bubbled wrap already. I decided to remove some items and transport them myself. He refused to void the Bill of Lading and draft a new one. I thought I could use the card on file to pay for the movers. That turned into another fiasco. The top worse moment for me had to be the rep telling me he’ll check the recorded calls because I’m wrong and I’m a liar. Then called me back 2hrs later telling me the calls had been deleted. Even though they just listened to them early that day when I called in for another issue with them. I was also told that I was charged so much because I didn’t have a big load, so they would’ve lost money on my account (this came from the movers). The Bill of Lading also wasn’t accurate, there was less. The itemized checklist was outdated too. It took the movers (2 individuals) less than 40 mins to load everything.
I had to move in the middle of winter during a snowstorm, and I really thought we’d have to reschedule. But the movers came prepared with tarps, towels, and covered the floors to protect against slush. They worked carefully but efficiently, and nothing got wet or damaged. I didn’t expect them to go through with it, but I’m glad they did. Everything arrived safe and dry, and I appreciated how cautious they were.
Choosing Regal Van Lines to move our belongings interstate was the absolute worst decision we have ever made. They are a Bait and Switch operation that lured us in with a very reasonable price at first ($5,612, based on a load volume estimate of 1,003 cubic feet (cf)). That was on 9/11/24. Seven days before the move, on 10/19/24, they conducted a “Quality Assurance” call, where they asked for exact dimensions of the 11 bookshelves, etc, and then raised the price to $10,761. Supposedly because the volume “IS going to be 1,600 cubic feet.” (Joe Sullivan, Regal Van Lines) Probably more. Probably more like 2,000 cf, or even 2,300 cf. But they would only charge us for a maximum of 1,600 cf. Unfortunately, they preyed upon the vulnerability of a 71 year old woman who wouldn’t know a cubic foot from an orangutan. And had her pay them an additional $3,000 deposit. I became aware of the severity of the gouge on the day of the move, at which point I called Regal and got involved. Joe Sullivan continued to insist that the load WOULD BE 1,600 cf. Probably more. Probably more like 2,400 cf (yes, his “probably” amount keeps going up). I had to ask him a half dozen times, “What if it isn’t? What if it’s less?” He told me the movers would show me the mark. That it WOULD BE 1,600 cf. It WOULD. But what if it’s not? “They will make adjustments” (Joe Sullivan) A few notes are in order at this point. One, no one at Regal ever mentioned that they are not an actual mover. They’re strictly a broker. Per the rules, they are required to tell us that. They didn’t. According to the rules, they’re supposed to do a physical inventory of the items to be moved, either by on site or virtual inspection. They did neither, just pulling 1,003 cf and then 1,600 cf numbers out of thin air. Buried deep in their contract is a statement to the effect that we waived this inspection. That was news to us when we finally did see it, post move. (Yes, we really really should have read every word of that contract BEFORE the move, but we thought we were dealing with a reputable company. Their contract has a couple of other interesting conditions, one of which is that I’m not allowed to disparage them on social media or review websites. I’m really going to be in trouble now.) Based on Joe’s promise that they would make adjustments if the load was less than 1,600 cf, I allowed the move to proceed. Back to the trucks Regal doesn’t have. What actually showed up at our door was two Russians in a rented Penske box truck. Fortunately, one of them did speak halfway decent English. (note: ironically, these two gentlemen from KUAT Moving in California were the only good guys in this whole adventure. And they’re actually from Kazakhstan, not Russia. They get a total 5 star rating for their role) As for where the 1,600 cf line in the truck was, they couldn’t say. However, a quick online review of the specs of a 26’ Penske rental box truck, shows that the total capacity of that truck is 1,700 cf. When all of our stuff was loaded, the truck was less than 1/3 full. So our load was less than 600 cf. Not 1,003. Not 1,600. Definitely not 2,300 or 2,400, which I guess is a good thing, else they would’ve needed another truck. We are filing complaints with the Federal Motor Carrier Safety Administration, the BBB (where they are NOT accredited. See their reviews on that site for many more stories like ours), and every online review site I can find. One last note on Regal. On their website, they claim that on Yelp, they get 4.4 stars (out of five) based on 67 reviews. When I looked them up on Yelp, there were 10 reviews with an average rating of 1.2 stars (which is 9 one star reviews, with stories just like mine and one 3 star review. The 3 star reviewer wrote, “I wrote a review. I went to court. We have come to an agreement. Please take down my review.”
We were moving just across the neighborhood, but our toddler made packing and organizing a bit chaotic. Thankfully, the movers didn't mind. They worked around our mess, offered suggestions on how to box a few things more effectively, and maintained a positive attitude. I expected the day to feel overwhelming, but it ended up going pretty smoothly thanks to their flexibility.
On the first day, Regal Van Lines loaded all of the boxes and finished packing all of our possessions. Second day arrived on time and was finished by noon! Their output was absolutely incredible. Had to wait a while at the new address, but despite having to carry some heavy objects up three flights of stairs, I worked really hard there as well. When requested, I collected all the packaging and roughly 100 empty boxes. We cannot express our gratitude to their employees enough for helping us get through a trying couple of days.
Additionally, Ben went above and above to address any queries or worries I had. Ben has always going above and beyond to make sure I was a happy and successful trader, whether it was by providing technical support or breaking down complicated trading concepts
Excellent contact was maintained from the initial phone call to the final unloading. They provided a detailed moving schedule for packing gadgets, furniture, kitchenware, and breakable décor. Prompt responses and updates, including images, eased concerns about my grandmother's china set and large TV. Working with such professional and communicative staff was enjoyable.
When I relocated to a rural area, I worried that my belongings might not make it via the long, twisting roads. Due to the crew's cautious driving and thorough packing, there was nothing missing when they arrived. They helped unload the heavy items to make sure they got where they needed to go in my house.
A photographer on the moving crew captured every moment of the relocation, resulting in an exquisite photographic account of our move to our new residence. We will always remember these memories.
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Reviews summary
Recommended based on user reviews
Although packing our delicate ceramics collection was daunting, the movers took great care to treat each item. For optimal protection, they packed, cushioned, and padded ... Read More
199 reviews
We were moving in cold weather, but they stayed professional and efficient, and made sure everything was completed swiftly. We’re utterly thankful!
A terrific experience! They handled our cross-country move flawlessly, and ensured everything arrived exactly as it left. Remarkable job!
The whole moving process went by pretty smoothly, thanks to Jack and the team. James was cool about checking the room layouts before they started shifting things around. ... Read More
We needed storage between moves, and they arranged it perfectly. Our belongings were delivered exactly when we needed them. Many thanks!
James and rest of the crew was fantastic from the moment they arrived to begin the packing and moving process. They were very professional, careful with everything they l ... Read More
The movers did an outstanding job. Very time efficient, organized, and careful. Great service provided, I would highly recommend them!!
Harry really took the stress out of moving. He gave me a very thorough estimate and answered all my questions patiently. Paula, who handled dispatch and customer service, ... Read More
I was worried about moving my king-sized bed and heavy dresser, but the movers from Regal Van Lines took care of everything. They disassembled and reassembled my furnitur ... Read More
The personnel was kind, and the service was top-notch. Everything was in perfect condition when it arrived at my new home, and they finished quickly without cutting corn ... Read More
They were excellent movers. They transported my piano to my new apartment without even scratching the keys.
Regal Van Lines is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Regal Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Regal Van Lines. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Regal Van Lines holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Florida trust Regal Van Lines for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Regal Van Lines is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Regal Van Lines offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Regal Van Lines calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Regal Van Lines directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Regal Van Lines, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Florida, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Florida to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
