Moving company in Los Angeles, CA
We were relieved when Jones scheduled our move just one day before it happened. He took care of the paperwork quickly and easily but charged me $1200 instead of $800. Everything got to the new home safely. Thank you so much!
I had an amazing experience. Every person I dealt with was courteous and professional. The actual move went off without a hitch, and they took every precaution to ensure the safety of my belongings.
Without a hitch, John and the rest of the Prime Line Van Lines crew moved, stored, and returned our furniture before, during, and after the recent earthquake. We met lots of nice people who were happy to help us.
Avoid this company. We walked them through all our things we needed on a truck twice and they gave us an estimate. We then moved 2 large U-Haul trucks of things ourselves so we knew we should definitely fit on their truck. We still did not fit! They were willing to bring another truck out but of course for more money. So either they are just really bad at estimating space or they just try to take your money. We now have to try and move our things on our own. Save yourself the hassle and don’t use them.
My items were picked up by Mak Elite Transport LLC, on 6/30. No one can tell me where my stuff is or when it’s coming and it’s 7/17. Aside from raising the price over $4k, I have no idea where any of my stuff is and it’s impacting me greatly in more ways than one. Would like to know how or when I’m getting my belongings.
Hey, team! We've just moved into our dream home, and it wouldn't have been possible without your rockstar moving service. The guys were lightning-fast with the packing, and nothing got scratched or dented! Our precious antique cabinet arrived without a single blemish. Kudos! The kitchenware is all set up, and we're cooking up a storm in our gorgeous new kitchen.
We were grateful for the movers' adaptability and willingness to accommodate our last-minute needs. They revised their preparations according to the new information to ensure the transfer went off without a hitch. It was remarkable how well they adjusted to new circumstances.
DO NOT USE THIS COMPANY!! THEY ARE CROOKS!!! We moved from Arizona to Idaho. Our belongings were in a storage facility, so everything was in boxes and bins, securely sealed, wrapped, etc. When we made arrangements with Primeline Van Lines, we gave them our inventory list, agreed upon a price and were assured that Primeline WAS NOT a BROKER!! We even called them 3 times to verify that they were a carrier-NOT A BROKER!! So we made arrangements for my husband to meet with a driver who WORKS FOR PRIMELINE and would arrive in a PRIMELINE TRUCK at the storage facility to pick up our belongings. We were also told that our belongings would be delivered within 4-7 days after pick up. So on 4/15/24 my husband goes to meet with a Primeline employee in a Primeline truck at our storage facility-and that’s when we found out how crooked they are!! 1. Some guy shows up in a plain white rented truck, not wearing anything identifying himself as a “Primeline” employee 2. My husband opens the door to our storage unit-first thing the guy says is “It’s going to be another $1000”! He hadn’t even put ONE SINGLE THING in the truck!! 3. Instead of delivering our belongings to our new home as we were told-they were taken to a warehouse in LAS VEGAS!! My husband tried to contest but the guy didn’t care! Meanwhile I was in Idaho trying to call and get answers, but I kept getting put on hold and hung up on!! When I finally spoke with someone they told me our belongings had to sit in their warehouse until there was another delivery by us!! We were NEVER told any of that!! Then the next Monday a supervisor told us our belongings were being loaded on a truck and we’d have them in a few days, and to call dispatch the next day for an exact day and time of delivery. So that next day we did-and waited for a call back-but no one ever called. Our belongings were picked up on April 15, 2024 and they weren’t delivered to us until May 7, 2024. All of our boxes had been opened and gone through, as well as our bins. We have several things missing, including jewelry, antiques, collectibles and even odd things like lids to pots and pans, lamp shades, the leaf to our kitchen table. We also have several things that are broken, furniture, our computer, a tv. We tried to file a claim with their insurance but it doesn’t go anywhere. The young man who delivered our belongings was the only employee who was honest and respectful. Again-STAY AWAY FROM PRIMELINE VAN LINES!!!
Stole $2040.00 from me and never showed up. Kept calling to say they were having issues and close by. Was supposed to come the 29th didn’t show up and tried to gaslight us into thinking it was the 30th. Oh and then NEVER CAME. I’m in a different state in an EMPTY house with my stuff in my old house 2 states away and down $2k. Filing a lawsuit currently.
DO NOT use this company. Everything about them is terrible. They say they aren’t a broker and that they do all the moving themselves - lies. Their customer service is horrendous. I have nothing good to say about this place. Please do not give them your business.
This moving company is not verified with the Federal Motor Carrier Safety Administration (FMCSA). We cannot confirm their licensing status or credentials. Please exercise caution and conduct your own due diligence before hiring. We do not guarantee the reliability or safety of unverified movers.
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Reviews summary
Recommended based on user reviews
Hey, team! We've just moved into our dream home, and it wouldn't have been possible without your rockstar moving service. The guys were lightning-fast with the packing, a ... Read More
17 reviews
I had no problems with any aspect of my move. Joseph and his colleagues were second to none throughout all three phases of the move. On time, efficiently, and professiona ... Read More
Without a hitch, John and the rest of the Prime Line Van Lines crew moved, stored, and returned our furniture before, during, and after the recent earthquake. We met lots ... Read More
Their movers provided me with first-rate service, and I am very grateful. They took great care to cover, fabric-wrap, and foam-pad all of my belongings, including my two ... Read More
Moving is never easy, but moving overseas is considerably more challenging. Nonetheless, owing to this triumphant squad, everything went much more easily. They offered ex ... Read More
I had no idea how easily a relocation could be done; this company has changed my view of relocations. The guys were experienced professionals; they did the dismantling an ... Read More
The movers I recently worked with were great to work with because they were friendly and ready to go the extra mile to meet my needs. Tell the boys' boss that I thought t ... Read More
We were relieved when Jones scheduled our move just one day before it happened. He took care of the paperwork quickly and easily but charged me $1200 instead of $800. Eve ... Read More
Prime Line Van Lines is a fully licensed and insured moving company with a strong presence across California, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Prime Line Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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