DO NOT USE OM VAN LINES
I encourage EVERYONE to stay as far away from this company as possible. Bait and switched us at haul away with over $800 dollars in fees.. even though we had less than we quoted them! One TV, one barstool, a couch and two other items we didn’t even have the take! Yet somehow we were “over the quoted space” and they demanded an additional $700. Items were already on the truck we had no choice but to pay, even when we had way less than we told them we would! Then their subcontractor called us 3 days before delivery and told us we’d have to pay $425 or they wouldn’t deliver our belongings even though a smaller truck wasn’t necessary for delivery. They even told us they’d leave everything and not set up our belongings (which is in the contract)! And now to top it all off, they gave us a box of pampers instead of the box with my luxury items! Purses, all my sheets for my bed, and my bathroom materials are now mia. This on top of my nightstand being broken. Bait and switched us to charge an extra $1200 throughout this process and now this… truly a nightmare company BEWARE AND DO NOT USE THEM! Reached out to their customer service who was combative with us… when their company is the one clearly falling short if you look at these reviews. Smh.
