Aug 05, 2024
DO NOT USE! WORST MOVING COMPANY! DO NOT TRUST! LIARS! Read more at: https://www.mymovingreviews.com/movers/north-american-moving-experts-llc-33613?order_by=newest#company-reviews-filter
Never picked up items, kept deposits. LIED about status! Lied about pick up, lied about drivers, hired the driver from Craigslist the day the goods were to be picked up. NEVER PICKED UP ITEMS, kept both deposits even after they breached the contract by hiring someone from Craigslist that is uninsured, not vetted by the company etc. Promised a refund but have stopped returning phone calls and emails! I have also filed a complaint with BBB. DO NOT TRUST! DO NOT USE! This is a BAD COMPANY!
Aug 12, 2024
Absolutely Awful, the Worst Experience
The gentleman that ran the pickup was the absolute rudest I've ever encountered, and charged me over triple my original estimate. When I questioned the total amount, I was told if I wanted to see how much room my load had taken up, he would drop all my stuff in the parking lot and leave. He said I had too much stuff and needed to be more normal (my mom had just passed and I had some boxes of hers to go through) and then proceeded to slam and kick many boxes marked fragile, breaking what was inside. When I called the company to report, they expressed remorse but never followed up and never did anything to make things right. Every time I reached someone at the company in the months following they had no idea what I was talking about and were also incredibly rude. Apparently the company is now closed, but as customer service reps are still answering the phones, I'm wondering if they rebranded under a different LLC. Horrible.
Feb 28, 2024
Highly recommended!
From first contact to end delivery, a truly professional service. Everything went smoothly and the staff were friendly, extremely helpful, polite and efficient. Loved how my things arrived in a great condition which I wasn’t expecting because of my last experience from another company.
Jul 17, 2024
Do not use these moving brokers
North American Moving Experts is a very questionable moving broker "company" They farmed out my move to and outfit called 365 Moving & Trucking. This is the worst, shadiest company i've ever dealt with. My move was from Dallas, TX to Salt Lake City, UT. It took a week for my items to arrive. The sole contact i had would only accept zelle or money orders for payment(red flag). This payment problem caused delays at both pick up and delivery. They don't have dedicated movers. At pick up and delivery they just put out a craigslist ad hoping that "movers" would show up. The delivery ad in slc was only able to attract one mover which led to a five hour unload. Also, at delivery, they had a completely unannounced "moving fee" to charge me before they would unload. To add to the misery, there were apparently holes in the roof of the truck. Numerous items were soaked in water and ruined. Other items were shattered and several items were just flat out missing... Such as my $2,000 motorized recliner chair...Not broken, just flat out not there. I tried to contact this company to complain but none of their listed phone numbers or emails worked. Never use this company. I have no idea how they haven't been shut down yet. North American Moving Experts did not conduct this move since they are just brokers. However, they will not respond to my requests for help in getting compensation. Total silence!!
Feb 26, 2024
Better experience!
First-class service and is highly recommended. The company offered faultless, efficient and friendly service. Whole team is outstanding at their job. When the items arrived, they were delivered by three cheerful, hard workers, who did their best to make the delivery as swift and easy as possible. We would like the company to give them our sincere thanks. We have moved a lot and can honestly say that the choice of this company has been our best. We think they cannot be bettered.
Dec 28, 2023
Great care Was Taken
I've used their services numerous times for last-minute, quick moves. They've consistently been prompt, helpful, and handled everything without causing any damage, even when navigating stairs. I wouldn't hesitate to use their services in the future.
Oct 22, 2023
Top-notch moving service!
I can't say enough good things about this moving company! From start to finish, they exceeded our expectations in every way. The team of movers were punctual, efficient, and incredibly professional. They took great care of all our belongings and ensured that everything arrived at our new home safely and on time. We were also impressed by their attention to detail and willingness to go above and beyond to ensure that we were completely satisfied with their service. Overall, we would highly recommend this company to anyone in need of a moving service.
May 28, 2024
Impressed by the professionalism!
Selected this company based on their claims, and they lived up to every expectation with their professionalism and dedication. Despite a slight delay, they managed the move impeccably. Highly recommended.
Jan 23, 2024
Good movers!
First of all, I would like to thank movers, you all are awesome. I highly recommend them, so professional with amazing manners, I had really short notice I couldn’t find no one to move my house and you guys did the impossible to help me thanks again.
Jun 28, 2024
Thanks!!
This company and its team have never failed to impress with their friendly attitude and exceptional customer service. Reliable and efficient, making them the go-to choice for any moving needs. Will definitely be calling on them in the future.
