Oct 22, 2023
Top-notch moving service!
I can't say enough good things about this moving company! From start to finish, they exceeded our expectations in every way. The team of movers were punctual, efficient, and incredibly professional. They took great care of all our belongings and ensured that everything arrived at our new home safely and on time. We were also impressed by their attention to detail and willingness to go above and beyond to ensure that we were completely satisfied with their service. Overall, we would highly recommend this company to anyone in need of a moving service.
Dec 28, 2023
Great care Was Taken
I've used their services numerous times for last-minute, quick moves. They've consistently been prompt, helpful, and handled everything without causing any damage, even when navigating stairs. I wouldn't hesitate to use their services in the future.
Jul 17, 2024
Do not use these moving brokers
North American Moving Experts is a very questionable moving broker "company" They farmed out my move to and outfit called 365 Moving & Trucking. This is the worst, shadiest company i've ever dealt with. My move was from Dallas, TX to Salt Lake City, UT. It took a week for my items to arrive. The sole contact i had would only accept zelle or money orders for payment(red flag). This payment problem caused delays at both pick up and delivery. They don't have dedicated movers. At pick up and delivery they just put out a craigslist ad hoping that "movers" would show up. The delivery ad in slc was only able to attract one mover which led to a five hour unload. Also, at delivery, they had a completely unannounced "moving fee" to charge me before they would unload. To add to the misery, there were apparently holes in the roof of the truck. Numerous items were soaked in water and ruined. Other items were shattered and several items were just flat out missing... Such as my $2,000 motorized recliner chair...Not broken, just flat out not there. I tried to contact this company to complain but none of their listed phone numbers or emails worked. Never use this company. I have no idea how they haven't been shut down yet. North American Moving Experts did not conduct this move since they are just brokers. However, they will not respond to my requests for help in getting compensation. Total silence!!
Aug 05, 2024
DO NOT USE! WORST MOVING COMPANY! DO NOT TRUST! LIARS! Read more at: https://www.mymovingreviews.com/movers/north-american-moving-experts-llc-33613?order_by=newest#company-reviews-filter
Never picked up items, kept deposits. LIED about status! Lied about pick up, lied about drivers, hired the driver from Craigslist the day the goods were to be picked up. NEVER PICKED UP ITEMS, kept both deposits even after they breached the contract by hiring someone from Craigslist that is uninsured, not vetted by the company etc. Promised a refund but have stopped returning phone calls and emails! I have also filed a complaint with BBB. DO NOT TRUST! DO NOT USE! This is a BAD COMPANY!
Jun 04, 2024
Highly recommended!
This moving company provided exceptional service from start to finish. Their team was knowledgeable, courteous, and ensured my move went smoothly. Their prompt communication and attention to detail were much appreciated. I highly recommend them.
Aug 12, 2024
Absolutely Awful, the Worst Experience
The gentleman that ran the pickup was the absolute rudest I've ever encountered, and charged me over triple my original estimate. When I questioned the total amount, I was told if I wanted to see how much room my load had taken up, he would drop all my stuff in the parking lot and leave. He said I had too much stuff and needed to be more normal (my mom had just passed and I had some boxes of hers to go through) and then proceeded to slam and kick many boxes marked fragile, breaking what was inside. When I called the company to report, they expressed remorse but never followed up and never did anything to make things right. Every time I reached someone at the company in the months following they had no idea what I was talking about and were also incredibly rude. Apparently the company is now closed, but as customer service reps are still answering the phones, I'm wondering if they rebranded under a different LLC. Horrible.
Jul 27, 2024
Do not waste your time or money
This is absolutely the worse moving service and believe me it’s not an exaggeration they are brokers that send you off to third parties they get off Craigslist customer service is horrible and they are rude because they have you in a contract and they have your stufff,very nice and professional when they’re soliciting you one you sign that contract everything changes even The price they tell one price for storage I had to pay a $1000 dollars when they told me it was $300
May 23, 2024
They are my best choice so far!!
They had exceptional service and paid attention to detail Their team is always proactive in addressing any concerns, and our shipments consistently arrive on time, everything was handled carefully and precisely.
Jan 17, 2024
Super frustrating experience
I found this company to be polite and helpful among all I have experienced in the past. I was very concerned about my furniture as it was my late mothers furniture. They made sure everything is fine and handled my furniture with great care. All was good, not damage or lose. Very impressed from beginning to the end.
Feb 20, 2024
Well done guys!
Movers were spot on. Turned up on time with the right equipment, quickly and efficiently loaded our furniture. Got us to the new property with everything intact and easily negotiated some tricky corners/stairs/narrow doorways. They were very nice guys. The price was great value, too.
