Moving company in Boynton Beach, FL
They Moved me a few weeks ago and did a fantastic job! I’m finally unpacking my boxes from the move and so happy nothing broke and how organized they packed things! They were a great crew led by Madison, I highly recommend them.
Madison, Scott, Oscar, and Danny killed it for me today. They were amazing. They made such a stressful last minute move, go so smoothly and so stress free. I am so impressed with their professionalism and attention to detail. Aside from moving me so quickly they offered to set up my entire place. I can’t thank them enough. I recommend New Start Relocation and this crew beyond measure! I am so pleased!!
Madison and the guys were very punctual very polite and very good at their job, nothing was too small or too big to achieve they seemed to really care about what they were doing would definitely recommend 5 stars
Mike, Jacob and Matt arrived at our place on time and were very efficient. Made sure everything was wrapped and taken care of. Came straight to our new house and in no time had everything unwrapped and put in its spot. By far the easiest move I have ever had. All and all best crew and professionalism I could ever imagine. Thanks guys!!
I had an excellent experience with precision moving! Scott, Matt and Matt were fast, efficient and friendly. The price was also great and all my stuff was handled with care. Highly recommend them!!
New Start Relocation were the best!!! They were very polite & nice. They made sure everything was wrapped that needed to be wrapped & very careful & organized putting stuff into the truck, out of the truck & into the storage building. We have used them 5 or 6 times & my family have all used them as well. Will never use anyone else. New Start Relocation are the ones to use. I highly recommend them.
Madison, Oscar, Danny, & Matt helped us move to our new house and were a great group! They made sure we understood the plan and how everything was set up when it got there. We were extremely happy with how everything went and definitely will use New Start Relocation again in the future.
Madison and his crew were the BEST! They handled everything with ease and care. Not one complaint from any of the guys, if anything it was nice to hear them laughing and having fun with packing up everything. If I asked to help move something or pack this/that, it was "yes ma'am". I highly recommend their professionalism and will definitely be using them for our next move.
These guys were AWESOME! They were respectful, hard-working and positive. They had great attitudes and made our moving experience so smooth. I could not recommend them more highly!! Oscar, Matt, Nick, Scott, Joseph, and Danny—they know how to MOVE!! Highly recommend them!!
DO NOT USE THIS MOVING COMPANY!! TL;DR: We were given false promises about delivery dates on multiple occasions, repeatedly told we would receive calls that never came, charged significant unexpected fees, and received damaged property. I chose this company because I trusted the hundreds of five-star reviews and because I was explicitly promised by Oscar R. and Jacob G. that my move would include guaranteed same-day pickup in Indianapolis and delivery in Cleveland. Oscar also told me I would receive a call five days before pickup to finalize my inventory and another call two days before pickup to schedule a time. That didn't happen. Instead, Michael called me only two days before pickup to finalize the inventory. During that conversation, I confirmed that he was aware of the same-day pickup and delivery arrangement, and he expressed no concerns. Then, the day before pickup, Shannon called to schedule the pickup and informed me that the only available window on Saturday was in the afternoon. At that point, it was obvious that same-day delivery would be impossible. Shannon herself seemed confused as to why anyone had represented it as a viable option. I immediately contacted Oscar, who told me he would call me back within 10 minutes after returning to the office. He never called back and never responded to my follow-up call or text message. Because it was too late to cancel without losing my deposit, we had no choice but to proceed with the Saturday afternoon pickup. We also informed Shannon that Sunday delivery would not work because our apartment complex did not allow access to the loading dock on Sundays. She told us delivery would likely occur on Monday. Since all calls were supposedly recorded, I requested that the situation be escalated to management for review. At pickup, we were told we would receive a call on Sunday to schedule delivery for Monday or Tuesday. Again, that call never came. By late Monday morning, we contacted the company ourselves and were told that Monday or Tuesday delivery was not possible. We were also told they had intended to deliver on Sunday, despite the fact that we had clearly explained Sunday delivery was not an option and they never even called to schedule this. Even more confusing, they admitted they do not call on Sundays to schedule deliveries because the office is closed. None of this made sense. I then contacted Jacob, who said he would speak with the driver and call me back. Like Oscar, he never returned my call or responded to my follow-up call and text message. Finally, on Tuesday afternoon, I received a call to schedule delivery for Thursday—five days later than originally promised. During that conversation, I also learned that my request to escalate the matter to management had never been submitted, so I had to make the request again. To make matters worse, the final cost exceeded the original quote by $1,434.50 and was still $601 higher than the revised quote. In addition, two TVs arrived broken and our mini-fridge was dented. We are currently filing damage claims. Because our belongings arrived five days later than promised, we also spent more than $500 on hotel stays and an air mattress while waiting for delivery. This was one of the most frustrating customer service experiences I have ever had. The repeated misrepresentations, lack of communication, unreturned calls, unexpected charges, delayed delivery, and damaged items made this move far more stressful and expensive than it should have been. I strongly recommend looking elsewhere for a moving company.
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Office working hours
| Mon Monday | 8:00 AMto6:30 PM |
| Tue Tuesday | 8:00 AMto6:30 PM |
| Wed Wednesday | 8:00 AMto6:30 PM |
| Thu Thursday | 8:00 AMto6:30 PM |
| Fri Friday | 9:00 AMto5:30 PM |
| Sat Saturday Today | 10:00 AMto6:00 PM |
| Sun Sunday | 12:00 AMto4:00 PM |
Reviews summary
Recommended based on user reviews
New Start Relocation was amazing and exceeding our expectations today! I called them Wednesday needing help for a friend who needed to move by Sunday and they made it hap ... Read More
167 reviews
What can I say? Matt and team were just incredible. From start through to the finish, they were fast, careful and just easy to work with. They actually outpaced what I th ... Read More
New Start Relocation is the best! They were very professional, prompt, and friendly. They handle my belongings with great care. They made moving day stress free. They wer ... Read More
They Moved me a few weeks ago and did a fantastic job! I’m finally unpacking my boxes from the move and so happy nothing broke and how organized they packed things! The ... Read More
DO NOT USE THIS MOVING COMPANY!! TL;DR: We were given false promises about delivery dates on multiple occasions, repeatedly told we would receive calls that never came, ... Read More
Madison and the guys were very punctual very polite and very good at their job, nothing was too small or too big to achieve they seemed to really care about what they wer ... Read More
We had the best experience with New Start Relocation! Madison and Oscar were amazing! Super professional, efficient, and genuinely kind people who made a stressful day fe ... Read More
New Start Relocation is 100% top-notch! These gentlemen were professional, prompt, and very helpful! Our move had some obstacles and they were not only willing to work ... Read More
I can’t say enough positive things about these guys. They showed up on time, were friendly and enthusiastic, and, despite several obstacles (tons of stairs, multiple st ... Read More
I had an excellent experience with precision moving! Scott, Matt and Matt were fast, efficient and friendly. The price was also great and all my stuff was handled with ca ... Read More
Madison and his crew were the BEST! They handled everything with ease and care. Not one complaint from any of the guys, if anything it was nice to hear them laughing and ... Read More
New Start Moving Services is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, New Start Moving Services actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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