Moving Solutions

It's baffling how this company has any five-star reviews. Most likely, they’re planted by the management themselves. Let this serve as a serious warning — avoid Top M ... Read More It's baffling how this company has any five-star reviews. Most likely, they’re planted by the management themselves. Let this serve as a serious warning — avoid Top Moving Solutions at all costs. I deeply regret not checking their BBB rating beforehand. My move from Georgia to Texas turned into a financial and emotional nightmare. Here’s what happened: - Bait and switch pricing: They quoted $2,400 for the entire move. We paid $1,150 upfront. But before loading, they demanded an additional $931.26. Once half my items were already on the truck, the deception began — they claimed the truck was already full and demanded even more money, refusing to unload unless I paid. This was blatant extortion. - Held my belongings hostage: With no response from the so-called “manager,” I was cornered into paying a final total of $3,846 just to get my belongings moved. - Storage scam: Although our contract stated delivery by May 31st, they abruptly called on May 28th claiming they’d deliver on May 29th instead — unless I paid an extra $700 for “storage.” They eventually “discounted” this to $450. My total ballooned to $4,295.43. - Vanished with no communication: After pickup, they disappeared. No calls, no replies to emails — I feared they had absconded with my possessions until they resurfaced on June 3rd, nearly a week late. - Damaged and broken items: My 65" Samsung TV ($800) arrived shattered, and my $2,000 sofa had broken legs. I’d requested insurance coverage prior to the move, which they falsely claimed was included. - Fraudulent insurance claim process: Upon reaching out to “customer service,” I was directed to [email protected] — only to find that the company isn't even registered with them. So there’s no real way to file a claim. Insurance was just another lie. - Ballooning costs and threats: My original $2,400 move ultimately cost me $7,095.43. I could’ve bought brand new furniture instead. When I tried disputing the payment with my bank, I received a threatening message demanding I “immediately withdraw fraudulent charges.” Now I’m being hounded by DCI (Debt Collectors International) for another $1,800, despite providing full payment proof. Final Thoughts: This company operates through deception, coercion, and threats. Their practices are unethical, possibly illegal, and emotionally draining. I am actively pursuing legal action and urge others to document everything and stay far away. Don’t make the same mistake I did — STAY AWAY FROM TOP MOVING SOLUTIONS.

The price, the professionalism of the workers, and the efficiency of how fast they move were all top-notch. Thank you so much! Will hire them for my next move, which is i ... Read More The price, the professionalism of the workers, and the efficiency of how fast they move were all top-notch. Thank you so much! Will hire them for my next move, which is in January. Highly recommend them to my friends and family!

Efficient service with clear and transparent pricing throughout the booking process. On-time, friendly, and lovable movers. Took great care of everything. Would thoroughl ... Read More Efficient service with clear and transparent pricing throughout the booking process. On-time, friendly, and lovable movers. Took great care of everything. Would thoroughly recommend this service.

So easy to arrange online. Got a phone call from the driver almost straight away to finalize arrangements. Arrived promptly the next morning, very polite and friendly. Th ... Read More So easy to arrange online. Got a phone call from the driver almost straight away to finalize arrangements. Arrived promptly the next morning, very polite and friendly. The service was excellent.

Luckily I came across this company. Otherwise, I would still be living in my old house. I was never in favor of getting outside help from a company for the moving process ... Read More Luckily I came across this company. Otherwise, I would still be living in my old house. I was never in favor of getting outside help from a company for the moving process, but they truly made it feel as if it were my own family helping me with the move. I highly recommend them.

The delivery men were professional, friendly, and helpful. The delivery was on time and very good value for money. A great team that is worth every penny. Great service. ... Read More The delivery men were professional, friendly, and helpful. The delivery was on time and very good value for money. A great team that is worth every penny. Great service. Will be using this service again!

The quote was right on, and my furniture was the only item in the truck which made me feel secure that there would be no mix-ups. Then John and his crew called before the ... Read More The quote was right on, and my furniture was the only item in the truck which made me feel secure that there would be no mix-ups. Then John and his crew called before they arrived and worked hard to make my experience amazing. They are far better than the other movers. I highly recommend it to them!

These guys were extremely professional and came right on time. Affordable price and very efficient and fast customer service. This is my fourth time using their services, ... Read More These guys were extremely professional and came right on time. Affordable price and very efficient and fast customer service. This is my fourth time using their services, and I will use their services again.

We had a wonderful experience with this company. From the time Joe came to give us the estimate to the unloading of our things, this company was top-notch. They were prom ... Read More We had a wonderful experience with this company. From the time Joe came to give us the estimate to the unloading of our things, this company was top-notch. They were prompt, caring, professional, and very friendly. They made a stressful time much easier.

I had to move a studio apartment on very short notice, and they made an excellent move in less than 2.5 hours. The guys were also prepared with tape and wrapping material ... Read More I had to move a studio apartment on very short notice, and they made an excellent move in less than 2.5 hours. The guys were also prepared with tape and wrapping materials. Great job.