Jul 03, 2025
DO NOT TRUST THIS COMPANY — Predatory, Dishonest, and Borderline Criminal
It's baffling how this company has any five-star reviews. Most likely, they’re planted by the management themselves. Let this serve as a serious warning — avoid Top Moving Solutions at all costs. I deeply regret not checking their BBB rating beforehand. My move from Georgia to Texas turned into a financial and emotional nightmare. Here’s what happened: - Bait and switch pricing: They quoted $2,400 for the entire move. We paid $1,150 upfront. But before loading, they demanded an additional $931.26. Once half my items were already on the truck, the deception began — they claimed the truck was already full and demanded even more money, refusing to unload unless I paid. This was blatant extortion. - Held my belongings hostage: With no response from the so-called “manager,” I was cornered into paying a final total of $3,846 just to get my belongings moved. - Storage scam: Although our contract stated delivery by May 31st, they abruptly called on May 28th claiming they’d deliver on May 29th instead — unless I paid an extra $700 for “storage.” They eventually “discounted” this to $450. My total ballooned to $4,295.43. - Vanished with no communication: After pickup, they disappeared. No calls, no replies to emails — I feared they had absconded with my possessions until they resurfaced on June 3rd, nearly a week late. - Damaged and broken items: My 65" Samsung TV ($800) arrived shattered, and my $2,000 sofa had broken legs. I’d requested insurance coverage prior to the move, which they falsely claimed was included. - Fraudulent insurance claim process: Upon reaching out to “customer service,” I was directed to [email protected] — only to find that the company isn't even registered with them. So there’s no real way to file a claim. Insurance was just another lie. - Ballooning costs and threats: My original $2,400 move ultimately cost me $7,095.43. I could’ve bought brand new furniture instead. When I tried disputing the payment with my bank, I received a threatening message demanding I “immediately withdraw fraudulent charges.” Now I’m being hounded by DCI (Debt Collectors International) for another $1,800, despite providing full payment proof. Final Thoughts: This company operates through deception, coercion, and threats. Their practices are unethical, possibly illegal, and emotionally draining. I am actively pursuing legal action and urge others to document everything and stay far away. Don’t make the same mistake I did — STAY AWAY FROM TOP MOVING SOLUTIONS.
Jun 25, 2026
A Company I Was Glad to Use Again
Several years have passed since I first worked with this moving company, but I still remembered how smoothly my previous move went. For my recent relocation, I decided to hire them once more, and they did not disappoint. The movers were courteous, well-prepared, and handled every item carefully. From loading to delivery, everything was managed professionally. It’s rare to find a company that maintains such consistent service over the years.
Nov 15, 2025
Fantastic movers
Fantastic movers! They arrived on time, wrapped fragile items safely, and completed the move faster than expected. Their teamwork and communication were impressive. Everything reached the new place in perfect condition. Great job!
Mar 11, 2026
Great company
Great company, very professional! They did several follow-ups between the time I originally booked and the time the service was complete and even did a follow-up to see how things went after! I strongly recommend using this company.
Oct 04, 2025
Good Job
The moving company made the process smooth and efficient. Their team arrived on time, packed everything with care, and handled fragile items professionally. Communication was clear, and the overall experience was stress-free, reliable, and satisfactory.
Sep 11, 2025
would definitely recommend them to others
I had a great experience with this moving company. The crew arrived on time, packed all items securely, and transported everything safely. They worked efficiently and kept the process stress-free. The movers were polite and professional. I’m very satisfied with their service and would definitely recommend them to others.
Dec 01, 2025
I’m extremely pleased with this moving company
I’m extremely pleased with this moving company. The movers were friendly, trained, and very attentive to detail. They packed, loaded, and unloaded everything with professionalism. My items reached safely, and the process was stress-free. I would happily recommend their dependable service to anyone planning a move.
Aug 01, 2025
Good Job!
Two nice guys who worked very professionally, they were very polite and efficient. All good. No complaints at all. They definitely deserve all the praise!
Jul 19, 2026
They are the best!
I had Alex as my movers. They were very FAST, and their organization was SPLENDID. They worked like crazy and finished up in a few hours. What would three men have done? It could have been a lightning move! Hire them. They are the best!
Jun 09, 2025
I would use them again.
They worked fast and diligently and made everything smooth, simple, and stress-free. Not a single item was damaged, and I had multiple boxes of fragile items that I didn't expect all of them to make in one piece. I would use them again.
