Jun 14, 2025
Will use them again in the future.
They were very efficient, and I appreciate the fact that I was not being rescheduled like when I used other movers. They cared for my things so well, and I appreciate it. The price was also, and I loved hiring them. Will use them again in the future.
Jul 03, 2025
DO NOT TRUST THIS COMPANY — Predatory, Dishonest, and Borderline Criminal
It's baffling how this company has any five-star reviews. Most likely, they’re planted by the management themselves. Let this serve as a serious warning — avoid Top Moving Solutions at all costs. I deeply regret not checking their BBB rating beforehand. My move from Georgia to Texas turned into a financial and emotional nightmare. Here’s what happened: - Bait and switch pricing: They quoted $2,400 for the entire move. We paid $1,150 upfront. But before loading, they demanded an additional $931.26. Once half my items were already on the truck, the deception began — they claimed the truck was already full and demanded even more money, refusing to unload unless I paid. This was blatant extortion. - Held my belongings hostage: With no response from the so-called “manager,” I was cornered into paying a final total of $3,846 just to get my belongings moved. - Storage scam: Although our contract stated delivery by May 31st, they abruptly called on May 28th claiming they’d deliver on May 29th instead — unless I paid an extra $700 for “storage.” They eventually “discounted” this to $450. My total ballooned to $4,295.43. - Vanished with no communication: After pickup, they disappeared. No calls, no replies to emails — I feared they had absconded with my possessions until they resurfaced on June 3rd, nearly a week late. - Damaged and broken items: My 65" Samsung TV ($800) arrived shattered, and my $2,000 sofa had broken legs. I’d requested insurance coverage prior to the move, which they falsely claimed was included. - Fraudulent insurance claim process: Upon reaching out to “customer service,” I was directed to [email protected] — only to find that the company isn't even registered with them. So there’s no real way to file a claim. Insurance was just another lie. - Ballooning costs and threats: My original $2,400 move ultimately cost me $7,095.43. I could’ve bought brand new furniture instead. When I tried disputing the payment with my bank, I received a threatening message demanding I “immediately withdraw fraudulent charges.” Now I’m being hounded by DCI (Debt Collectors International) for another $1,800, despite providing full payment proof. Final Thoughts: This company operates through deception, coercion, and threats. Their practices are unethical, possibly illegal, and emotionally draining. I am actively pursuing legal action and urge others to document everything and stay far away. Don’t make the same mistake I did — STAY AWAY FROM TOP MOVING SOLUTIONS.
Mar 07, 2026
Recommended!
After hiring Moving Solutions with my last move, never again will I move without movers! Willaim were fantastic from start to finish. They were helpful throughout the entire process and did everything as I told them. Bottom line: Worth. Every. Penny. Recommended!
Jan 08, 2026
Smooth And Reliable
Loading and unloading were done carefully, and everything arrived in excellent condition. The move stayed on schedule, and the overall experience was smooth and reliable.
Jan 31, 2025
Recommend
Our move with Top Moving Solutions was exactly what you hope for: on time, courteous workers, no damage, and reasonable costs. They were prompt, caring, professional, and very friendly. They made a stressful time much easier. I would certainly recommend this company (and our crew) to everyone!
Apr 15, 2026
They were the best!
They were the best! I have honestly never seen such quality care for my things, such polite men, and such attentiveness to detail. I would work with them again.
Apr 29, 2025
Excellent honest service.
William and his team did a great job, very fast and efficient, and no hidden fees or surprises. Excellent honest service. I couldn’t recommend these guys enough.
May 01, 2026
AVOID AT ALL COST!
Long-distance move? Just order pods. They won't come even close to their quote, even after a phone call walkthrough and a virtual meeting. Their paperwork confirms that if they're not physically there to inspect, they can guarantee anything before then. They will cost you thousands more and frustrate you.
May 28, 2025
Good Job!
Moving is always a stressful adventure, but the entire staff, from quoting to moving day, was pleasant, proficient, and ultimately gave us a stress-free move.
Aug 16, 2025
Would use it again,
Kept in touch before arrival, friendly, obliging, and careful with our furniture as it was removed and at the destination. Great service. Would use it again, couldn't have provided a better service.