Jul 03, 2025
DO NOT TRUST THIS COMPANY — Predatory, Dishonest, and Borderline Criminal
It's baffling how this company has any five-star reviews. Most likely, they’re planted by the management themselves. Let this serve as a serious warning — avoid Top Moving Solutions at all costs. I deeply regret not checking their BBB rating beforehand. My move from Georgia to Texas turned into a financial and emotional nightmare. Here’s what happened: - Bait and switch pricing: They quoted $2,400 for the entire move. We paid $1,150 upfront. But before loading, they demanded an additional $931.26. Once half my items were already on the truck, the deception began — they claimed the truck was already full and demanded even more money, refusing to unload unless I paid. This was blatant extortion. - Held my belongings hostage: With no response from the so-called “manager,” I was cornered into paying a final total of $3,846 just to get my belongings moved. - Storage scam: Although our contract stated delivery by May 31st, they abruptly called on May 28th claiming they’d deliver on May 29th instead — unless I paid an extra $700 for “storage.” They eventually “discounted” this to $450. My total ballooned to $4,295.43. - Vanished with no communication: After pickup, they disappeared. No calls, no replies to emails — I feared they had absconded with my possessions until they resurfaced on June 3rd, nearly a week late. - Damaged and broken items: My 65" Samsung TV ($800) arrived shattered, and my $2,000 sofa had broken legs. I’d requested insurance coverage prior to the move, which they falsely claimed was included. - Fraudulent insurance claim process: Upon reaching out to “customer service,” I was directed to [email protected] — only to find that the company isn't even registered with them. So there’s no real way to file a claim. Insurance was just another lie. - Ballooning costs and threats: My original $2,400 move ultimately cost me $7,095.43. I could’ve bought brand new furniture instead. When I tried disputing the payment with my bank, I received a threatening message demanding I “immediately withdraw fraudulent charges.” Now I’m being hounded by DCI (Debt Collectors International) for another $1,800, despite providing full payment proof. Final Thoughts: This company operates through deception, coercion, and threats. Their practices are unethical, possibly illegal, and emotionally draining. I am actively pursuing legal action and urge others to document everything and stay far away. Don’t make the same mistake I did — STAY AWAY FROM TOP MOVING SOLUTIONS.
Aug 14, 2026
They really did an excellent job for me.
This is way better than our expectations. We started early in the day and finished by 1pm for a 2BR apartment move, with a lot of stairs. They got all their tools with them. They really did an excellent job for me.
Oct 07, 2025
Moving Solutions provided excellent service
Moving Solutions provided excellent service. They arrived promptly, packed all belongings carefully, and ensured safe delivery. The team was professional, efficient, and reliable, making the entire moving experience smooth, stress-free, and trustworthy.
Jul 13, 2026
Professionally..
I wasn't sure what to expect before moving day, but the experience turned out better than I anticipated. The crew arrived on time, explained each step, and handled my belongings with care. They worked efficiently without rushing, and everything arrived safely at my new place. The entire process felt organized and professionally managed.
Feb 29, 2024
I am recommending them to all my friends.
Robert did an amazing job with our move. They showed up on time, were very courteous and made sure everything was packed correctly, and showed up mint. Haney was very helpful in answering any of my concerns and make sure everything was completed. I am recommending them to all my friends.
Mar 01, 2024
Great Job!!
These guys helped us move about three years ago, and we are going to be moving again soon. We will have zero hesitation in calling Moving Solutions again. These guys were completely professional, courteous, and quick. They were in and out very quickly, and there was no damage to anything. Great Job!!
Apr 30, 2025
courteous, punctual
Movers were prompt, courteous, punctual, and quick. They were incredibly careful with my furniture and were very helpful throughout the entire process. Wonderful guys.
May 02, 2025
courteous, and quick.
These guys helped us move about three years ago, and we are going to be moving again soon. We will have zero hesitation in calling Top Moving Solutions again. These guys were completely professional, courteous, and quick.
Dec 09, 2025
I had a great experience with this moving company.
I had a great experience with this moving company. Their staff was punctual, polite, and extremely attentive. They packed fragile items securely and transported everything without damage. The entire process was stress-free and well managed. I’m truly impressed with their service and would gladly hire them again for future moves.
Sep 18, 2025
Very Nice
The movers were professional and efficient, handling all items carefully. Everything was packed securely and delivered on time, making the entire moving process smooth, organized, and completely stress-free.
