May 26, 2026
A Moving Nightmare
My inital quote was $2625.54. Then before a week before pickup I got charged $3,625.74. Movers shows up for pickup and the cost of move now was $6,598.26. Was told that I had to pay $450 for 3 tvs to be packaged and boxed. which I was never told before then..They had a uhaul truck not company truck and no dolly and no packaging items. They said my items would package and transport to company truck. When they arrived to deliver there was one mover specialst and his wife. I asked where the other guys were. He stated he didnt want to pay them so his wife was gonna help him. I have MANY items damaged. My dresser is scratched on top in two places and a gouged on the side and bottom. The entertainment center also center 3rd leg stable block is completely gone just bolts left. The inside where shelves are suppose to be. Is all loose bolts and pegs. The front of tv stand is shifted and door doesnt line up or shut properly. The table top lamp is bent where you attach shade.The file cabinets handle is broke, The whiteboard corner is missing. my tripod leg wont extend back out and is bent. The mover banged my end table into the door frame and knocked a chunk out of corner bottom. My deer on table has been scraped. My handcrafted table clock has a chunk missing out of corner. The 3 TV I have. I was told would be charged $450 ($150 per TV) for packaging and boxing.. He did not do that. he just taped a piece of cardboard to them. I paid $450 for a piece of carboard and tape. When I mentioned any defects to mover said yes I noticed that and the guys must of did it at pickup and walked out of house. When the mover arrived he made me sign the paperwork before he would start. But on that form was a spot to put damages. But I didnt know because he would not open truck until I signed.
Oct 04, 2025
Moving Solutions handled my relocation very smoothly.
Moving Solutions handled my relocation very smoothly. The movers were polite, efficient, and attentive to details. All belongings arrived safely and on schedule. I truly appreciate their service and highly recommend Moving Solutions for a reliable moving experience.
Sep 12, 2026
I would love to recommend them.
Moving Solutionsrelieved a lot of the burden from my shoulders. The pricing was reasonable for such a long move, and the customer service was excellent. The team was professional, cool and super interesting. The move went super well. I would love to recommend them.
Sep 11, 2025
would definitely recommend them to others
I had a great experience with this moving company. The crew arrived on time, packed all items securely, and transported everything safely. They worked efficiently and kept the process stress-free. The movers were polite and professional. I’m very satisfied with their service and would definitely recommend them to others.
Feb 04, 2026
Nice Job
Process stayed efficient from start through completion, without interruptions or concerns. Overall experience demonstrated dependability, professionalism, and consistent service standards that met expectations comfortably.
Jan 26, 2024
Broken agreements
Stay away! They broker out your move to the lowest bidder and as soon as you get passed off they do not handle the move in anyway, you are on your own. They got me by quoting me very low. I had them double check my items. I provided up to date pictures and listed virtually everything that had to be moved. I got a quote for $4,200. When the movers actually showed up my actual move cost was $10,040! I could not get an itemized explanation of where the gap was and was totally screwed. The moving company was Platinum Moving Services and they were even worse than Top Moving Solutions. Terrible communication, unclear payment terms. The whole operation felt incredibly shady. I've moved 6 times including an international move. This was hands down the most frustrating experience. I legitimately thought I was getting scammed because there is no way a legit business could operate this way and stay in business!
Jan 30, 2025
Thanks!
Great service, reasonably priced, very professional man, very quick, and No stress or hurt aching bodies! Now that I know they are reliable, I would use them again. Wouldn’t hesitate to recommend it. Thanks!
Jul 03, 2025
DO NOT TRUST THIS COMPANY — Predatory, Dishonest, and Borderline Criminal
It's baffling how this company has any five-star reviews. Most likely, they’re planted by the management themselves. Let this serve as a serious warning — avoid Top Moving Solutions at all costs. I deeply regret not checking their BBB rating beforehand. My move from Georgia to Texas turned into a financial and emotional nightmare. Here’s what happened: - Bait and switch pricing: They quoted $2,400 for the entire move. We paid $1,150 upfront. But before loading, they demanded an additional $931.26. Once half my items were already on the truck, the deception began — they claimed the truck was already full and demanded even more money, refusing to unload unless I paid. This was blatant extortion. - Held my belongings hostage: With no response from the so-called “manager,” I was cornered into paying a final total of $3,846 just to get my belongings moved. - Storage scam: Although our contract stated delivery by May 31st, they abruptly called on May 28th claiming they’d deliver on May 29th instead — unless I paid an extra $700 for “storage.” They eventually “discounted” this to $450. My total ballooned to $4,295.43. - Vanished with no communication: After pickup, they disappeared. No calls, no replies to emails — I feared they had absconded with my possessions until they resurfaced on June 3rd, nearly a week late. - Damaged and broken items: My 65" Samsung TV ($800) arrived shattered, and my $2,000 sofa had broken legs. I’d requested insurance coverage prior to the move, which they falsely claimed was included. - Fraudulent insurance claim process: Upon reaching out to “customer service,” I was directed to [email protected] — only to find that the company isn't even registered with them. So there’s no real way to file a claim. Insurance was just another lie. - Ballooning costs and threats: My original $2,400 move ultimately cost me $7,095.43. I could’ve bought brand new furniture instead. When I tried disputing the payment with my bank, I received a threatening message demanding I “immediately withdraw fraudulent charges.” Now I’m being hounded by DCI (Debt Collectors International) for another $1,800, despite providing full payment proof. Final Thoughts: This company operates through deception, coercion, and threats. Their practices are unethical, possibly illegal, and emotionally draining. I am actively pursuing legal action and urge others to document everything and stay far away. Don’t make the same mistake I did — STAY AWAY FROM TOP MOVING SOLUTIONS.
Jul 12, 2026
Everything was delivered in good condition
I recently used this moving service and had a good overall experience. The team handled my belongings responsibly, stayed professional throughout the move, and completed the relocation within the expected timeframe. Everything was delivered in good condition, and the service was smooth and well coordinated.
Jun 30, 2026
Great experience
My experience with this moving service was positive overall. The movers worked diligently, handled furniture and boxed items responsibly, and ensured everything was transported without issue. The relocation proceeded smoothly, and all belongings arrived in good condition. I appreciated the professionalism demonstrated throughout the process.
