Sep 05, 2025
Fantastic service!
Fantastic service! The movers were courteous, organized, and very efficient. They packed and delivered everything safely without any hassle. The whole experience was smooth and stress-free. I’m very satisfied and would strongly recommend this company for moving needs.
Jul 03, 2025
DO NOT TRUST THIS COMPANY — Predatory, Dishonest, and Borderline Criminal
It's baffling how this company has any five-star reviews. Most likely, they’re planted by the management themselves. Let this serve as a serious warning — avoid Top Moving Solutions at all costs. I deeply regret not checking their BBB rating beforehand. My move from Georgia to Texas turned into a financial and emotional nightmare. Here’s what happened: - Bait and switch pricing: They quoted $2,400 for the entire move. We paid $1,150 upfront. But before loading, they demanded an additional $931.26. Once half my items were already on the truck, the deception began — they claimed the truck was already full and demanded even more money, refusing to unload unless I paid. This was blatant extortion. - Held my belongings hostage: With no response from the so-called “manager,” I was cornered into paying a final total of $3,846 just to get my belongings moved. - Storage scam: Although our contract stated delivery by May 31st, they abruptly called on May 28th claiming they’d deliver on May 29th instead — unless I paid an extra $700 for “storage.” They eventually “discounted” this to $450. My total ballooned to $4,295.43. - Vanished with no communication: After pickup, they disappeared. No calls, no replies to emails — I feared they had absconded with my possessions until they resurfaced on June 3rd, nearly a week late. - Damaged and broken items: My 65" Samsung TV ($800) arrived shattered, and my $2,000 sofa had broken legs. I’d requested insurance coverage prior to the move, which they falsely claimed was included. - Fraudulent insurance claim process: Upon reaching out to “customer service,” I was directed to [email protected] — only to find that the company isn't even registered with them. So there’s no real way to file a claim. Insurance was just another lie. - Ballooning costs and threats: My original $2,400 move ultimately cost me $7,095.43. I could’ve bought brand new furniture instead. When I tried disputing the payment with my bank, I received a threatening message demanding I “immediately withdraw fraudulent charges.” Now I’m being hounded by DCI (Debt Collectors International) for another $1,800, despite providing full payment proof. Final Thoughts: This company operates through deception, coercion, and threats. Their practices are unethical, possibly illegal, and emotionally draining. I am actively pursuing legal action and urge others to document everything and stay far away. Don’t make the same mistake I did — STAY AWAY FROM TOP MOVING SOLUTIONS.
Dec 23, 2025
Highly Recommend
Exceptional service by this moving company. The staff demonstrated professionalism, strong work ethic, and excellent coordination. They managed my move efficiently and treated all items with care. Everything was delivered safely and on time. I’m extremely pleased with their service and highly recommend them for reliable moving solutions.
Feb 27, 2026
ZERO STARS
ZERO STARS!!!Do not use this company! This is a form of bait & switch where the quoted price is so inflated and if you don't pay, they hold your items "hostage" in the truck. Move quoted 7/28/25 for $2,993.00 and ended up paying $7,018.64. Truck was loaded late Sat. 9/13/25 and informed that $4475.64 due when delivered. Cash or money order. Banks & post offices closed so 3 trips to Walmart for Western Union money orders (same as what post office uses). Sun. 9/13/25 delivery made and truck being unloaded, the movers refused the money orders. Spent 1-1/2 hours trying to get cash so they would finish moving items. They destroyed a 6-month old 85" tv, broke drawers in two pieces of bedroom suite, rolled dryer across the yard and banged it up, pulled the top off of entertainment center and damaged coffee table. Movers left with our copy of receipt. Immediately called company regarding tv and receipt. No answer from movers, company, sales person or moving rep. Tried over 4 weeks with calls, texts and emails. Finally received call back, got an email copy of receipt and they told us to file a claim with their "insurance" which is not insurance, it is a settlement company. After 3 hours of providing photos and descriptions claim submitted. 4 weeks later, notified that we would receive $131. as we did not purchase add'l insurance. Payment was to have been made with one month. This was Nov. 12, 2025 and it is now Feb. 26, 2026 and no payment. We've made several calls and they are never available or returned. DO NOT USE AND WHOEVER ELSE YOU USE, MAKE SURE YOU BUY FULL INSURANCE!
Sep 19, 2026
They are great.
What a great moving service is given by Moving Solutions. The Moving Solutions crew are efficient and honest people with a service-oriented attitude. I am impressed with how skilled and trained they are. I highly recommend them to all my friends and family. They are great.
Mar 07, 2026
Recommended!
After hiring Moving Solutions with my last move, never again will I move without movers! Willaim were fantastic from start to finish. They were helpful throughout the entire process and did everything as I told them. Bottom line: Worth. Every. Penny. Recommended!
Oct 14, 2025
Very satisfied with their work!
Very satisfied with their work! The movers were polite, efficient, and handled my belongings with great care. The whole process was smooth and quick. Highly recommended for a stress-free move.
Aug 26, 2025
I would gladly recommend them to anyone moving.
This company made my move so much easier. The movers were professional, courteous, and very organized from start to finish. They packed my belongings securely and loaded everything with care. Even large items were moved without a problem, and nothing was damaged. The team worked quickly, yet they paid attention to detail. Pricing was fair, and the service was reliable. I would gladly recommend them to anyone moving.
Jan 08, 2026
Smooth And Reliable
Loading and unloading were done carefully, and everything arrived in excellent condition. The move stayed on schedule, and the overall experience was smooth and reliable.
May 08, 2026
Very impressed.
Very impressed with how smoothly my move went with this company. The movers were polite, careful, and worked steadily the entire time. They packed items securely and made sure nothing was scratched or damaged during transportation. Fair pricing and strong customer service made the overall experience even better for me.