Jul 03, 2025
DO NOT TRUST THIS COMPANY — Predatory, Dishonest, and Borderline Criminal
It's baffling how this company has any five-star reviews. Most likely, they’re planted by the management themselves. Let this serve as a serious warning — avoid Top Moving Solutions at all costs. I deeply regret not checking their BBB rating beforehand. My move from Georgia to Texas turned into a financial and emotional nightmare. Here’s what happened: - Bait and switch pricing: They quoted $2,400 for the entire move. We paid $1,150 upfront. But before loading, they demanded an additional $931.26. Once half my items were already on the truck, the deception began — they claimed the truck was already full and demanded even more money, refusing to unload unless I paid. This was blatant extortion. - Held my belongings hostage: With no response from the so-called “manager,” I was cornered into paying a final total of $3,846 just to get my belongings moved. - Storage scam: Although our contract stated delivery by May 31st, they abruptly called on May 28th claiming they’d deliver on May 29th instead — unless I paid an extra $700 for “storage.” They eventually “discounted” this to $450. My total ballooned to $4,295.43. - Vanished with no communication: After pickup, they disappeared. No calls, no replies to emails — I feared they had absconded with my possessions until they resurfaced on June 3rd, nearly a week late. - Damaged and broken items: My 65" Samsung TV ($800) arrived shattered, and my $2,000 sofa had broken legs. I’d requested insurance coverage prior to the move, which they falsely claimed was included. - Fraudulent insurance claim process: Upon reaching out to “customer service,” I was directed to [email protected] — only to find that the company isn't even registered with them. So there’s no real way to file a claim. Insurance was just another lie. - Ballooning costs and threats: My original $2,400 move ultimately cost me $7,095.43. I could’ve bought brand new furniture instead. When I tried disputing the payment with my bank, I received a threatening message demanding I “immediately withdraw fraudulent charges.” Now I’m being hounded by DCI (Debt Collectors International) for another $1,800, despite providing full payment proof. Final Thoughts: This company operates through deception, coercion, and threats. Their practices are unethical, possibly illegal, and emotionally draining. I am actively pursuing legal action and urge others to document everything and stay far away. Don’t make the same mistake I did — STAY AWAY FROM TOP MOVING SOLUTIONS.
Jul 13, 2026
Professionally..
I wasn't sure what to expect before moving day, but the experience turned out better than I anticipated. The crew arrived on time, explained each step, and handled my belongings with care. They worked efficiently without rushing, and everything arrived safely at my new place. The entire process felt organized and professionally managed.
Oct 14, 2025
Very satisfied with their work!
Very satisfied with their work! The movers were polite, efficient, and handled my belongings with great care. The whole process was smooth and quick. Highly recommended for a stress-free move.
May 16, 2025
Thank you so much!
They did an outstanding job! They were all so friendly, careful, and efficient. It was a long day, and they worked tirelessly to move our things to storage and a rental across town. Thank you so much!
Dec 11, 2025
This company provided excellent moving service.
This company provided excellent moving service. The team worked efficiently, took care of fragile items, and made the entire move simple for me. Everything reached safely, and communication was clear. I’m really pleased with their professional and reliable service.
Mar 03, 2026
I would hire them again
I was in an emotional daze, but the professionalism of the moving crew saved the day. My furniture and belongings were handled with care on both ends of the move. When they arrived at my new home, they laid down cardboard to protect my new hardwood floor. My furniture was put together meticulously, and I was able to find any box I looked for. The team put them in each room as the boxes were labeled. They even put my mattress in the specific position I requested. I was grateful for their kindness and efficiency. Of course, the cost was very reasonable. I would hire them again and recommend Moving Solutions to anyone.
Sep 19, 2026
They are great.
What a great moving service is given by Moving Solutions. The Moving Solutions crew are efficient and honest people with a service-oriented attitude. I am impressed with how skilled and trained they are. I highly recommend them to all my friends and family. They are great.
Aug 06, 2025
I was very happy
I was very happy with the quality and speed of the communication from Jack at Moving Solutions and with their delivery to my home. The two gentlemen that delivered my shipment were friendly and considerate. I would happily work with them again without any doubt or hesitation.
Apr 13, 2026
Very Good
I was being kind of cheap and was very hesitant to hire movers. I am so glad I did. Absolutely worth every penny, and they worked as quickly as they could.
Jan 31, 2025
Recommend
Our move with Top Moving Solutions was exactly what you hope for: on time, courteous workers, no damage, and reasonable costs. They were prompt, caring, professional, and very friendly. They made a stressful time much easier. I would certainly recommend this company (and our crew) to everyone!
