Jul 03, 2025
DO NOT TRUST THIS COMPANY — Predatory, Dishonest, and Borderline Criminal
It's baffling how this company has any five-star reviews. Most likely, they’re planted by the management themselves. Let this serve as a serious warning — avoid Top Moving Solutions at all costs. I deeply regret not checking their BBB rating beforehand. My move from Georgia to Texas turned into a financial and emotional nightmare. Here’s what happened: - Bait and switch pricing: They quoted $2,400 for the entire move. We paid $1,150 upfront. But before loading, they demanded an additional $931.26. Once half my items were already on the truck, the deception began — they claimed the truck was already full and demanded even more money, refusing to unload unless I paid. This was blatant extortion. - Held my belongings hostage: With no response from the so-called “manager,” I was cornered into paying a final total of $3,846 just to get my belongings moved. - Storage scam: Although our contract stated delivery by May 31st, they abruptly called on May 28th claiming they’d deliver on May 29th instead — unless I paid an extra $700 for “storage.” They eventually “discounted” this to $450. My total ballooned to $4,295.43. - Vanished with no communication: After pickup, they disappeared. No calls, no replies to emails — I feared they had absconded with my possessions until they resurfaced on June 3rd, nearly a week late. - Damaged and broken items: My 65" Samsung TV ($800) arrived shattered, and my $2,000 sofa had broken legs. I’d requested insurance coverage prior to the move, which they falsely claimed was included. - Fraudulent insurance claim process: Upon reaching out to “customer service,” I was directed to [email protected] — only to find that the company isn't even registered with them. So there’s no real way to file a claim. Insurance was just another lie. - Ballooning costs and threats: My original $2,400 move ultimately cost me $7,095.43. I could’ve bought brand new furniture instead. When I tried disputing the payment with my bank, I received a threatening message demanding I “immediately withdraw fraudulent charges.” Now I’m being hounded by DCI (Debt Collectors International) for another $1,800, despite providing full payment proof. Final Thoughts: This company operates through deception, coercion, and threats. Their practices are unethical, possibly illegal, and emotionally draining. I am actively pursuing legal action and urge others to document everything and stay far away. Don’t make the same mistake I did — STAY AWAY FROM TOP MOVING SOLUTIONS.
May 04, 2026
Very Nice!!
The whole process was handled with care and professionalism. The movers stayed calm, worked at a good pace, and delivered everything safely. It made moving day much easier for me.
Sep 05, 2025
Fantastic service!
Fantastic service! The movers were courteous, organized, and very efficient. They packed and delivered everything safely without any hassle. The whole experience was smooth and stress-free. I’m very satisfied and would strongly recommend this company for moving needs.
May 02, 2025
courteous, and quick.
These guys helped us move about three years ago, and we are going to be moving again soon. We will have zero hesitation in calling Top Moving Solutions again. These guys were completely professional, courteous, and quick.
Jan 30, 2025
Thanks!
Great service, reasonably priced, very professional man, very quick, and No stress or hurt aching bodies! Now that I know they are reliable, I would use them again. Wouldn’t hesitate to recommend it. Thanks!
Oct 07, 2025
Moving Solutions offered outstanding service
Moving Solutions offered outstanding service. They showed up on time, handled belongings with care, and delivered everything safely. The team was efficient, professional, and polite, making the entire move smooth, reliable, and stress-free.
Dec 30, 2025
I’m Very Impressed
Professional, efficient, and dependable moving service. The team handled my relocation with care and precision, ensuring all belongings were protected. Their clear communication and organized approach made the move easy. Everything arrived in perfect condition. I’m very impressed and would recommend this moving company to anyone seeking quality service.
Jun 14, 2026
Smooth Transition to My New Home
I selected this moving company after reviewing different options. The team was punctual, well-prepared, and handled the move in a structured manner. Everything arrived in good condition, and the overall experience was straightforward and professionally managed.
Nov 04, 2025
I used Moving Solutions and had a great experience
I used Moving Solutions and had a great experience. The team was professional, organized, and made sure everything was packed and moved safely. Really happy with their smooth and reliable service!
Feb 29, 2024
I am recommending them to all my friends.
Robert did an amazing job with our move. They showed up on time, were very courteous and made sure everything was packed correctly, and showed up mint. Haney was very helpful in answering any of my concerns and make sure everything was completed. I am recommending them to all my friends.
