Warning: This mover has been flagged for suspected involvement
in fraudulent activities, not a legitimate mover.
Moving company in Gallatin, TN
First-class service from start to finish. They were on time, helpful, not expensive. They came highly recommended to me by my sister, and I will recommend them highly too.
They worked fast and diligently and made everything smooth, simple, and stress-free. Not a single item was damaged, and I had multiple boxes of fragile items that I didn't expect all of them to make in one piece. I would definitely use them again.
They were very efficient, and I appreciate the fact that I was not being rescheduled like when I used other movers. Movers were on time, friendly, composing, and careful with my belongings. Top Moving Solutions charged me so affordably. Their service is top quality, and I would recommend them anytime.
The movers were friendly, fast, and very professional. They wrapped fragile items properly and moved heavy furniture with ease. My entire relocation went smoothly from start to finish. Highly recommended for reliable service.
Very impressed with how smoothly my move went with this company. The movers were polite, careful, and worked steadily the entire time. They packed items securely and made sure nothing was scratched or damaged during transportation. Fair pricing and strong customer service made the overall experience even better for me.
We used Moving Solutions for a recent local move. Frank came out to our house to provide an estimate and additional information to help us prepare for the move. On the day of the pickup, the truck was on time. The movers were very thorough and courteous. They walked through the house to make sure they understood what to move. They covered the floors and were needed to make sure to keep things as clean as possible. They were very efficient in getting the house packed up. On the day of the delivery, the truck was on time again. They did a walk-through of the house to make sure they understood where everything went. They asked questions during the delivery when they weren't sure where something should go. We were very happy with the service received and highly recommended them.
Loading and unloading were done carefully, and everything arrived in excellent condition. The move stayed on schedule, and the overall experience was smooth and reliable.
I am filing a complaint based on misrepresentation, theft and deceptive representation. On Sunday April 12, 2026 I was talking to John Henry who is a customer representative for Moving Solutions US DOT: 3213737. I was discussing terms of of the moving company and asking very specific questions. I asked him what the refund policy was for if I needed to cancel the entire move. Mr. Henry informed me that the moving company "understands things happen and I can move the dates around as much as I need to". I told him that was great, but I still wanted to know the refund policy. Mr. Henry, a representative of the company, informed me that I can get a full refund as long as I am about 2 weeks from the date of the move. I also asked Mr. Henry on the phone and in text message confirming that Moving Solutions was a broker. Mr. Henry responded in text message by saying "we are the carrier". I followed up with the message "So there isn't any 3rd party or anything like that. It's just you guys." Mr. Henry responded with "correct". The paperwork Mr. Henry sent me gives the US DOT #3213737, which is listed as a broker, not a carrier. The original paperwork I have states "Moving Solutions is registered with the state of Florida as a Moving Broker, Moving Solutions places the shipment with an authorized, licensed, and insured FMCSA household goods motor carrier. However, you understand and agree that Moving Solutions makes no guarantees and/or warranties concerning pick up or delivery time and dates, or the assigning of a carrier to provide the transportation services requested." This is blatant misrepresentation by the company and their representative. After I started feeling uneasy about the situation I contacted the agent on Wednesday, April 15, 2026 at 4:23pm and stated "there is apparently issues with my paperwork and our move is being put on hold. How do we go about getting a refund?" Mr. Henry responded at 4:29pm and said "if your move needs to be placed on hold you will need to call and speak with customer service when the office is open tomorrow at 10am EST. That number is 888-336-0797 and follow the prompts." I responded at 4:29 and said "we are going to just do a refund because we know how the government works. It could be a quick fix or MONTHS. We rather the refund." Mr. Henry responded again at 4:31pm and said "I'm not in the office. The office and department you need to speak with will be open and available in the morning." That right there was misrepresentation. Mr. Henry knows the clause of 3 days to cancel for a full refund. By having me contact the company the next day I was out of my window. He could have even directed me to look at my Moving Estimate for information on how to cancel, and he did not do this. He knowingly and willingly misled me so I would be out of the window and lose over $3,000. I contacted the email that the prompts told me to which was [email protected]. I did not hear a response. I then called while at work, I could not get anyone to answer a phone at the company. I emailed again, with no response. Was able to leave a voicemail for someone to call me back and never heard anything. I finally saw that I was supposed to email [email protected] (with no help from my agent who stopped answering me). Once when I emailed them with all of my complaints they told I was out of the window and will forfeit my deposit. They said there was no misleading that the company "hold both broker and carrier authority. DOT 3489195 is our carrier authority, and we are the party performing the pickup. There is no misrepresentation." That is not the DOT number I was given. I showed them all of the evidence that they are a broker, not a carrier and they are still now claiming they hold another DOT #, but that is not listed anywhere else. I also have been contacting the company since Tuesday (April 21st) asking for a copy of my bill of lading with my signature and the updated estimate that was provided to me Sunday night (I never received a copy of the bill of lading). The company did not respond on Tuesday. I sent another message on Wednesday and was informed by the client information email that "it was sent in a previous email". I responded again stating that I never received it and to please send it again. Their response was "will have the girl in charge of that send tomorrow again." TodayThere was no response to this. I emailed the company AGAIN since no one reached out to me today (Thursday, April 23) that I was still waiting on the documentation I requested. The Client Information informed me "the lady was out sick, the document is in this thread though". I had my husband look at the thread, and all threads with this company and there is no bill of lading. I informed them of this and did not get a response. I'm on 3 days of trying to get a copy of this documentation and they cannot provide it to me. It has never been provided to me.
Robert did an amazing job with our move. They showed up on time, were very courteous and made sure everything was packed correctly, and showed up mint. Haney was very helpful in answering any of my concerns and make sure everything was completed. I am recommending them to all my friends.
I was impressed by how efficiently the moving team handled everything. They were punctual, polite, and professional from the moment they arrived. My furniture and personal items were treated carefully, and the crew worked together well throughout the move. The communication was straightforward, and the entire process felt organized rather than chaotic. Everything was delivered safely, and the job was completed without unnecessary problems. It was a positive experience overall, and I appreciated the effort the team put into making the move go smoothly.
Office working hours
No working hours are available for this company.
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Reviews summary
Recommended based on user reviews
Moving Solutions provided excellent service. They arrived promptly, packed all belongings carefully, and ensured safe delivery. The team was professional, efficient, and ... Read More
231 reviews
The crew was on time, polite, and hard working. Good experience. Friendly, efficient, knowledgeable, thorough. Offered wonderful suggestions. Excellent service from your ... Read More
After hiring Moving Solutions with my last move, never again will I move without movers! William were fantastic from start to finish. They were helpful throughout the ent ... Read More
They were on time and super gentle with all my furniture. Please don't look anywhere else to find a moving company. We will be using you again when we move to our new hou ... Read More
Overall handling felt confident and well directed. Staff showed awareness, maintained control, and completed responsibilities smoothly. Interaction stayed straightforward ... Read More
Process stayed efficient from start through completion, without interruptions or concerns. Overall experience demonstrated dependability, professionalism, and consistent ... Read More
Staff stayed punctual, worked with care, and kept everything organized. Communication remained clear, workflow stayed steady, and no complications appeared. Overall exper ... Read More
I had a smooth experience with this moving company. The movers were courteous, well-trained, and attentive throughout the process. They packed items properly and complete ... Read More
Loading and unloading were done carefully, and everything arrived in excellent condition. The move stayed on schedule, and the overall experience was smooth and reliable. ... Read More
This company provided reliable and high-quality moving services. The team followed a clear plan, communicated well, and treated all items responsibly. Packing and unloadi ... Read More
I’m very pleased with this moving company’s service. The staff was experienced, polite, and focused on safety. Packing and delivery were handled efficiently, and all ... Read More
Moving Solutions is a fully licensed and insured moving company with a strong presence across Tennessee, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Moving Solutions actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Moving Solutions. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Moving Solutions holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Tennessee trust Moving Solutions for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Moving Solutions is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Moving Solutions offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Moving Solutions calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Moving Solutions directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Moving Solutions, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Tennessee, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Tennessee to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
