Jul 03, 2025
DO NOT TRUST THIS COMPANY — Predatory, Dishonest, and Borderline Criminal
It's baffling how this company has any five-star reviews. Most likely, they’re planted by the management themselves. Let this serve as a serious warning — avoid Top Moving Solutions at all costs. I deeply regret not checking their BBB rating beforehand. My move from Georgia to Texas turned into a financial and emotional nightmare. Here’s what happened: - Bait and switch pricing: They quoted $2,400 for the entire move. We paid $1,150 upfront. But before loading, they demanded an additional $931.26. Once half my items were already on the truck, the deception began — they claimed the truck was already full and demanded even more money, refusing to unload unless I paid. This was blatant extortion. - Held my belongings hostage: With no response from the so-called “manager,” I was cornered into paying a final total of $3,846 just to get my belongings moved. - Storage scam: Although our contract stated delivery by May 31st, they abruptly called on May 28th claiming they’d deliver on May 29th instead — unless I paid an extra $700 for “storage.” They eventually “discounted” this to $450. My total ballooned to $4,295.43. - Vanished with no communication: After pickup, they disappeared. No calls, no replies to emails — I feared they had absconded with my possessions until they resurfaced on June 3rd, nearly a week late. - Damaged and broken items: My 65" Samsung TV ($800) arrived shattered, and my $2,000 sofa had broken legs. I’d requested insurance coverage prior to the move, which they falsely claimed was included. - Fraudulent insurance claim process: Upon reaching out to “customer service,” I was directed to [email protected] — only to find that the company isn't even registered with them. So there’s no real way to file a claim. Insurance was just another lie. - Ballooning costs and threats: My original $2,400 move ultimately cost me $7,095.43. I could’ve bought brand new furniture instead. When I tried disputing the payment with my bank, I received a threatening message demanding I “immediately withdraw fraudulent charges.” Now I’m being hounded by DCI (Debt Collectors International) for another $1,800, despite providing full payment proof. Final Thoughts: This company operates through deception, coercion, and threats. Their practices are unethical, possibly illegal, and emotionally draining. I am actively pursuing legal action and urge others to document everything and stay far away. Don’t make the same mistake I did — STAY AWAY FROM TOP MOVING SOLUTIONS.
Aug 10, 2025
recommending them to my friends and family!
John at Moving Solutions was lovely and excellent at communicating with me about my move. My items arrived safely and as soon as she could organize delivery. I would never stop recommending them to my friends and family!
Dec 20, 2025
Professional Moving
I had a smooth and professional moving experience with this company. The movers were skilled, respectful, and paid close attention to detail. They packed everything securely and completed the job on schedule. No damage occurred, and the entire process was well-managed from start to finish.
Jan 31, 2025
Recommend
Our move with Top Moving Solutions was exactly what you hope for: on time, courteous workers, no damage, and reasonable costs. They were prompt, caring, professional, and very friendly. They made a stressful time much easier. I would certainly recommend this company (and our crew) to everyone!
Apr 13, 2026
Very Good
I was being kind of cheap and was very hesitant to hire movers. I am so glad I did. Absolutely worth every penny, and they worked as quickly as they could.
Sep 12, 2025
The moving service was excellent
The moving service was excellent, with everything handled smoothly and professionally. The team worked quickly, paid close attention to details, and ensured all belongings were safe. Delivery was timely, making the experience easy and stress-free.
Jul 15, 2026
Highly recommend Moving Solutions.
Our move with Moving Solutions was exactly what you hope for: on time, courteous workers, no damage, and reasonable costs. We needed to have our goods stored for several weeks, and we used the pods offered by the mover. These worked out great. Highly recommend Moving Solutions.
Nov 26, 2025
Great experience overall.
The crew arrived on time, packed neatly, and moved everything safely. Excellent service and very cooperative movers. Recommended. Smooth moving process. They wrapped items properly, handled furniture safely, and delivered on schedule. Great experience overall.
May 17, 2026
Great moving experience
Great moving experience with a careful and dependable team. The movers showed up prepared, worked steadily throughout the day, and made sure all belongings were protected during loading and unloading. Delivery happened on time, and nothing was damaged during transportation. I would definitely consider using this company again for future moving needs later.
Mar 07, 2026
Recommended!
After hiring Moving Solutions with my last move, never again will I move without movers! Willaim were fantastic from start to finish. They were helpful throughout the entire process and did everything as I told them. Bottom line: Worth. Every. Penny. Recommended!
