Jul 03, 2025
DO NOT TRUST THIS COMPANY — Predatory, Dishonest, and Borderline Criminal
It's baffling how this company has any five-star reviews. Most likely, they’re planted by the management themselves. Let this serve as a serious warning — avoid Top Moving Solutions at all costs. I deeply regret not checking their BBB rating beforehand. My move from Georgia to Texas turned into a financial and emotional nightmare. Here’s what happened: - Bait and switch pricing: They quoted $2,400 for the entire move. We paid $1,150 upfront. But before loading, they demanded an additional $931.26. Once half my items were already on the truck, the deception began — they claimed the truck was already full and demanded even more money, refusing to unload unless I paid. This was blatant extortion. - Held my belongings hostage: With no response from the so-called “manager,” I was cornered into paying a final total of $3,846 just to get my belongings moved. - Storage scam: Although our contract stated delivery by May 31st, they abruptly called on May 28th claiming they’d deliver on May 29th instead — unless I paid an extra $700 for “storage.” They eventually “discounted” this to $450. My total ballooned to $4,295.43. - Vanished with no communication: After pickup, they disappeared. No calls, no replies to emails — I feared they had absconded with my possessions until they resurfaced on June 3rd, nearly a week late. - Damaged and broken items: My 65" Samsung TV ($800) arrived shattered, and my $2,000 sofa had broken legs. I’d requested insurance coverage prior to the move, which they falsely claimed was included. - Fraudulent insurance claim process: Upon reaching out to “customer service,” I was directed to [email protected] — only to find that the company isn't even registered with them. So there’s no real way to file a claim. Insurance was just another lie. - Ballooning costs and threats: My original $2,400 move ultimately cost me $7,095.43. I could’ve bought brand new furniture instead. When I tried disputing the payment with my bank, I received a threatening message demanding I “immediately withdraw fraudulent charges.” Now I’m being hounded by DCI (Debt Collectors International) for another $1,800, despite providing full payment proof. Final Thoughts: This company operates through deception, coercion, and threats. Their practices are unethical, possibly illegal, and emotionally draining. I am actively pursuing legal action and urge others to document everything and stay far away. Don’t make the same mistake I did — STAY AWAY FROM TOP MOVING SOLUTIONS.
Aug 14, 2026
They really did an excellent job for me.
This is way better than our expectations. We started early in the day and finished by 1pm for a 2BR apartment move, with a lot of stairs. They got all their tools with them. They really did an excellent job for me.
Feb 16, 2026
Professional
The crew was professional and communicative, with fair pricing. They have great rates as compared to their competitors. They got all their tools with them. They are the best of the best in the moving market. I would highly recommend them for any kind of move.
Mar 01, 2024
Great Job!!
These guys helped us move about three years ago, and we are going to be moving again soon. We will have zero hesitation in calling Moving Solutions again. These guys were completely professional, courteous, and quick. They were in and out very quickly, and there was no damage to anything. Great Job!!
Oct 04, 2025
Good Job
The moving company made the process smooth and efficient. Their team arrived on time, packed everything with care, and handled fragile items professionally. Communication was clear, and the overall experience was stress-free, reliable, and satisfactory.
Dec 09, 2025
I had a great experience with this moving company.
I had a great experience with this moving company. Their staff was punctual, polite, and extremely attentive. They packed fragile items securely and transported everything without damage. The entire process was stress-free and well managed. I’m truly impressed with their service and would gladly hire them again for future moves.
Nov 27, 2025
Good Job!!
The crew was punctual, hardworking, and very careful with my belongings. Everything arrived safely. Excellent company for a simple and worry-free move.
Jan 31, 2025
Recommend
Our move with Top Moving Solutions was exactly what you hope for: on time, courteous workers, no damage, and reasonable costs. They were prompt, caring, professional, and very friendly. They made a stressful time much easier. I would certainly recommend this company (and our crew) to everyone!
Sep 15, 2026
Efficient Service
I was impressed by how efficiently the moving team handled everything. They were punctual, polite, and professional from the moment they arrived. My furniture and personal items were treated carefully, and the crew worked together well throughout the move. The communication was straightforward, and the entire process felt organized rather than chaotic. Everything was delivered safely, and the job was completed without unnecessary problems. It was a positive experience overall, and I appreciated the effort the team put into making the move go smoothly.
Jan 08, 2026
Smooth And Reliable
Loading and unloading were done carefully, and everything arrived in excellent condition. The move stayed on schedule, and the overall experience was smooth and reliable.
