Feb 19, 2026
Good Job!!
I am extremely pleased with Moving Solutions services. First of all, the team was not only on time but a few minutes early. Though our move was a local one, less than 3 miles away, they still made sure to wrap every single furniture item to protect it. Recommended.
Oct 14, 2025
Very satisfied with their work!
Very satisfied with their work! The movers were polite, efficient, and handled my belongings with great care. The whole process was smooth and quick. Highly recommended for a stress-free move.
Jun 25, 2026
A Company I Was Glad to Use Again
Several years have passed since I first worked with this moving company, but I still remembered how smoothly my previous move went. For my recent relocation, I decided to hire them once more, and they did not disappoint. The movers were courteous, well-prepared, and handled every item carefully. From loading to delivery, everything was managed professionally. It’s rare to find a company that maintains such consistent service over the years.
Jan 08, 2026
High-Quality Moving Services
This company provided reliable and high-quality moving services. The team followed a clear plan, communicated well, and treated all items responsibly. Packing and unloading were done carefully, and delivery was timely. I’m very satisfied with their professional approach and would recommend them confidently.
Apr 18, 2025
Highly recommended!
I was being kind of cheap and was very hesitant to hire movers. I am so glad I did. Absolutely worth every penny, and they worked as quickly as they could. Thanks so much for your help, guys! Highly recommended!
Sep 11, 2025
would definitely recommend them to others
I had a great experience with this moving company. The crew arrived on time, packed all items securely, and transported everything safely. They worked efficiently and kept the process stress-free. The movers were polite and professional. I’m very satisfied with their service and would definitely recommend them to others.
Nov 04, 2025
I used Moving Solutions and had a great experience
I used Moving Solutions and had a great experience. The team was professional, organized, and made sure everything was packed and moved safely. Really happy with their smooth and reliable service!
Feb 29, 2024
I am recommending them to all my friends.
Robert did an amazing job with our move. They showed up on time, were very courteous and made sure everything was packed correctly, and showed up mint. Haney was very helpful in answering any of my concerns and make sure everything was completed. I am recommending them to all my friends.
Apr 24, 2026
They will steal your money
I am filing a complaint based on misrepresentation, theft and deceptive representation. On Sunday April 12, 2026 I was talking to John Henry who is a customer representative for Moving Solutions US DOT: 3213737. I was discussing terms of of the moving company and asking very specific questions. I asked him what the refund policy was for if I needed to cancel the entire move. Mr. Henry informed me that the moving company "understands things happen and I can move the dates around as much as I need to". I told him that was great, but I still wanted to know the refund policy. Mr. Henry, a representative of the company, informed me that I can get a full refund as long as I am about 2 weeks from the date of the move. I also asked Mr. Henry on the phone and in text message confirming that Moving Solutions was a broker. Mr. Henry responded in text message by saying "we are the carrier". I followed up with the message "So there isn't any 3rd party or anything like that. It's just you guys." Mr. Henry responded with "correct". The paperwork Mr. Henry sent me gives the US DOT #3213737, which is listed as a broker, not a carrier. The original paperwork I have states "Moving Solutions is registered with the state of Florida as a Moving Broker, Moving Solutions places the shipment with an authorized, licensed, and insured FMCSA household goods motor carrier. However, you understand and agree that Moving Solutions makes no guarantees and/or warranties concerning pick up or delivery time and dates, or the assigning of a carrier to provide the transportation services requested." This is blatant misrepresentation by the company and their representative. After I started feeling uneasy about the situation I contacted the agent on Wednesday, April 15, 2026 at 4:23pm and stated "there is apparently issues with my paperwork and our move is being put on hold. How do we go about getting a refund?" Mr. Henry responded at 4:29pm and said "if your move needs to be placed on hold you will need to call and speak with customer service when the office is open tomorrow at 10am EST. That number is 888-336-0797 and follow the prompts." I responded at 4:29 and said "we are going to just do a refund because we know how the government works. It could be a quick fix or MONTHS. We rather the refund." Mr. Henry responded again at 4:31pm and said "I'm not in the office. The office and department you need to speak with will be open and available in the morning." That right there was misrepresentation. Mr. Henry knows the clause of 3 days to cancel for a full refund. By having me contact the company the next day I was out of my window. He could have even directed me to look at my Moving Estimate for information on how to cancel, and he did not do this. He knowingly and willingly misled me so I would be out of the window and lose over $3,000. I contacted the email that the prompts told me to which was [email protected]. I did not hear a response. I then called while at work, I could not get anyone to answer a phone at the company. I emailed again, with no response. Was able to leave a voicemail for someone to call me back and never heard anything. I finally saw that I was supposed to email [email protected] (with no help from my agent who stopped answering me). Once when I emailed them with all of my complaints they told I was out of the window and will forfeit my deposit. They said there was no misleading that the company "hold both broker and carrier authority. DOT 3489195 is our carrier authority, and we are the party performing the pickup. There is no misrepresentation." That is not the DOT number I was given. I showed them all of the evidence that they are a broker, not a carrier and they are still now claiming they hold another DOT #, but that is not listed anywhere else. I also have been contacting the company since Tuesday (April 21st) asking for a copy of my bill of lading with my signature and the updated estimate that was provided to me Sunday night (I never received a copy of the bill of lading). The company did not respond on Tuesday. I sent another message on Wednesday and was informed by the client information email that "it was sent in a previous email". I responded again stating that I never received it and to please send it again. Their response was "will have the girl in charge of that send tomorrow again." TodayThere was no response to this. I emailed the company AGAIN since no one reached out to me today (Thursday, April 23) that I was still waiting on the documentation I requested. The Client Information informed me "the lady was out sick, the document is in this thread though". I had my husband look at the thread, and all threads with this company and there is no bill of lading. I informed them of this and did not get a response. I'm on 3 days of trying to get a copy of this documentation and they cannot provide it to me. It has never been provided to me.
May 08, 2026
Very impressed.
Very impressed with how smoothly my move went with this company. The movers were polite, careful, and worked steadily the entire time. They packed items securely and made sure nothing was scratched or damaged during transportation. Fair pricing and strong customer service made the overall experience even better for me.