Jul 03, 2025
DO NOT TRUST THIS COMPANY — Predatory, Dishonest, and Borderline Criminal
It's baffling how this company has any five-star reviews. Most likely, they’re planted by the management themselves. Let this serve as a serious warning — avoid Top Moving Solutions at all costs. I deeply regret not checking their BBB rating beforehand. My move from Georgia to Texas turned into a financial and emotional nightmare. Here’s what happened: - Bait and switch pricing: They quoted $2,400 for the entire move. We paid $1,150 upfront. But before loading, they demanded an additional $931.26. Once half my items were already on the truck, the deception began — they claimed the truck was already full and demanded even more money, refusing to unload unless I paid. This was blatant extortion. - Held my belongings hostage: With no response from the so-called “manager,” I was cornered into paying a final total of $3,846 just to get my belongings moved. - Storage scam: Although our contract stated delivery by May 31st, they abruptly called on May 28th claiming they’d deliver on May 29th instead — unless I paid an extra $700 for “storage.” They eventually “discounted” this to $450. My total ballooned to $4,295.43. - Vanished with no communication: After pickup, they disappeared. No calls, no replies to emails — I feared they had absconded with my possessions until they resurfaced on June 3rd, nearly a week late. - Damaged and broken items: My 65" Samsung TV ($800) arrived shattered, and my $2,000 sofa had broken legs. I’d requested insurance coverage prior to the move, which they falsely claimed was included. - Fraudulent insurance claim process: Upon reaching out to “customer service,” I was directed to [email protected] — only to find that the company isn't even registered with them. So there’s no real way to file a claim. Insurance was just another lie. - Ballooning costs and threats: My original $2,400 move ultimately cost me $7,095.43. I could’ve bought brand new furniture instead. When I tried disputing the payment with my bank, I received a threatening message demanding I “immediately withdraw fraudulent charges.” Now I’m being hounded by DCI (Debt Collectors International) for another $1,800, despite providing full payment proof. Final Thoughts: This company operates through deception, coercion, and threats. Their practices are unethical, possibly illegal, and emotionally draining. I am actively pursuing legal action and urge others to document everything and stay far away. Don’t make the same mistake I did — STAY AWAY FROM TOP MOVING SOLUTIONS.
Jul 11, 2026
Positive Experience!!
I had a positive experience using this moving service for my recent household move. The team arrived prepared, coordinated the relocation efficiently, and ensured all of my belongings were transported safely. The process was completed without complications, and I was satisfied with the overall quality of the service provided.
May 27, 2025
I am so glad I did
I was being kind of cheap and was very hesitant to hire movers. I am so glad I did. Absolutely worth every penny, and they worked as quickly as they could.
May 01, 2026
AVOID AT ALL COST!
Long-distance move? Just order pods. They won't come even close to their quote, even after a phone call walkthrough and a virtual meeting. Their paperwork confirms that if they're not physically there to inspect, they can guarantee anything before then. They will cost you thousands more and frustrate you.
Mar 02, 2026
I will use them again in the future.
The movers who work with Moving Solutions are superbly amazing. Their friendly nature caught my eye. When they were coming, they even called to ask whether I wanted Starbucks. They worked fast without wasting time. They cared for my things so well, and I appreciate it. The price was also, and I loved hiring them. I will use them again in the future.
Sep 10, 2026
Recommended to all.
They are professional and skilled people. They smiled and accommodated all our requests. Even though I packed prior, it took longer because of the path to the truck. Super polite, and their pricing is the best. Recommended to all.
Jun 28, 2025
The service was excellent.
So easy to arrange online. Got a phone call from the driver almost straight away to finalize arrangements. Arrived promptly the next morning, very polite and friendly. The service was excellent.
Feb 29, 2024
Incredible Experience.
The experience was incredible from start to finish. The quote process was quick and professional. They were very accommodating when we had to change our move date not once but twice. And the 4 men that came on move day were polite and professional. Would recommend it to everyone!
Feb 25, 2026
Awesome, fast, Cost Effective. Love it.
Short notice move to a different state with 2 drop offs. The pickup was flawless. They are fast, efficient, and fair, Eric was wonderful. I highly recommend this company. I am very pleased with the pickup.
Sep 25, 2025
I highly recommend Moving Solutions to everyone.
Moving Solutions made my move completely hassle-free. The team arrived right on time, packed everything securely, and worked efficiently throughout the process. Fragile items were handled with great care, and all belongings reached safely without damage. Their professionalism impressed me. I highly recommend Moving Solutions to everyone.
