Jul 03, 2025
DO NOT TRUST THIS COMPANY — Predatory, Dishonest, and Borderline Criminal
It's baffling how this company has any five-star reviews. Most likely, they’re planted by the management themselves. Let this serve as a serious warning — avoid Top Moving Solutions at all costs. I deeply regret not checking their BBB rating beforehand. My move from Georgia to Texas turned into a financial and emotional nightmare. Here’s what happened: - Bait and switch pricing: They quoted $2,400 for the entire move. We paid $1,150 upfront. But before loading, they demanded an additional $931.26. Once half my items were already on the truck, the deception began — they claimed the truck was already full and demanded even more money, refusing to unload unless I paid. This was blatant extortion. - Held my belongings hostage: With no response from the so-called “manager,” I was cornered into paying a final total of $3,846 just to get my belongings moved. - Storage scam: Although our contract stated delivery by May 31st, they abruptly called on May 28th claiming they’d deliver on May 29th instead — unless I paid an extra $700 for “storage.” They eventually “discounted” this to $450. My total ballooned to $4,295.43. - Vanished with no communication: After pickup, they disappeared. No calls, no replies to emails — I feared they had absconded with my possessions until they resurfaced on June 3rd, nearly a week late. - Damaged and broken items: My 65" Samsung TV ($800) arrived shattered, and my $2,000 sofa had broken legs. I’d requested insurance coverage prior to the move, which they falsely claimed was included. - Fraudulent insurance claim process: Upon reaching out to “customer service,” I was directed to [email protected] — only to find that the company isn't even registered with them. So there’s no real way to file a claim. Insurance was just another lie. - Ballooning costs and threats: My original $2,400 move ultimately cost me $7,095.43. I could’ve bought brand new furniture instead. When I tried disputing the payment with my bank, I received a threatening message demanding I “immediately withdraw fraudulent charges.” Now I’m being hounded by DCI (Debt Collectors International) for another $1,800, despite providing full payment proof. Final Thoughts: This company operates through deception, coercion, and threats. Their practices are unethical, possibly illegal, and emotionally draining. I am actively pursuing legal action and urge others to document everything and stay far away. Don’t make the same mistake I did — STAY AWAY FROM TOP MOVING SOLUTIONS.
Sep 20, 2025
Moving Solutions did a fantastic job
Moving Solutions did a fantastic job with my move. The team arrived on time, packed all items carefully, and delivered everything safely. They were polite, hardworking, and professional throughout. I’m very happy with Moving Solutions and would confidently recommend their excellent services to friends and family.
Jul 19, 2026
would recommend them to friends and family.
Moving is always a stressful adventure, but the entire staff, from quoting to moving day, was pleasant, proficient, and ultimately gave us a stress-free move. We would hire N companies again and again and would recommend them to friends and family.
Oct 25, 2025
Excellent service from start to finish
These movers were fantastic! They communicated clearly, packed properly, and finished earlier than expected. My items arrived safely and on time. Excellent service from start to finish!
May 18, 2025
I will hire them again in the future!
The guys from Top Moving Solutions showed up a few minutes early and jumped into action without thinking. The guys were also prepared with tape and wrapping materials. I am happy to work with these guys, and I will hire them again in the future!
May 08, 2026
Very impressed.
Very impressed with how smoothly my move went with this company. The movers were polite, careful, and worked steadily the entire time. They packed items securely and made sure nothing was scratched or damaged during transportation. Fair pricing and strong customer service made the overall experience even better for me.
Dec 01, 2025
I’m extremely pleased with this moving company
I’m extremely pleased with this moving company. The movers were friendly, trained, and very attentive to detail. They packed, loaded, and unloaded everything with professionalism. My items reached safely, and the process was stress-free. I would happily recommend their dependable service to anyone planning a move.
Nov 27, 2025
Good Job!!
The crew was punctual, hardworking, and very careful with my belongings. Everything arrived safely. Excellent company for a simple and worry-free move.
Jan 26, 2024
Broken agreements
Stay away! They broker out your move to the lowest bidder and as soon as you get passed off they do not handle the move in anyway, you are on your own. They got me by quoting me very low. I had them double check my items. I provided up to date pictures and listed virtually everything that had to be moved. I got a quote for $4,200. When the movers actually showed up my actual move cost was $10,040! I could not get an itemized explanation of where the gap was and was totally screwed. The moving company was Platinum Moving Services and they were even worse than Top Moving Solutions. Terrible communication, unclear payment terms. The whole operation felt incredibly shady. I've moved 6 times including an international move. This was hands down the most frustrating experience. I legitimately thought I was getting scammed because there is no way a legit business could operate this way and stay in business!
Jun 16, 2025
careful and efficient.
They were on time for the move, careful and efficient. They beat the projected time and helped with more than we expected. Not a scratch on anything! I highly recommend using Top Moving Solutions and will use them again without a doubt!
