Moving company in Fort Wayne, IN
These movers are terrific; they are extraordinary and good at work. They kept wrapping my broken items until they were solid enough to be moved into the new pad in the same shape. Everything was handled perfectly.
When planning a move, some things might seem obvious. You want to get a price for getting your belongings packed, placed on a truck, and delivered safely to your new home. You might also consider guarantees regarding the possibility of a loss due to damage or misplaced items. The quality of all of the work being offered also matters. Well, Midland Van Lines fell far short in every category and many others. Beware! This company is NOT a moving company with trucks and workers that are hired and supervised by a corporate structure. The fact is that the moving company business consists of movers and those who contract with movers. Midland will work very hard to convince you, if you inquire, that they are a full-service moving company. Do NOT believe them. They are a contractor. We saw two different trucks and two different crews. The competence of each crew was also quite different. Read their contract carefully if you are foolish enough to hire them. Two items stand out. They cover loss by paying by the pound but charge for the move by the cubic foot. They pay 60 cents a pound for damaged items. They do not cover any furniture made with fiberboard, such as almost all furniture sold by IKEA. Midland Van Lines failed to give me a set price. They gave me an estimate, called one week before the move, and altered it based on exact descriptions of items. They then upcharge for that change. We refused to accept the higher estimate. On the day of the move, the contract states that you shouldn’t allow the movers to place any items on the truck until they give you a guaranteed final price. They refused. Now what could we do? We were stuck. So, delay our move? Not possible in almost any scenario, right? So, we let them load the truck. When finished, they said, we will either lower or raise the price based on the final cubic feet calculations. Did we get to measure? No, we had to trust them. The contract meant nothing. The increased cost was $1282.80. Now, about our move. They lost items and couldn’t find them. They delivered items that weren’t ours and didn’t attempt to recover them for their owners. They refused to cover the loss because of that fiberboard clause. They offered a $50 courtesy payment for my loss of over $450 of items that didn’t arrive. Two different moving crews and trucks were involved in my move. I paid three different entities, and only one was Midland Van Lines. The others were all contractors. You will find many reviews of this company, and they will all include some version of our story. Hire a company that gives you a set price, reasonable guarantees for loss, and has equipment and crew hired by them. This usually means someone local. Beware, some companies are NOT local and have similar or the same name as local companies. We believe our move was unsatisfactory due to the upcharge and undelivered items.
I had a positive experience with Midland van lines. They gave me a good deal and moved me like a king! The moving team came on time and packed everything up very quickly. All the glassware, fragile items and expensive items were nicely packed and moved. The furniture was also nicely carried and moved. Not a single dent and not a single damage! I really loved how everything was returned back to me in one piece. My experience was great! I highly recommend this moving company!
David movers were kind enough to help me pack up some of my remaining glassware on moving day. Their packing skills were fantastic and they generously used padding, thick cloth and bubble wrap to secure the items for good. Thankfully, I received everything intact! I am so glad that I hired them!
Recently I hired this moving company to move me cross country and they gave me an excellent crew. They were very obedient, caring, professional and experienced. I was in charge the entire time and the moving crew did exactly what I wanted. They moved everything so smoothly! Everything was delivered without any damages and without any scratches. It all went well! Their pricing was low and it did not change in the end. Whenever moving will come up, I will hire Midland van lines without any hesitation! They are worth it!
DO NOT USE THIS COMPANY!! If I could give zero stars, I would. I was given incorrect information from the beginning of this process in June, all the way to the very end in November. This company is completely incompetent in doing anything correctly. This entire thing was a headache. I could rarely get ahold of people. I dealt with Caleb, Gary, Thalia, and Frank. It would take multiple calls, emails, and texts to each person to even get a response days later. Eli, the foreman was nasty and aggressive when he arrived. He added $1k onto my price with cubic feet AND packing supplies which I had already provided. When I spoke with Frank at customer service to see why it was so much he kept talking over me rudely and repeating to me to read my contract and the fine print. He also kept asking me why I signed if I didn’t understand correctly. Eli asked me when I want the items to arrive. I said Friday 11/8, but then I also mentioned how I thought it takes up to 14 days. He said “No, I will get it there on this date.” When Friday came, I called customer service and was advised my items were in storage until 11/8 and how it takes 14 days from that date to arrive. I asked why I was told something else and he had nothing to say. When we finally got our items, we were charged an extra $16, even though we already paid during the first pickup. I understand it’s only $16, but it’s principle that this company will take and take and take any chance they get. They didn’t communicate it was already handled with Eli. The driver wouldn’t start until we paid it and no one from midland vans was answering numerous phone call attempts. Moving is stressful to begin with, and moving out of state is even worse. I highly recommend you do NOT use Midland Van Lines, it’s a complete crock, ran by crooks. They aren’t a moving company-they are a broker who sub out to others drivers, they do not own their own vans or have their own truck drivers. They claim they aren’t brokers, but they 100% are. Save the time and money and do yourself a huge favor and use another company!
Midland van lines has done a great job with my long distance move recently. I cannot ask any more from them because they moved me very smoothly and peacefully and within the given time. Their price was low and very reasonable. The moving team came on time and quickly wrapped and moved all of my belongings. They were very careful and serious and not a single damage was found in the end. I highly recommend this moving company because I found no flaws. I was moved without any stress and without any damages! Thank you so much!
I had a big move from Portland to San Diego for a new job, and Midland Van Lines made it a breeze. I was nervous about the distance and timing, but their team put my mind at ease right away. The movers arrived early, packed my things with care, and provided regular updates during the move. My belongings arrived in San Diego right on time, with no damages at all. I’ve moved a lot over the years, but this was by far the easiest experience I’ve ever had. Midland Van Lines is professional, reliable, and worth every penny. Highly recommend!
If you need a very good moving company and also at a reasonable amount, hire Midland van lines. They are the one for you! They are very efficient, skilled and professional. They will move you like no other! They have the best team that will take care of everything for you. I hired them a month ago and they made my move so easy and smooth. They came on time and packed everything with care. Not just the packing, they moved everything very carefully too! There were no damages in the end and the price did not change. You can rely on this moving company!
This moving company is very experienced and skilled. They have a solution for everything. The day they came to work, the lift was not working. They did not mind at all and they moved everything by the stairs. They packed everything so well that nothing got damaged. On delivery, they could not get the furniture in from the door. You know what they did? Somehow, they got it in from the window! It was so amazing! I have never seen such an amazing crew. I will use them again and I will recommend them. Midland van lines is like no other!
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Reviews summary
Recommended based on user reviews
My granddaughter loves the piano and I wanted to give her my old piano for her birthday which was coming up soon. I contacted Midland van lines to move my piano. It was a ... Read More
303 reviews
DO NOT USE THIS COMPANY!! If I could give zero stars, I would. I was given incorrect information from the beginning of this process in June, all the way to the very end i ... Read More
Hey, we sincerely apologize for the inconvenience and any stress this has caused. A team at Midland Van Lines is investigating what went wrong with your delivery and will do everything we can to fix it. Please give us a call so we can discuss how to move forward and ensure this is resolved quickly.
I gave them a call since I needed help moving a treadmill. The men were there to help the next morning, and they were quite responsive. They were early and did a great jo ... Read More
We are so glad to hear that you had a positive experience with our team. We believe that great service starts with great people, and we'll make sure to pass on your compliments to the crew. Thanks again for choosing us for your move!
The crew arrived on time and introduced themselves politely. They used floor runners to protect my hardwood floors and took care not to scuff walls or door frames. Each b ... Read More
We're thrilled to hear that your moving experience went smoothly. Our team at Midland Van Lines always aims to make each move as stress-free as possible, and it's wonderful to know that we were able to do that for you. If you need help with anything else in the future, don't hesitate to reach out!
The movers were punctual and efficient. They disassembled and reassembled my bed frame and sofa with care. They used a specific tool kit for the job and ensured all screw ... Read More
Thank you, Roger Stoltz, for your feedback! We’re glad you found our pricing fair and competitive. Our goal is to provide excellent service without breaking the bank. It’s wonderful to hear we offered the value you were looking for. If you ever need our help again, just give us a call!
Communication was top-notch throughout the entire process. Joseph, the dispatcher, was a delight, organizing things beforehand and checking in during and after to ensure ... Read More
Hi Martin Sunderman, thank you for trusting us with your long-distance move! We know how daunting a big move can be, and we're happy we could make it a positive experience. We appreciate your kind words about our team and are glad we could meet your expectations. Midland Van Lines wish you all the best in your new home!
I recently moved my small business from Dallas to Austin, and Midland Van Lines made the process incredibly smooth. As a business owner, time is money, and they understoo ... Read More
Thank you so much for your kind words, Robert Burnside! We're glad to hear that our team was not only efficient but also friendly. Moving can be stressful, so having a supportive and approachable team is important. We’re happy we could make the day a little easier for you.
These movers are terrific; they are extraordinary and good at work. They kept wrapping my broken items until they were solid enough to be moved into the new pad in the sa ... Read More
Thank you, Jacob Berry, for highlighting our punctuality! Midland Van Lines know how valuable your time is, especially during a move, and we always strive to be on time and ready to work. It’s great to hear that we met your expectations. If you need anything in the future, please feel free to reach out.
I had a few last-minute requests on moving day but Javier crew accommodated me easily. They fetched custom-made crates and also double packed my chinaware as I asked the ... Read More
Hi David Whitt, we truly appreciate your feedback! It means a lot to us that you found our team professional and reliable throughout your move. We take pride in our staff's dedication to making each move seamless. Thank you for trusting us with your belongings, and we hope to be your go-to movers for any future moves.
David movers were kind enough to help me pack up some of my remaining glassware on moving day. Their packing skills were fantastic and they generously used padding, thick ... Read More
Thank you so much for your kind words, Keith Harrison! We're thrilled to hear that our team made your move smooth and stress-free. We understand how important it is for our customers to feel comfortable during such a big transition, and it's wonderful to know we achieved that for you. If you ever need our services again, we'll be more than happy to help!
I had a big move from Portland to San Diego for a new job, and Midland Van Lines made it a breeze. I was nervous about the distance and timing, but their team put my mind ... Read More
Hi Michael Drozd, Thanks so much for taking the time to leave such a thoughtful review! It makes me genuinely happy to know that you felt comfortable throughout the whole moving process. Moving is never easy, but we always aim to go the extra mile for our customers, whether that’s with clear communication, careful packing, or just being there when you need us. If you need anything in the future—even if it’s just advice—don’t hesitate to reach out. Enjoy your new space! All the best, Sharon Smith.
Midland Van Lines is a fully licensed and insured moving company with a strong presence across Indiana, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Midland Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
