Moving company in Boca Raton, FL
I was seriously fascinated with how fast the movers worked – loading and unloading my items was a breeze. They were really careful with my furniture and kitchen items.
Do Not Use this company! They only schedule your move with a carrier and you will get charged much more than they quoted. Also they set us up with a carrier that had a rating of F! Every piece except the mattress of the 12 items we had were damaged badly! Having to replace a dining room set and a gun safe! I was in tears when they finally delivered my furniture. It was supposed to be an immediate delivery but they took it to a warehouse and we had no idea who had or where they were located. Now we are out a huge amount for the move and are having to buy new furniture. They don’t answer phone calls and we are getting nowhere with filling a claim for damages. Metro Hop promised a gentle move, and a discount for seniors, don’t believe them! Worst experience ever! We paid more than other quotes and had “wethebestmovers” who are anything but! Look up their reviews. Score an F. I would never had contracted with them.
They are a broker, not a moving service. When I booked online, told how much would be and said had plenty of room could take much more stuff. When they got there tried to upcharge almost 2k dollars. Told them to move what we paid for which was about 8 things. Called metro hop to ask what happened, and they said I needed to call the company they put me in touch with. No help at all. Look at BBB and they have similar bad moves, $2500 dollars to move hardly nothing. Tried calling the moving company after speaking with them, and they were no help, said how did I know it wasn't 300 sq ft of stuff they moved.
Time was of the essence as we raced from TX to NY; relocating with kids is never easy. I had to watch my kids and pack all at the same time. After that, I contacted Metro Hop Relocation LLC to get some help. This wasn't my first experience with them, but every time I've needed their help relocating, they've gone above and beyond. You are my reliable companion.
These guys were next level, showing up even earlier than planned was a huge help, I really say enough positive things about the amazing experience. The whole team was awesome!
⸻ Beware: This company is a broker, not a moving service. Please be aware that this company does not pay for or provide actual moving services — the fee you pay goes strictly to brokerage coordination only. Unfortunately, my 75-year-old mother, who is alone, was misled over the phone and believed the fee she paid covered the entire move. She used nearly her entire rent money under the impression that she was paying for full moving services. When the movers arrived, she was told she needed to pay $2,000 upfront and another $2,000 upon delivery — something she was never informed of beforehand. To make matters worse, they told her that essential items like her bed would not be delivered for at least two weeks. Realizing she could not afford these unexpected charges, the movers left — leaving her in a complete crisis the day before she had to move. When we contacted the company to explain the situation, we were told the deposit was non-refundable. Taking advantage of an elderly woman in this way is absolutely unacceptable. Please think twice before using this service.
The people at the new place I'm living were quite helpful. Things moved more quickly than I expected. However, I did end up with a few cracks and dings in my furniture. Apart from that, I have no qualms about recommending their assistance.
I signed the contract to move my daughter from Colorado to Indiana. The salesman was Sonny. I could tell he was in a rush when I spoke to him, but he wanted his commission check. The contract said apartment stairs 3rd floor. They came and loader her out. Then they said they need another $1000.00 because of the stairs and they used some tape and other moving materials. The boxes were large Rubbermaid totes no tape was needed. They wait to get the truck loaded and hold you hostage until you pay the extra $1000.00 this was below the minimum move. Sonny and this company are bad people.
Absolutely the worst moving experience I’ve ever had. I booked my move from Dillon, CO to Noblesville, IN through Metro Hop Relocation LLC, but the experience was a nightmare from start to finish. I was quoted $4,294.60, but my final bill ballooned to $6,623.86, even after we agreed on changes to the items being moved. No proper explanation or documentation was provided for the huge increase. The movers arrived in a truck labeled “Seven Hills,” which was confusing since the move was supposed to be handled by Best Moving Service. The lead mover even said he was there for a “Craigslist move,” despite the broker promising that the movers were bonded and insured. I was promised a phone call before arrival but only received a text message 30 minutes beforehand. My home and belongings were seriously damaged: The movers caused such severe damage to my walls that I can literally see through my staircase into the unfinished basement. My leather chair was ruined. None of the furniture was reassembled as promised, even though I paid for setup. When I reached out to the broker, Steven, he completely stopped responding after I made the initial payment. When I called the office, the representative I spoke to was rude and dismissive. I have photos documenting all the damage and have repeatedly asked for copies of the signed paperwork, as well as a call back from a supervisor. I’ve been ignored at every turn. This company was unprofessional, misleading, and careless with both my belongings and my home. I will be disputing the charges and pursuing further action if necessary. Save yourself the stress and look elsewhere for a reputable, transparent moving company.
My experience began upon arrival at my home by the movers that metro hop hired. I had already reduced my items to move significantly and yet they raised the price another 1,300. They claimed that metrohop had not properly estimated the items. They delayed delivery to my new home. And jacked up the delivery price another 800. They lost 4 of my totes. And damaged several of the totes they did deliver. They avoided accountability for lost and damaged items due to their brokerage status there is no accountability or communication.
At My Good Movers, we believe peace of mind starts with verified credentials. Metro Hop Relocation LLC holds all required registrations to legally operate both local and interstate moves.
Office working hours
No working hours are available for this company.
| Mon Monday | N/A |
| Tue Tuesday | N/A |
| Wed Wednesday | N/A |
| Thu Thursday | N/A |
| Fri Friday | N/A |
| Sat Saturday | N/A |
| Sun Sunday Today | N/A |
Reviews summary
Recommended based on user reviews
My experience began upon arrival at my home by the movers that metro hop hired. I had already reduced my items to move significantly and yet they raised the price another ... Read More
207 reviews
I was seriously fascinated with how fast the movers worked – loading and unloading my items was a breeze. They were really careful with my furniture and kitchen items. ... Read More
These guys were next level, showing up even earlier than planned was a huge help, I really say enough positive things about the amazing experience. The whole team was awe ... Read More
The people at the new place I'm living were quite helpful. Things moved more quickly than I expected. However, I did end up with a few cracks and dings in my furniture. A ... Read More
These people are recognized as leading experts in their respective disciplines. They worked well together, were careful with our goods, and did a great job overall ... Read More
Staff members worked hard hours, although they were generally pleasant to be around and had an optimistic outlook. If you are looking to relocate, I highly suggest you us ... Read More
The relocation went really smoothly for me. David and his team were really professional and respectful moving my belongings. They were nice and accommodating when I neede ... Read More
I was blown away by the service. They arrived with a huge truck and a team of hard-working guys who were eager to get started. They carefully handled my king-size bed and ... Read More
I must say that I am thoroughly satisfied with the service I received. From the very beginning, the team was responsive and attentive to my needs. They provided me with a ... Read More
Do Not Use this company! They only schedule your move with a carrier and you will get charged much more than they quoted. Also they set us up with a carrier that had a ra ... Read More
I was stunned to see the meticulousness of these movers; their moving assistance saved my ass at the last moment and was totally worth the shot. Highly recommended. ... Read More
Metro Hop Relocation LLC is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Metro Hop Relocation LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
