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Metro Hop Relocation LLC Claim Business?

Moving company in Boca Raton, FL

4.4 Great · 207 reviews
Avg. move cost $4,305
Service area —
Mover Information
  • (800) 604-2066
  • 4800 N Federal Hwy Suite 200B,, Boca Raton FL, 33431
  • https://www.metrohoprelocation.com/
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Customer Highlights

Aug 30, 2025

SCAM-DO NOT USE THIS COMPANY

I signed the contract to move my daughter from Colorado to Indiana. The salesman was Sonny. I could tell he was in a rush when I spoke to him, but he wanted his commission check. The contract said apartment stairs 3rd floor. They came and loader her out. Then they said they need another $1000.00 because of the stairs and they used some tape and other moving materials. The boxes were large Rubbermaid totes no tape was needed. They wait to get the truck loaded and hold you hostage until you pay the extra $1000.00 this was below the minimum move. Sonny and this company are bad people.

TO Tom Current Studio Move Read
Nov 12, 2025

Moving

My experience began upon arrival at my home by the movers that metro hop hired. I had already reduced my items to move significantly and yet they raised the price another 1,300. They claimed that metrohop had not properly estimated the items. They delayed delivery to my new home. And jacked up the delivery price another 800. They lost 4 of my totes. And damaged several of the totes they did deliver. They avoided accountability for lost and damaged items due to their brokerage status there is no accountability or communication.

MA Marian Apartment Move Read
May 01, 2025

Honest, reliable, reputable company!

Time was of the essence as we raced from TX to NY; relocating with kids is never easy. I had to watch my kids and pack all at the same time. After that, I contacted Metro Hop Relocation LLC to get some help. This wasn't my first experience with them, but every time I've needed their help relocating, they've gone above and beyond. You are my reliable companion.

MI Michael Dunleavy 2 Bedroom Home Read
Jun 04, 2025

DO NOT DO BUSINESS

I know anyone giving 1+ or more stars are friends or family or being paid to because its no way this company deserves 1 star. Like many of the reviews stated they say one thing and do any another. This is a terrible moving company. They assured me that the quote they gave me was all-inclusive but on moving day, they asked extra for this and that. Once you sign the dotted line you never hear from Mr. Jonathan Marks. ironically enough he & this company blew my phone up when they wanted my business. But it's been crickets ever since. My 12-4pm pick up window turned into a 930pm pick up time on a Tuesday. Do you think anyone apologized? Do you think anyone told me before and? No & No. Have I heard from customer service ? nope. Jonathan Marks who constantly text and called me? nope. Never and I menn NEVER will I use this company. I advise everyone to keep looking. And dont listen to JONATHA MARKS or anyone associated with him or this broker company. Frauds Liars Scammers !

CO Courtney 2 Bedroom Home Read
Mar 04, 2025

Capable Movers!

I couldn't be happier with my decision to hire Metro Hop Relocation LLC. The movers showed up on time, worked quickly and were nothing but sweet the entire time. I would highly recommend this company to anyone looking for movers.

HA Harold Buckles 2 Bedroom Home Read
Jul 02, 2025

DO NOT USE

They are a broker, not a moving service. When I booked online, told how much would be and said had plenty of room could take much more stuff. When they got there tried to upcharge almost 2k dollars. Told them to move what we paid for which was about 8 things. Called metro hop to ask what happened, and they said I needed to call the company they put me in touch with. No help at all. Look at BBB and they have similar bad moves, $2500 dollars to move hardly nothing. Tried calling the moving company after speaking with them, and they were no help, said how did I know it wasn't 300 sq ft of stuff they moved.

SC Scott 1 Bedroom Home Read
May 02, 2025

hassle-free moving experience.

Usually I dread moving, but Metro Hop Relocation LLC completely changed the game! Their customer service was exceptional, answering all my questions patiently and thoroughly. The on-site crew went above and beyond. They also disassembled a tricky swing set and put it back together perfectly at the new house. They really cared about our belongings and made the whole experience stress-free.

CH Cheryl Miller 2 Bedroom Home Read
Feb 26, 2025

Very professional and caring.

I'm pleased with their exceptional service for a studio apartment. Although I couldn't move a full-size refrigerator and a massive dining table by myself, the movers passed through tight spaces safely. I could shift my hanging items straight to the multiple clothing bins.

RO Robert Smith Studio Move Read
Apr 12, 2025

Above and Beyond!!!

Moving is usually a stressful experience, but these guys made it a breeze. They were punctual, efficient, and careful with my belongings. They brought a toolkit with them and tightened up some loose screws on my furniture before moving it. That was above and beyond! They also had these special covers for my mattresses, which was a nice touch.

JA James Lawrence 2 Bedroom Home Read
Oct 02, 2025

DO NOT USE

Absolutely the worst moving experience I’ve ever had. I booked my move from Dillon, CO to Noblesville, IN through Metro Hop Relocation LLC, but the experience was a nightmare from start to finish. I was quoted $4,294.60, but my final bill ballooned to $6,623.86, even after we agreed on changes to the items being moved. No proper explanation or documentation was provided for the huge increase. The movers arrived in a truck labeled “Seven Hills,” which was confusing since the move was supposed to be handled by Best Moving Service. The lead mover even said he was there for a “Craigslist move,” despite the broker promising that the movers were bonded and insured. I was promised a phone call before arrival but only received a text message 30 minutes beforehand. My home and belongings were seriously damaged: The movers caused such severe damage to my walls that I can literally see through my staircase into the unfinished basement. My leather chair was ruined. None of the furniture was reassembled as promised, even though I paid for setup. When I reached out to the broker, Steven, he completely stopped responding after I made the initial payment. When I called the office, the representative I spoke to was rude and dismissive. I have photos documenting all the damage and have repeatedly asked for copies of the signed paperwork, as well as a call back from a supervisor. I’ve been ignored at every turn. This company was unprofessional, misleading, and careless with both my belongings and my home. I will be disputing the charges and pursuing further action if necessary. Save yourself the stress and look elsewhere for a reputable, transparent moving company.

KA Katie Morrissey Residential Move Read
See all 207 reviews

Licensing & Certifications

At My Good Movers, we believe peace of mind starts with verified credentials. Metro Hop Relocation LLC holds all required registrations to legally operate both local and interstate moves.

USDOT

3994573

MC number

1499529

State License

not provided

Hours & Responsiveness

Replied to 0% of negative reviews 0 of 8 reviews rated 1–2 stars got a reply
Replies to 0% of all reviews 0 of 10 reviews answered by the company

Office working hours

No working hours are available for this company.

Mon Monday N/A
Tue Tuesday N/A
Wed Wednesday N/A
Thu Thursday N/A
Fri Friday N/A
Sat Saturday N/A
Sun Sunday Today N/A

Reviews summary

Recommended based on user reviews

Write a Review
4.4/5
207 reviews
5-star
171
4-star
9
3-star
0
2-star
0
1-star
27
Average estimate cost $4,304.97 Free Estimate Cost
Shared review
MI
Michael Dunleavy
May 01, 2025

Honest, reliable, reputable company!

Time was of the essence as we raced from TX to NY; relocating with kids is never easy. I had to watch my kids and pack all at the same time. After that, I contacted Metro ... Read More

Move size: 2 Bedroom Home Service cost: $3320

Metro Hop Relocation LLC reviews

207 reviews

JA
James Lawrence
Apr 12, 2025

Above and Beyond!!!

Moving is usually a stressful experience, but these guys made it a breeze. They were punctual, efficient, and careful with my belongings. They brought a toolkit with them ... Read More

Move size: 2 Bedroom Home Service cost: $4249
HA
Harold Buckles
Mar 04, 2025

Capable Movers!

I couldn't be happier with my decision to hire Metro Hop Relocation LLC. The movers showed up on time, worked quickly and were nothing but sweet the entire time. I would ... Read More

Move size: 2 Bedroom Home Service cost: $3855
RO
Robert Smith
Feb 26, 2025

Very professional and caring.

I'm pleased with their exceptional service for a studio apartment. Although I couldn't move a full-size refrigerator and a massive dining table by myself, the movers pass ... Read More

Move size: Studio Move Service cost: $6350
JO
Joseph Beck
Feb 25, 2025

Simply the best.

I had to move a grand piano, which was an heirloom. The movers used a special dolly and had tools to disassemble the legs and pedals. They wrapped each part with soft clo ... Read More

Move size: 2 Bedroom Home Service cost: $4830
CL
Clyde Phillips
Feb 20, 2025

Sublime Experience!

They took apart my massive bed frame and put it back together faster than I could have Googled how to do it.

Move size: 3 Bedroom Home Service cost: $5200
CA
Casey Morris
Feb 18, 2025

Immensely satisfied

Jones and his colleagues helped me leave town. He assured everyone the move would go well and was open to questions. The prices were cheaper than those of larger companie ... Read More

Move size: 2 Bedroom Home Service cost: $3210
TI
Timothy Rogers
Feb 13, 2025

Amazing service!!!

I have a temperamental old washing machine, and they took extra precautions by stabilizing the drum before transport. The movers had a smart strategy for loading the truc ... Read More

Move size: 2 Bedroom Home Service cost: $4210
JA
James Losh
Feb 11, 2025

Loved them!

I needed extra care for my glass-top tables, artwork, and expensive electronics, and these movers exceeded my expectations. Before they started, they walked through my ho ... Read More

Move size: 1 Bedroom Home Service cost: $2875
WI
Will Westfall
Feb 06, 2025

Smoothest move ever!

James and Carl made my cross-country move effortless and straightforward. They handled my belongings with care and even helped me pack my fragile electronics into boxes. ... Read More

Move size: 2 Bedroom Home Service cost: $3779
DA
David Wilson
Feb 05, 2025

Brave Movers

For my massive relocation, I needed help packing because I had a lot of delicate items. Thanks to my prior relocation experience, I was able to network with a team of pro ... Read More

Move size: 2 Bedroom Home Service cost: $4934
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Metro Hop Relocation LLC – Licensed Movers in Florida

Metro Hop Relocation LLC is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.

As a verified mover listed on My Good Movers, Metro Hop Relocation LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.

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