Mayzlin Relocation LLC

Just because of William and his wonderful coworkers, my relocation was quick, painless, and uncomplicated. Making the change from OH to PA is much easier than I had thoug ... Read More Just because of William and his wonderful coworkers, my relocation was quick, painless, and uncomplicated. Making the change from OH to PA is much easier than I had thought. Robert enjoys what he does since he goes out of his way to pack everything safely and delicately.

Moving couldn't have been easier or more pleasant for me. They helped with packing and moved everything quickly; the crew was great. I will be raving about it to everyone ... Read More Moving couldn't have been easier or more pleasant for me. They helped with packing and moved everything quickly; the crew was great. I will be raving about it to everyone!

Steven moving crew executed our relocation to our 2-bedroom apartment in SD flawlessly. All 4 of them worked great as a team and didn’t mind following orders from us. T ... Read More Steven moving crew executed our relocation to our 2-bedroom apartment in SD flawlessly. All 4 of them worked great as a team and didn’t mind following orders from us. Thanks to their cooperation, it panned out really well!

Amazingly, Michael & Thomas completed the unloading process on the same day as the delivery. Their meticulous handling of the boxes and possessions was quite remarkable, ... Read More Amazingly, Michael & Thomas completed the unloading process on the same day as the delivery. Their meticulous handling of the boxes and possessions was quite remarkable, and to top it all off, no damage was found.

Do not use this company!!! Absolutely terrible experience. Stuff didn’t get delivered for WEEKS and then multiple broken and missing items. Please stay far far away. ... Read More Do not use this company!!! Absolutely terrible experience. Stuff didn’t get delivered for WEEKS and then multiple broken and missing items. Please stay far far away.

They finished the move quickly while maintaining politeness and support. I plan to use them again after I finish my pod. They were right on time; they finished in few hou ... Read More They finished the move quickly while maintaining politeness and support. I plan to use them again after I finish my pod. They were right on time; they finished in few hours.

Getting's my things from FL to NJ was the most difficult task but despite of the bad weather they arrived on time and loaded everything on one truck only. They also saved ... Read More Getting's my things from FL to NJ was the most difficult task but despite of the bad weather they arrived on time and loaded everything on one truck only. They also saved me a lot of money as well. I am really happy with their services.

I'll try to keep this as brief as possible, but the process after the sale was about as bad as one could imagine. Sales was great, explained Mayzlin's philosophy and how ... Read More I'll try to keep this as brief as possible, but the process after the sale was about as bad as one could imagine. Sales was great, explained Mayzlin's philosophy and how they are different, and the Sales guy (Mike) promised to be right there all along the way - even texted me his contact information and told me to let him know if I had any issues. Fast forward to move time... I was told that it would be between 2 and 7 business days for our belongings to go from Kentucky to Florida. Once our items were picked up, absolutely no communications or updates. Customer service number went to voicemail most of the time, and when someone did answer I was simply told they did not have an update. After a while they would scold me for calling, telling me that I had called two days earlier and told I would receive a call when an update was available (note: NO ONE EVER CALLED - not even to tell me when items would be delivered). I was even told that they legally had 30 days, so basically quit bugging them. If I thought Mayzlin was like every other moving company and would revert to legalities, I would not have picked them - they were supposed to be better. Mike (Sales), who claimed he would be there for any issues throughout the entire process, was nowhere to be found. Texted, called, left messages, called customer service and asked to have him call me, eventually asked for his supervisor - NOTHING. Never head from him again. Items were finally delivered on the 28th day, and the only time Mayzlin was responsive was when it came to collect payment, making it very clear they would not unload one item until payment was made in full. Keep in mind they never called to tell me when things were being delivered - I found out the truck was on its way during one of my inquiries. Driver called less than 24 hours before he was coming and told me to make full payment by 9:00 am the next morning or he would be unable to unload, and I would be charged a hold fee. Now for unload day! At 9:00 am random people started showing up at my door saying "I'm here!" They had no idea what was going on, and neither did I. After a few minutes of trying to figure out what was going on, we figured out that Mayzlin had placed a Craig's List advertisement for people to unload the truck. I hired experienced movers for a reason, and Mayzlin went and hired random local people, who had no moving experience, to unload all of our belongings! If I had wanted strangers with no experience to unload the truck, I could have handled this entire process on my own and saved a lot of money! I expected a professional moving company to hire professionals. When the truck was unloaded, the hired help (with no connection to Maylin) starting letting me know that the truck was loaded pretty bad - fragile items on the bottom, heavy items on top of light or fragile items, and seemed to be several things damaged. A dining room chair was crushed to the point that the two front legs were completely snapped off, a dresser top was completely cracked in half, and many boxes were completely smashed. The boxes were packed correctly - full, items bubble wrapped, etc. - but the items were handled incorrectly. Again, they hide behind the law on this one, stating their legal, limited liability, telling me to file a claim. Mayzlin will tell you that the late delivery (from 2-7 days to 4 weeks) was perfectly legal, broken items happen and their liability is limited, etc. They will tell you that my delivery window was actually 6-11 days because of my first available date (which is true). However, ZERO communication or updates, no returned calls, rude customer service, hiring people from Craig's list, etc., etc., etc. was unacceptable. I hired professional movers that claim to be different for a reason, and Mayzlin failed at every step of the way (except they did a good sales job). If you are going to claim to do moving different, have better customer service, own all your own trucks (both trucks used to load our belongings were rented), employee your own drivers and movers, and promise a delivery window during the sales cycle, then stand by those claims and BE DIFFERENT. Promises are easy to make, but evidently much harder to delivery on. One last comment - one employee actually had the nerve to tell me, "I know this is bad, but it could have been much worse."

We have finished packing and have moved out. This is just a brief email to inform you of that. In the beginning, everything was nice. We would like to commend your team a ... Read More We have finished packing and have moved out. This is just a brief email to inform you of that. In the beginning, everything was nice. We would like to commend your team at this level. They were punctual, polite, and worked tirelessly. Everything that this company has done thus far has made us very delighted.

Our experience with their movers was 10/10! Packing, delivery and unloading were all handled exceptionally by Mike and Raymond. They also charged us fairly. We couldn’t ... Read More Our experience with their movers was 10/10! Packing, delivery and unloading were all handled exceptionally by Mike and Raymond. They also charged us fairly. We couldn’t have asked for more!