Moving company in Charlotte, NC
The moving crew arrived behind schedule, and there was no clear explanation for the delay. We had planned the day around the original arrival time, so this caused several problems. Loading also moved at a slow pace once they arrived. The overall start was quite frustrating.
This company does not provide relocation services. These brokers are deliberately dishonest and misleading. They have unreliable carriers conduct the actual moving so they can escape being held accountable for anything that goes wrong with your interstate move. They told us that they would be on their way to our destination as soon as our items were picked up. This is, of course, not true. Please don't call them.
Unfortunately, the service did not meet my expectations. There were unexpected delays, and getting updates from customer support was difficult. I expected a much smoother experience.
I had never experienced something so horrible. To begin with, this is a broker rather than an actual moving business. They provide the idea that they have cars and drivers, even when they don't. While your contract is moved to a new company that quickly informs you that the new, higher charges do not align with the prior agreement, your furniture is held captive.
A few pieces of furniture were not handled with the level of care I expected. Some items were moved without proper wrapping, and the crew appeared to rush through the tighter areas of the house. This made me concerned about possible damage. More careful handling would have been better.
For a luxury move, I hired them—worth every penny. They used velvet covers on my upholstered seats, shoe racks for my heels, and custom closet bins. They moved my wine in temperature-controlled containers and protected my glass dining table with a hardwood crate.
I booked them with barely 3 days’ notice, expecting delays or high costs, but they delivered. The team was punctual, communicative, and came fully prepared. They didn’t make me feel bad for the rushed booking and still treated my stuff with the same care as if I’d scheduled weeks in advance. I cannot begin to thank them for it!
This review is for a long-distance move made between McKinney Texas and Copley Ohio. The move was to relocate my 85 year-old mother from TX to OH. The process began with a call with Jack W., our move coordinator. Jack was helpful during our initial call with him and two more calls while we were communicating about the items that would be part of the move. We then spoke to our QA representative, David O’Green, to finalize the items that would be picked up in Texas. We set our ‘first available move-in date” as the 22nd of June. The crew that picked up our items in Texas arrived on June 16th to load up the truck. The crew had 3 men and did a good job. Once the pick-up was completed in TX, myself, my wife, and my mother drove back to MD (where my wife and I live). While reading through the move information again, we saw that the 3-14 day delivery window didn’t start on July 16th, but rather it started on our stated “first available move-in date”, the 22nd of June. I was curious how the 3-14 day window was counted as I wanted to know what the 14th day was to set my and my mother’s expectations. I called the customer service number. The representative was very short with me in the conversation, as if I was wasting his time. He gave me an incorrect date (he stated a date 14 days beyond the date I was talking to him on). Over the next days, I called our move coordinator, David, twice and left messages with the nature of my call – simply “what was the 14th day?” I also sent an email on 6/25 asking for a reply to my question. I also emailed customer service on 7/2. I received a reply that didn’t answer my question, so I sent another email on 7/3. No reply. I emailed again on 7/7. Never got a reply. I left at least 2 voice mails with customer service, with no return calls. I also tried to contact our move coordinator, Jack W. I emailed him on 7/3 with no reply. On 7/8 I called his telephone line and he answered. He was not in the office, as he was dealing with a family member in the hospital. We spoke briefly and he said he’d contact me the following day. I sent him an email after talking to him, with a gentle reminder to reach out to me the following day. I never heard back from him. I emailed [email protected] about my question. No reply. I received an email from Customer Service on 7/9 with a copy of the invoice showing the remaining balance. The total was wrong. The payment I made when the crew picked up the load in McKinney on June 16th was not reflected. I replied to the email stating that the payment made at pickup was not reflected. Customer service replied that they would get with accounting and get back to me. They did, and the invoice was resent with a correct total due listed. Saturday, July 12th, the crew came to deliver my mom’s belongings. 26 days after the initial pickup and 20 days after the ‘first available move-in date”. The lead presented me the total due invoice. It has the same wrong total as the invoice that customer service had sent to me on 7/9. I explained to the lead and he contacted Mayzlin. After 20 minutes, we were all on the same page. The Ohio team unloaded and did a good job. In summary, Mayzlin employees, prior to my mom’s belongings being picked up in TX, were courteous, attentive, and seemed to care about our satisfaction. Once Mayzlin had all my mother’s possessions loaded into a truck, we were completely ignored. Since no one, and I mean no one, returned our calls or replied to emails (except for an automated reply from customer service), my wife and I were left in the dark with all my mother’s possessions in limbo. My 85 year-old mother was sickened with distraught that she’d never see her belongings again. Customer service at Mayzlin, as far as our move is concerned, did not exist once Mayzlin had our property. Moving across country is a stressful endeavor. Mayzlin, with their apparent disregard for any decent level of customer service, turned up the level of stress that we experienced.
The boxes were packed and arranged without much organization. Some labels were difficult to read, while others were missing completely. After delivery, we spent extra time figuring out which boxes belonged in each room. The packing process needed better attention to detail.
My move was delayed because the crew arrived without the proper equipment. What should have been a simple move turned into an all-day process. Very disappointing experience.
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Reviews summary
Recommended based on user reviews
A few pieces of furniture were not handled with the level of care I expected. Some items were moved without proper wrapping, and the crew appeared to rush through the tig ... Read More
953 reviews
I was impressed that one of the movers went out of his way to suggest better ways to place things in the storage room. Even though it was not his responsibility, he rec ... Read More
My cross-country move went smoothly thanks to Mayzlin Relocation LLC; they kept me updated on the location of my belongings and ensured everything arrived on time. I'm ve ... Read More
This review is for a long-distance move made between McKinney Texas and Copley Ohio. The move was to relocate my 85 year-old mother from TX to OH. The process began with ... Read More
This was a last-minute move due to a lease falling through. They managed to schedule me within 48 hours, packed everything from scratch, and even found overnight storage ... Read More
Their services are outstanding! I needed a last-minute move due to water damage at my apartment. They fit me in the same week, arrived early, and packed everything in und ... Read More
For a luxury move, I hired them—worth every penny. They used velvet covers on my upholstered seats, shoe racks for my heels, and custom closet bins. They moved my wine ... Read More
The group worked really well together! They kept everything spotless while moving us into our new apartment faster than expected. Totally overjoyed!
We had to move on short notice after a lease cancellation. We expected at least some delays, but they responded quickly and booked us for the very next morning. The mover ... Read More
I booked them with barely 3 days’ notice, expecting delays or high costs, but they delivered. The team was punctual, communicative, and came fully prepared. They didn� ... Read More
We needed overnight storage due to a delayed closing date, and they arranged it without any hassle. They packed everything securely, loaded the truck, and stored it overn ... Read More
Mayzlin Relocation LLC is a fully licensed and insured moving company with a strong presence across North Carolina, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Mayzlin Relocation LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Mayzlin Relocation LLC. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Mayzlin Relocation LLC holds all required registrations to legally operate both local and interstate moves.
Families and businesses across North Carolina trust Mayzlin Relocation LLC for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Mayzlin Relocation LLC is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Mayzlin Relocation LLC offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Mayzlin Relocation LLC calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Mayzlin Relocation LLC directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Mayzlin Relocation LLC, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in North Carolina, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in North Carolina to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
