nightmare
If I had the option for zero stars I would. Absolutely terrible company! They were contracted for our military move to deliver our things to Rhode Island. Our items were stored in their warehouse in CT for three weeks until they could deliver (which we knew about ahead of time). In those three weeks, our couch and side rails to our bed went missing making our bed frame unusable. Upon delivery of our goods, we noted these were missing and movers contacted warehouse. It has now been almost two months since our delivery and even though we have contacted Kevin our contact at the company MULTIPLE times, he has refused to return our calls regarding our missing items. Company is also not setting up a date to pick up boxes after multiple requests. Base quality assurance has also gotten involved and no return phone calls from Kevin to them either. Movers showed up in a rented U-Haul and unprofessional attire with our items improperly arrange so items were broken. Many of our items were damaged as plastic wrapping and moving blankets had already been removed prior to loading. Deep gouges, large scratches, and rushed at the end of the day to fill out paperwork. Avoid this company at all costs!
