Aweful!
NEVER NEVER HIRE IVL as a moving company. At every phase, representatives lied to me. And, worst of all, they served as a broker rather than a mover and assigned my job t
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NEVER NEVER HIRE IVL as a moving company. At every phase, representatives lied to me. And, worst of all, they served as a broker rather than a mover and assigned my job to a much lower rated moving company, American Knights Moving and Storage. Goods were stored by American Knights in Texas for over two months,. This is after I was promised that my goods would be moved to my new location (Delaware) by IVL and stored at an IVL facility in Delaware, providing prompt delivery once I’d moved. It occurred despite being told that IVL did not use subcontractors and was told, “Absolutely not. Only International Van Lines personnel will pack and deliver your materials.” If I’d wanted to hire the inferior moving company I was assigned to, it could have cost less. But I didn’t choose an inferior company (or so I thought). And it was inferior: One bookcase was broken beyond repair, as were numerous glass items. A valuable poster was folded in quarters rather than properly rolled or packed flat. One box was lost altogether. American Knights packers insisted on emptying all dressers. They also repacked many items that I had packed in certain baskets or containers, making it ridiculously time-consuming to get everything organized again. Delivery was by yet another company: Speedy Movers. These unpackers could not read instructions written on every box, nor follow oral directions for placement of the boxes. NEVER TRUST ANYTHING IVL SAYS and NEVER HIRE the company.
Move size: 2 Bedroom Home
Service cost:
$5520
