Horrible customer service
Was giving an estimate for 3100$ like always I had more stuff than I thought ..so I called with new info about number of boxes etc ..was giving a new price of 6000$ thought it was a little high because I only added on 25 boxes but I agreed ..when I looked closely to the estimate it was for 140 boxes ..I only have 65 boxes ..so I thought when movers came it would be a little cheaper ..but to my surprise the movers said I didn’t pay for enough space..so I needed to pay more for a total of close to 10000$ …I have 75 less boxes than they estimated for ..either the person giving estimate doesn’t know how to do their job or the movers don’t …if I could give them 0 stars I would …oh & it was a Sunday so the 5 different phone numbers I had ..no one answered even tho I was giving the customer service number on Saturday night & told to call on the day of my move which was the next day ..on a Sunday ..no one to talk to ..I told the movers to leave ..I know I will lose half of my deposit but after them scamming me with a decent price then going up to 10000 with less things to move than what was estimated..I figured I better stop now ..If they are that bad, I given estimates what in the world are they gonna do with my furniture.. I decided to rent a truck do it for myself for a whole lot less even after losing the money for the deposit is still cheaper than the 10,000