Howard’s Van Lines
If I could give a company negative stars I would. My quote started at $3100 and then went up to $5200 because I added quite a few large items, which I completely understood. To better quote me they asked for a photo of the items, which I sent and they quoted based off those photos. Come to pick up time, NOTHING was explained in terms of how much additional money it would be for the extra space. Keep in mind, nothing additional, inventory wise, was added from the previous photos. My father was at the pick up location while I was at the drop off. They didn’t collect the 50% of the remainder from my father, which they were adamant about prior to the move, and just said they’d wait to fulfill payment with me at the destination. THEY KNEW EXACTLY WHAT THEY WERE DOING. I had told my dad to not accept anything over the quote of $5200. They didn’t discuss with my father, which made him believe nothing had changed. They got to the destination and our quote DOUBLED. Keep in mind. NOTHING changed from the photo evidence of what was being taken and those photos were what it was quoted by. I spoke with my father and my husband and they wouldn’t leave until we paid, rightfully so with any company. So obviously we agreed to pay to get them out of our hair. Their payment system is DISGUSTING. They don’t accept any form of normal payment. Zelle or wire only, which my bank would not allow over the phone. It took over 2 hours to get my bank to agree to release even some of the funds and for the majority of the rest we ended up having to Venmo from several phones, Zelle from several phones and then still owe some on top, because of the Zelle and Venmo limits per day. For such a “high quality company” they have access to ZERO technology. DO NOT ALLOW THIS COMPANY TO SCAM YOU. We are a military family and it is extremely disappointing for a company to pride themselves on being military owned when they are robbing people blind. Our quote went from $5200 to $9200 because of an additional 300 cubic feet, which we were originally quoted at 600 cubic feet. Make that doubling make sense to me. $9200 for a move from NC to SC that took a TOTAL of 7 hours to complete and wasn’t even a full two bedrooms of items + Some shop tools. The most disgusting company to ever exist and I will be shouting from the rooftops to NEVER use this company till the end of my days. This move was supposed to help save my husband and I some money on items for our new house that was gifted by my parents. We ended up spending more on this scumbag company then it would've been to buy the items brand new.
