Moving company in Palm Coast, FL
Gulf Stream Van Lines is top-notch; they are the finest for relocating fragile and delicate items, especially when experiencing an off-city shift. They made my work easier and less stressful. I wholeheartedly recommend these boys.
My first experience with Gulf Stream Van Lines has been spectacular. The team, led by Manager Adam, was impeccable in every way. The workers took excellent care when wrapping our furniture, loading and unloading the truck, and cautiously placing our possessions in their new homes. The crew displayed excellent teamwork.
Gulf Stream Van Lines has my heart; how they handled my tough relocation and made it a breeze left me in awe. I didn't lift a finger throughout the process. The whole thing was done and dusted within a short period of time. Extremely professional gentlemen.
In the past year, we've used Gulf Stream Van Lines 2 times. They moved us from old home, put our things in storage while the house was being built, and today they brought us back to MN. They were quick, polite, and on time every time
My husband and I are moving to Arizona. Well we’re doing it now. Not only did they completely misconstrue their quote, but they left inventory out to make it seem like they beat their competitors and we put our down payment down. We just tried to do our inventory review and the man, Jordan who was on the phone with us intentionally spoke over us, then proceeded to try and gaslight us into thinking that we were wrong. My husband pulled up the receipts to try and verify and Jordan kept essentially calling him a liar. He then hung up the phone on my husband after not letting him explain anything. We called back and he started calling us names and when we asked to speak to customer service he continued to berate us. We call customer service same thing different person. We’re expecting a call in the morning from her supervisor to try and absolve some issues but we’re no longer going to be working with them. Sucks we left our deposit. It seems like all they’re trying to do is get more money from people then get them to cancel.
We employed a different delivery service last year, and the difference in professionalism is like night and day. However, Jack distinguished out since he has a great personality and is a good speaker.
I contacted this business at the last minute, hoping they could squeeze me in for a move. They were very responsive and accommodating, and they sent over Wayne and Robert to handle my stuff. They were very careful and respectful, making sure they didn’t damage any of our new crib’s walls or our furniture. They wrapped everything securely and moved it with ease.
I was impressed by the efficacy and meticulousness of these movers. Joseph and his squad were trained and competent; they brought in their upbeat energy during our relocation and made things smooth and quick.
This company will tell you it’s one price and then they’ll call back and quote you and it’s thousands of dollars more then they are not the ones to pick up your items. They transfer you over to Relo Van lines which comes to pick up your items and then Presise delivers them, and guess what I have still not received all of my items. No one will pick up the phone and talk to you. The gentleman that delivered. My items told me that three or four my boxes were sitting at a ladies house in Iowa and I have a box of hers, but I have no idea how to get in touch with her. One item was broke and he told me the wood glue it back together. I’ve tried to reach out on numerous occasions no one will pick up the phone. No one will answer emails there’s no way to file a claim you cannot do anything you are just burned do not use Gulf stream or Rolo or Presise. You will be very sorry we don’t even have our silverware delivered. It took over a month to even get our things delivered. We have lost very precious items. Go with the moving company if you’re going to do it and pay for a reputable one, not these people!!!
I am writing this review to warn others about my experience with Gary Thomas at Gulf Stream Van Lines. What happened to us felt deceptive from the very beginning, and it resulted in thousands of dollars lost, weeks of delays, and significant stress for our family. Our daughter was moving from Utah to Missouri, and after our truck was totaled, we needed help transporting her already packed belongings. On January 16, 2024, I received an unsolicited text from Gary Thomas, who said he could offer a low cost solution because he supposedly had a driver less than 50 miles away who was returning to Missouri empty. I told him we already had a moving container scheduled to arrive the next day, and the total cost with delivery was $3,500. He insisted he could save us money, and he also promised to provide movers who would load everything, unload it in Missouri, and even set up her home. Based on those assurances, we agreed to move forward. He provided a written estimate of $3,515, and we paid a $1,750 deposit. We were told the truck and movers would arrive on January 17th or 18th, and delivery would be on January 21st or 22nd. None of that happened. No one showed up on the promised dates. Instead, on January 21st, a completely different company — American Home Movers — arrived. We had never hired them, never spoken to them, and never agreed to work with them. This is when we learned that there was never a driver going back to Missouri empty, and that Gary Thomas had simply passed our job to another moving company like any other lead. The situation only got worse from there. American Home Movers required my husband to sign paperwork with the price left blank, then later claimed our daughter’s belongings took up far more space than they actually did. Her items were not stacked to the roof and were spread out, yet we were told they occupied excessive volume. The final price ballooned to $10,654.75, with immediate payment demands and cash requirements upon delivery. Her belongings were then taken to Las Vegas, where they sat for 21 days before being moved again. Items were mixed with other customers’ belongings, several things were missing, and some boxes had mice inside. The claim link we were given didn’t work, and no one attempted to recover the missing items. None of this matched what Gary Thomas promised. None of it matched the agreement we agreed on. And none of it resembled the “empty truck going to Missouri” story he used to secure our deposit. I am sharing this so others can avoid the same experience. What we were told and what actually happened were two completely different things, and it cost us greatly in time, money, and peace of mind.
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Reviews summary
Recommended based on user reviews
Thanks to Stephen for coordinating the move and to everyone who helped us during the process, we were able to successfully use this company's services twice to relocate ... Read More
43 reviews
My shift was from the hostel to my boyfriend's apartment. I wasn't taking many items with me but the basic ones, but I was still concerned that these movers could cover s ... Read More
I'm glad to say that thanks in large part to the straightforward online booking procedure, the kind, patient support staff, and the diligent, on-time movers, everything w ... Read More
Gulf Stream Van Lines kindness, patience, and compassion have made my time spent dealing with the firm a pleasure, and I cannot thank you enough for making what might hav ... Read More
We employed a different delivery service last year, and the difference in professionalism is like night and day. However, Jack distinguished out since he has a great pers ... Read More
Two movers were sent after I contacted Gulf Stream Van Lines. They were prompt, proficient, and well-mannered. They wrapped up all the glassware and carried the donated i ... Read More
The employees went above and above in terms of customer service by always keeping me updated and responding quickly to my questions.
My first experience with Gulf Stream Van Lines has been spectacular. The team, led by Manager Adam, was impeccable in every way. The workers took excellent care when wrap ... Read More
Gulf Stream Van Lines has my heart; how they handled my tough relocation and made it a breeze left me in awe. I didn't lift a finger throughout the process. The whole thi ... Read More
I had to move my entire office, including all of our furniture, equipment, and supplies. It was a massive undertaking, but Gulf Stream Van Line's movers handled everythin ... Read More
This company will tell you it’s one price and then they’ll call back and quote you and it’s thousands of dollars more then they are not the ones to pick up your ite ... Read More
Gulf Stream Van Lines is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Gulf Stream Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
