Absolutely reliable!!
I had no issues with the movers at all. The entire crew was kind and accommodating. They arrived promptly and began working immediately. I highly recommend them; I will be using them again.
Moving company in Coral Springs, FL
I had no issues with the movers at all. The entire crew was kind and accommodating. They arrived promptly and began working immediately. I highly recommend them; I will be using them again.
Guaranteed Van Lines fulfilled their commitment while maintaining focus. Without any problems, they managed to load and secure my entire flat instantly. I will use their services again because of their efficient work and kind staff.
Avoid at all cost. The sales person will do anything to give you a low ball quote and increase the cost later. Initially I quoted for 10 boxes and wanted to quote again for 20 boxes. I was lied to that number of boxes won't make a difference to the price but until 4 days before the pickup date in the quality assurance call, they told me that's not the case and I need to pay more. You can only cancel 5 days before the pickup date which is before the quality assurance call so everything is designed to scam you with a bait and switch tactic. All reviews are from this year and all the 5 star reviews are fake with no pictures which suggests this is a new company created this year to scam people.
I'm really impressed! The movers were careful, quick, and the communication was great. Stress-free moving!
These movers handled my belongings with such kindness. They were cautious not to bump anything and handled my house as if it were theirs.
When I moved lately, I enlisted Kevin and his team for assistance. I have nothing but praise for how carefully they treated my belongings and how they listened to my placement preferences.
I spoke with Dylan initially and was assured and reassured that there would be NO additional charges than what he charged us unless there was more to our shipment than what I had told him. I asked repeatedly about additional costs and charges from the shipper and was again, reasssured. Everyone I spoke with was so friendly and helpful and reassuring. We were shipping a washer and dryer, a small cabinet and 14 book boxes from Western Colorado to Houston, TX. I paid a third down and when the shippers got here they had to pickup the boxes from our home and the washer/dryer from storage. They charged me 70% of the remaining balance before they went to storage. They also had me sign their paperwork altho' it was still blank. He said he was going to fill in the rest once he saw if any additional costs would be incurred (adjustment in size). NO mention until we got out to storage that crates would have to be built for the boxes, the cabinet and the W/D BUT he was cutting us a deal (at a 50% reduced rate) of $700. He also told us that the furniture was being loaded onto a semi (after they picked up other shipments in Yuma, AZ, Las Vegas and somewhere in CA) then shipped to Houston. I didn't have the additional $700 so I told the shippers to leave our stuff (denying their service.) They were quite happy about that and left. They left and never gave me my copy of the signed blank paperwork that was going to be completed at storage. I called Guaranteed Van Lines first thing this morning (Monday) as they were closed yesterday and all they could say was I should've read the contract. And whatever "guarantee" Dylan gave me about a 100% refund right up to the move was incorrect. So I am out $1400 that I had to scramble to get in the first place. What's funny is another moving company called me with quotes and warned me about Guaranteed being a broker and not a shipper and that additional charges from the shipper would not be surprising. This was the straw that broke the camel's back. The week had been horrible to begin with (losing my sister-in-law then having to put our furbaby to sleep) and this just topped it off. I found myself breaking down in tears on the phone to Guaranteed this morning and had to end the call. I am beyond frustrated.
My move to my condo was a breeze. The movers took the job seriously and didn’t engage in idle conversation or anything that could possibly delay the move. It was finished within the expected timeline and I received my things safely too. I thank them sincerely!
I will recommend them enthusiastically. The culture at Guaranteed Van Lines was iconic. The movers arrived on time and were efficient and friendly as they wrapped and moved each piece of depression glass individually.
Raised the price when they arrived even after taking inventory day before. Took forever to get my stuff and when I finally got it, I was missing boxes. I do NOT recommend. They use we relocate you as a third party and the worst company ever!!! Never answered the phone.
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Office working hours
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Reviews summary
Recommended based on user reviews
I had an excellent experience overall, particularly with Mark and Jeffrey handling of my acrylic beauty boxes.
110 reviews
When I moved lately, I enlisted Kevin and his team for assistance. I have nothing but praise for how carefully they treated my belongings and how they listened to my pla ... Read More
The team took care of small things, like using special straps to secure fridge doors. My groceries survived the move without any spills. Thumbs up!
Thanks to them, moving into my flat went well. It was great that they didn't take unnecessary breaks during the work. It was great to work with them.
Of all my moving experiences, this one was the finest and the most secure. Faced no damages or scratches on any belongings.
I was nervous about my delicate glassware, but the movers packed them really well in special boxes. Not a single glass got broken!
We required storage for a short duration. Guaranteed Van Lines offered a cost-effective solution. I trusted them with everything.
Nice and careful movers. They made sure my furniture was safe, and they treated my stuff like it was theirs. Moving was smooth.
I'm really impressed! The movers were careful, quick, and the communication was great. Stress-free moving!
On time delivery and careful placement of the furniture were both hallmarks of our experience. Everyone I know that is relocating will get my highest recommendation for G ... Read More
I had no issues with the movers at all. The entire crew was kind and accommodating. They arrived promptly and began working immediately. I highly recommend them; I will b ... Read More
Guaranteed Van Lines is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Guaranteed Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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