Great American Moving System

All of our requests, my questions, and regular communications were dealt with promptly and professionally. What impressed me most, were the guys on the ground. Nothing wa ... Read More All of our requests, my questions, and regular communications were dealt with promptly and professionally. What impressed me most, were the guys on the ground. Nothing was too much trouble and their attitude was brilliant. The following day they were finished, allowing us to rebuild our new office. If you want a smooth, hassle-free, good value must hire Great American Moving.

I only blame Great American moving system 50% (hence the two star review), I will say that this is not a company I would recommend using. First of all, I did not realize ... Read More I only blame Great American moving system 50% (hence the two star review), I will say that this is not a company I would recommend using. First of all, I did not realize they were a middleman and I was basically paying them a fee to find somebody for me. Secondly, they sent me a bunch of thieves that ripped me off and demanded I pay more because Great American didn’t estimate high enough, all while telling me what a great deal I was getting. They showed up with no tools and no lift straps and only two guys after I told Great American moving system exactly how heavy my furniture was, exactly how heavy the weight equipment was, etc. Then to top it off, the thieving company they sent didn’t even finish moving everything out. I had to scramble the next day to try to find people to help me as I was closing on my house. if this is the type of people they associate with, you’re better off finding somebody off of the street. Your odds would be about the same. UPDATE 9/9/22: I had called the company on the day I originally posted this review, and explained to them everything that had happened. I was told that a manager would call me back and I have never heard from anyone. This company should be ashamed of itself for hiring these people. I now consider them thieves, as well.

The guys went right to work unloading the items. At the new home, we had a problem with a narrow stair. The team used their equipment to delicately hoist some of the heav ... Read More The guys went right to work unloading the items. At the new home, we had a problem with a narrow stair. The team used their equipment to delicately hoist some of the heavier furniture through a window on the second story. Everything went smoothly. I will refer anyone I know who will be moving.

I called Great American Moving System to help pack everything up in the house to move to my new home. These guys did everything. They assisted me move everything; I didn' ... Read More I called Great American Moving System to help pack everything up in the house to move to my new home. These guys did everything. They assisted me move everything; I didn't lift a finger. All my items were good when they were delivered within the given time.

Called for a quote and spoke with Steven who was rude and tells me the price will be $6000 and that he doesn't think I can afford it and hung up on me. ... Read More Called for a quote and spoke with Steven who was rude and tells me the price will be $6000 and that he doesn't think I can afford it and hung up on me.

They have great reviews. No question. But why did you subcontract with Instamovers for my move? They have horrendous reviews. Why associate yourself with such a sleaz ... Read More They have great reviews. No question. But why did you subcontract with Instamovers for my move? They have horrendous reviews. Why associate yourself with such a sleazy business?

The movers from this company handled every aspect of my recent relocation. I was skeptical because this was my first time using this company; however, their movers exceed ... Read More The movers from this company handled every aspect of my recent relocation. I was skeptical because this was my first time using this company; however, their movers exceeded my expectations. I was most worried about my PCs and gaming gear, yet they arrived pristine. I thank them for their service!

I had been trying to find a reputable moving company and I found this one. We discussed pricing and dates for the move. I told the woman how skeptical I was as there are ... Read More I had been trying to find a reputable moving company and I found this one. We discussed pricing and dates for the move. I told the woman how skeptical I was as there are a lot of scams out there. She explained things and was earning my trust. After discussing what to do with my boyfriend she called back and I told her I thought I might just have to go with the cargo van I had reserved. She then proceeds to tell me that those vans are only for local and I wouldn't be able to take one out of state. I got upset and told her I knew that wasn't true as I had already reserved the pickup and drop off for this van. I tried to tell her that lying to convince me I needed to pay a deposit and reserve her service was just going to make people not trust them and that is when she said she was putting me on the do not call list and hung up. Even if I call the 800 number for great American moving I get a message saying you have been put on the do not call list. So even if I talked my boyfriend into using them I couldn't reach them if I wanted to.

These movers handled my possessions like they were their own. Looking at their skills, I didn’t worry about the fragile wine glasses or my grandmother's antique armoire ... Read More These movers handled my possessions like they were their own. Looking at their skills, I didn’t worry about the fragile wine glasses or my grandmother's antique armoire getting to my new house undamaged.

Contrary to our request for a 26 foot truck, which the company assured us would hold our belongings and was all our storage facility at our final destination could accomm ... Read More Contrary to our request for a 26 foot truck, which the company assured us would hold our belongings and was all our storage facility at our final destination could accommodate, they sent a 52' semi. That made us scramble at our final destination to find another storage facility that could accomodate a semi, causing us to lose the $200.00 we had paid to rent the storage unit. As it turned out, the quantity of belongings we had would not have all fit in a 26' and fortunately we were able to secure an alternative storage facility that would accommodate the semi. The workers assigned to our move, however, were friendly, courteous, jovial and hard-working. Had it not been for the above mentioned aggravation and some irreparable damage, this would have been a 5 star review.