Oct 20, 2023
Superb in every respect
The folks helping us relocate from NV to WV was a lot of work, but it was worth it. I also packed away all of my paintings and sculptures. The correctness and care with which the dishes and china were handled made me very delighted, as my wife places a high value on them. Amazingly, everything made it to WV without a scratch.
Jul 20, 2025
So unprofessional
Coastal Moving Services provided an utterly disappointing and unprofessional experience. Quoted $2,200 for a move, including extra furniture, we paid a $1,400 deposit. The pickup truck arrived 3.5 hours late, marked “Golden Glove Movers,” and we were shocked with a $3,500 bill despite no significant additional items. Delivery, promised for Saturday, was repeatedly delayed with poor communication, finally arriving Thursday with only one mover, forcing me to help unload. We found a roach in our belongings and damaged boxes. Customer service was unresponsive; after weeks of chasing, they offered a measly $5.40 for our troubles. Miscommunications, broken promises, and unprofessional conduct made this a nightmare. I strongly advise against using this company and will continue sharing my experience until they make this right. Save yourself the stress—choose a reliable mover!
Mar 27, 2024
Comfortable service!
We had a fantastic time. Jeffrey and his crew were not only courteous, but they also worked promptly and were very careful with our belongings. The total cost was the same as the initial ones.
Apr 16, 2026
Everything went smoothly
I had some delays on my end, but the team adjusted without making it an issue. They stayed professional and kept working without complaining. Overall, I am satisfied with how things turned out.
Jan 05, 2024
GOOD experience
My relocation coordinator told me he would handle everything because I had two kids to look after. As promised, his team did a great job handling the loading and packing themselves. They even used bubble wrap to protect my breakables. Furthermore, the cribs for my infants were simple for them to disassemble and package into specially designed boxes.
Mar 08, 2026
Would not Recommend
If you decide to use this company, I highly recommend you ask for a walk through quote and not one over the phone based on the items you go over/describe to Mike. Otherwise, you will most likely receive an updated quote at a higher rate the day of pick up. The company is not really attentive once the deposit is made and any missed/damage items will be a challenge getting replaced. My experience with this company was absolutely awful, and I would not recommend
Sep 23, 2026
Well organized!
We did have a washing machine and a couple of other big items that we were not able to pick up. The crew was familiar with the heavier items and transported all the items to the new house safely. They took care to not scratch the floors.
Jun 16, 2026
They did a good job especially in moving the heavy furniture.
Leaving a third floor apartment was not going to be easy. Some boxes were harder to move than anticipated, but the crew remained patient and diligent with no grievances. They did a good job especially in moving the heavy furniture.
Apr 16, 2024
Consummate professionals
I was impressed by how gently they handled our plants. They made sure they wouldn't get damaged during the move, and our plants are thriving!
Aug 20, 2026
Everything was handled with great care.
From the moment Truck #201 rolled up to the ramp, to the moment the crew placed the last box in our master bedroom, everything was efficient, no stress and honest.