Bad Experience
These people gave my stuff to someone else. The insurance company will not pay. This company is highly incompetent.
Moving company in Fort Lauderdale, FL
These people gave my stuff to someone else. The insurance company will not pay. This company is highly incompetent.
I booked this company for an out-to-state move. They then handed it off to a scam trucking company that overcharged and had the absolute worst customer service. The driver gave less than 24 hours' notice to delivery and YELLED at me over the phone stating that if I could not accept the goods at the exact time, he would just keep them. Elite is dishonest and does not stand by their bids or their word. Run the other way!
I chose this company because their initial quote seemed affordable, but what a mistake that was. By the end of the move, I was hit with all kinds of hidden charges. They charged extra for stairs, tape, and even for using blankets to protect furniture, which I thought was standard. None of these fees were mentioned during the initial quote, and my final bill was nearly double. They knew I had no choice but to pay, and the whole thing felt like a scam.
When my wife and I were preparing to move into our new home, I knew who to contact because of my prior experience working with Elite Van Lines on commercial projects for my company. We had a great experience working with them, and they made things easy.
Mistake to use these guys. Doubled the price once the movers had loaded my stuff so I didn't have a choice. Then terrible communication They don't even do the job themselves they farm it out to another company and you have to hope these guys are good. But nope they are so bad. All my boxes came warped and had obviously not been looked after well. So far nothing is broken but I'll update. If I was you I would look else where for your move.
Dan and Russell arrived a few minutes early and were very professional and courteous. They took care of our job very efficiently and with no problems. I would recommend Elite Van Lines to anyone.
This company will talk a good talk, but will not take accountability for damaged items or missing items. And do not rely on their insurance to cover the missing items and damaged, because they will dodge you like you are a bill collector. I filled an insurance claim in March of 2024 and they swear the would call me back everytime I called.... still I wait...I called so many times and they literally ignored my calls for months to avoid paying me. Avoid this company at all cost! And if you speak with Tony, Shelia, or Kristie, hang up! They are no help at all.
They were a day late picking up property. They contracted to move my client's household items from Sun City, AZ to Missouri in 10 days. 14 days later and not a word from them. My Client (I listed his home for sale) took two weeks off from work to move and get settled, now he will have to take more time off without pay from his new job. Customer service did not return emails or voicemails from either of us. Terrible service. Do not use them. Cost is approximate.
I have never hired a professional mover before and to be honest I was pretty nervous about it. Russell, the team lead for the job was pleasant, easy going and very professional and very knowledgeable about what needed to be done. His assistants were quick, friendly and obliging. I am extremely impressed with the whole experience. Thank you.
We had some big and weirdly shaped items, but the movers handled them like pros. They were really creative in moving things around. Their problem-solving skills were impressive.
At My Good Movers, we believe peace of mind starts with verified credentials. Elite Van Lines holds all required registrations to legally operate both local and interstate moves.
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Reviews summary
Recommended based on user reviews
Bunch of broken and missing items on arrival. Was told I'd get a refund for those. It's been 6 months and they still haven't sent the refund. My price doubled from my ... Read More
79 reviews
When my wife and I were preparing to move into our new home, I knew who to contact because of my prior experience working with Elite Van Lines on commercial projects for ... Read More
I don't know how to begin thanking the Elite Van Lines movers who went above and above to assist me with my move. Moving from a house to an apartment is a major life chan ... Read More
They were a day late picking up property. They contracted to move my client's household items from Sun City, AZ to Missouri in 10 days. 14 days later and not a word fr ... Read More
I hired them to move me from Springdale,Ar to Parrish, Fl. I had boxes and a few pieces of furniture. An estimate at $3388.00 ended up costing me over $11,000 as they se ... Read More
Never showed and couldn’t get ahold of someone. We requested for a Friday pick up got told it’s a 2 day window was never discussed nor in our original paperwork. Day ... Read More
Elite van lines is just a broker who contracts sub standard movers like Green Pelican movers that re-rote an outrageous quote to supersede the previously agreed deal with ... Read More
We are sorry to hear you are unhappy with your move. An estimate was provided by Elite Van Lines, upon pickup additional services were required to complete the move. For any damages a claim would need to be filed for reimbursement or repair. If you need any assistance please contact our office.
Mistake to use these guys. Doubled the price once the movers had loaded my stuff so I didn't have a choice. Then terrible communication They don't even do the job t ... Read More
These people gave my stuff to someone else. The insurance company will not pay. This company is highly incompetent.
I booked this company for an out-to-state move. They then handed it off to a scam trucking company that overcharged and had the absolute worst customer service. The drive ... Read More
We had some big and weirdly shaped items, but the movers handled them like pros. They were really creative in moving things around. Their problem-solving skills were impr ... Read More
Elite Van Lines is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Elite Van Lines actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from interstate movers or call our support team anytime.