Feb 13, 2025
I have never hired a professional mover
I have never hired a professional mover before and to be honest I was pretty nervous about it. Russell, the team lead for the job was pleasant, easy going and very professional and very knowledgeable about what needed to be done. His assistants were quick, friendly and obliging. I am extremely impressed with the whole experience. Thank you.
Mar 02, 2025
Highly recommended for your relocation
Highly recommended for your relocation, very affordable, everything went smoothly. Dan was my coordinator, he was very professional, every polite and kind and he helped me through the moving process which made me feel so comfortable. Elite Van Lines is the way to go, definitely will use again in the future.
Feb 08, 2025
BAD PEOPLE!
I was told one price. The price changed THEN I had to wait an extra 3 months to get my items. After calling consistently, I was told my items were going to be dropped off WITHOUT having to pay the drop off fee. That was a lie. AFTER paying the drop off fee I was told I'd get a refund for it. My number got blocked after I reached out to provide them the info. STAY AWAY!
Feb 12, 2024
Loved Elite Van Lines!
Loved Elite Van Lines! The movers stayed in close communication, worked quickly, and had great attitudes. Would definitely use them again!
Apr 25, 2025
Worst !!!
I chose this company because their initial quote seemed affordable, but what a mistake that was. By the end of the move, I was hit with all kinds of hidden charges. They charged extra for stairs, tape, and even for using blankets to protect furniture, which I thought was standard. None of these fees were mentioned during the initial quote, and my final bill was nearly double. They knew I had no choice but to pay, and the whole thing felt like a scam.
Mar 08, 2025
Poor estimate and poor communication
Bunch of broken and missing items on arrival. Was told I'd get a refund for those. It's been 6 months and they still haven't sent the refund. My price doubled from my quote. I ultimately had to leave stuff behind and throw a ton of things away. I gave exact dimensions for everything I was packing PLUS 10 additional big boxes just in case (which I didn't need). Didn't matter. Driver showed up, loaded all my stuff, and then AFTER he had everything I own loaded, said it took up more space than he thought so I owe him more (which is illegal btw). He made me unload furniture from his truck myself to try to reduce the price to closer to what I was quoted. It was all super shady and I was threatened multiple times ("Well I have all your stuff now, so you can either pay me what I'm telling you orrrr...") I called Kristie at customer service and she said "well that sucks. You should just pay him. Nothing I can do" Customer service is awful and un-responsive. Kristie seems nice but she'll gouge you, lead you on, and then leave you out in the cold. Good luck. 2/10 experience. Most of my stuff did actually show up and wasn't stolen, so that's a win. But it was for twice as much cost, headache, twice as much stuff broken, twice as long, everything... This experience was awful. Both on pickup and delivery. Scummy company
Feb 09, 2025
They took care of our job very efficiently
Dan and Russell arrived a few minutes early and were very professional and courteous. They took care of our job very efficiently and with no problems. I would recommend Elite Van Lines to anyone.
Feb 19, 2024
Experienced movers!
Your assistance with my brother's relocation this week is tremendously appreciated. I simply wanted to express my gratitude. Possessing such self-assurance has always eluded me. The personnel was incredibly efficient, kind, and knowledgeable.
Mar 06, 2025
Recently I moved from NY to Florida
Recently I moved from NY to Florida . Elite Van Lines team were on time and all work was done in the time estimated . Very professional and friendly. I found them randomly online at last minute but they made everything happen according to my time slots. Thank you for making my first experience of moving hassle free.
Feb 23, 2024
Thumbs up!
They are the most effective movers I've ever used. They easily managed the delivery, communicated effectively, and arrived on schedule. Everything went smoothly on the day of my move. Thanks guys!
