Mar 02, 2025
Bloody basters
It's been a few months since my cross country move with this company. Have a page of issues but most important one is the false quotes they give. Started at $4000 and ended at over$13,000. I counted boxes, measured furniture and went over all I was moving for an hour with Erik. His quote took it to about $9000. When movers showed up a day after promised, price went above that. If I didn't pay what they said, my furniture on the street wasn't going to be taken. No option but to pay more. Please only use BBB accredited movers with good ratings. A box was missing and after notification, nothing was done. Only good thing was the professional staff who brought my things to my Pennsylvania home. Were on time and worked quickly. If you enjoy a stressful move, use this company. They are difficult to reach once they start receiving money from you and do not notify you of move dates unless you continue to try to reach them. I was looking forward to returning to Pennsylvania but this company added unbelievable stress.
Feb 05, 2025
Elite Van Lines did an amazing job
Elite Van Lines did an amazing job finding us a stellar team for our move! Dan was very supportive and answered all of our questions in a timely manner. We will be using Elite Van Lines for future moves.
Dec 26, 2024
Elite Van Lines did a wonderful job.
Elite Van Lines did a wonderful job. They were on-time, efficient, very polite, professional, and I couldn't believe they got the job done UNDER BUDGET! Nothing was broken during the move, and no damage to our walls or floors. I've moved several times with movers and this is by far the best move we ever had. I would use them again for a local move without any hesitation!
Mar 08, 2025
Poor estimate and poor communication
Bunch of broken and missing items on arrival. Was told I'd get a refund for those. It's been 6 months and they still haven't sent the refund. My price doubled from my quote. I ultimately had to leave stuff behind and throw a ton of things away. I gave exact dimensions for everything I was packing PLUS 10 additional big boxes just in case (which I didn't need). Didn't matter. Driver showed up, loaded all my stuff, and then AFTER he had everything I own loaded, said it took up more space than he thought so I owe him more (which is illegal btw). He made me unload furniture from his truck myself to try to reduce the price to closer to what I was quoted. It was all super shady and I was threatened multiple times ("Well I have all your stuff now, so you can either pay me what I'm telling you orrrr...") I called Kristie at customer service and she said "well that sucks. You should just pay him. Nothing I can do" Customer service is awful and un-responsive. Kristie seems nice but she'll gouge you, lead you on, and then leave you out in the cold. Good luck. 2/10 experience. Most of my stuff did actually show up and wasn't stolen, so that's a win. But it was for twice as much cost, headache, twice as much stuff broken, twice as long, everything... This experience was awful. Both on pickup and delivery. Scummy company
Feb 08, 2025
BAD PEOPLE!
I was told one price. The price changed THEN I had to wait an extra 3 months to get my items. After calling consistently, I was told my items were going to be dropped off WITHOUT having to pay the drop off fee. That was a lie. AFTER paying the drop off fee I was told I'd get a refund for it. My number got blocked after I reached out to provide them the info. STAY AWAY!
Apr 25, 2025
Worst !!!
I chose this company because their initial quote seemed affordable, but what a mistake that was. By the end of the move, I was hit with all kinds of hidden charges. They charged extra for stairs, tape, and even for using blankets to protect furniture, which I thought was standard. None of these fees were mentioned during the initial quote, and my final bill was nearly double. They knew I had no choice but to pay, and the whole thing felt like a scam.
Jan 08, 2025
They had the BEST prices and the movers were quick and efficient.
Great experience with everyone I came into contact with both at Elite Van Lines and the movers! They had the BEST prices and the movers were quick and efficient. Communication between myself and the company and the movers was great and they were always readily available to help! I would DEFINITELY recommend!!
Dec 31, 2024
Dan, Andrew, and Russell were great!
Dan, Andrew, and Russell were great! They were on-time, professional, fast, and took really great care of all my things. This was my first time using a moving company, and I'll definitely use Elite Van Lines for my future moves.
Feb 13, 2025
I have never hired a professional mover
I have never hired a professional mover before and to be honest I was pretty nervous about it. Russell, the team lead for the job was pleasant, easy going and very professional and very knowledgeable about what needed to be done. His assistants were quick, friendly and obliging. I am extremely impressed with the whole experience. Thank you.
Jan 04, 2025
I received great service from Elite Van Lines.
I received great service from Elite Van Lines. The guys on were very efficient in handling all my questions and concerns about the move. The cost was very fair and really not over the top for my belongings and furniture. I would definitely hire them again. The actual guys who moved me got everything done in a timely manner and were very nice and friendly. I am very satisfied. Thank You! Check them out. I was not disappointed at all.
