Mar 02, 2025
Bloody basters
It's been a few months since my cross country move with this company. Have a page of issues but most important one is the false quotes they give. Started at $4000 and ended at over$13,000. I counted boxes, measured furniture and went over all I was moving for an hour with Erik. His quote took it to about $9000. When movers showed up a day after promised, price went above that. If I didn't pay what they said, my furniture on the street wasn't going to be taken. No option but to pay more. Please only use BBB accredited movers with good ratings. A box was missing and after notification, nothing was done. Only good thing was the professional staff who brought my things to my Pennsylvania home. Were on time and worked quickly. If you enjoy a stressful move, use this company. They are difficult to reach once they start receiving money from you and do not notify you of move dates unless you continue to try to reach them. I was looking forward to returning to Pennsylvania but this company added unbelievable stress.
Feb 09, 2025
They took care of our job very efficiently
Dan and Russell arrived a few minutes early and were very professional and courteous. They took care of our job very efficiently and with no problems. I would recommend Elite Van Lines to anyone.
Feb 13, 2025
I have never hired a professional mover
I have never hired a professional mover before and to be honest I was pretty nervous about it. Russell, the team lead for the job was pleasant, easy going and very professional and very knowledgeable about what needed to be done. His assistants were quick, friendly and obliging. I am extremely impressed with the whole experience. Thank you.
Mar 02, 2025
Highly recommended for your relocation
Highly recommended for your relocation, very affordable, everything went smoothly. Dan was my coordinator, he was very professional, every polite and kind and he helped me through the moving process which made me feel so comfortable. Elite Van Lines is the way to go, definitely will use again in the future.
Feb 13, 2024
All did well
The time we spent working with Elite Van Lines was great. They really should have told me to look them up, and I'm glad I did. The three movers called ahead to make sure they would be there, and they did show up right on time. The movers worked hard to make sure the arrival went smoothly and without any damage. They weren't slow or careless.
Mar 13, 2025
This company LACKS INTEGRITY
This company will talk a good talk, but will not take accountability for damaged items or missing items. And do not rely on their insurance to cover the missing items and damaged, because they will dodge you like you are a bill collector. I filled an insurance claim in March of 2024 and they swear the would call me back everytime I called.... still I wait...I called so many times and they literally ignored my calls for months to avoid paying me. Avoid this company at all cost! And if you speak with Tony, Shelia, or Kristie, hang up! They are no help at all.
Feb 06, 2024
Great Crew
These men didn't waste time and put forth much effort to do the task quickly. How fast they loaded and emptied the vehicle shocked me. Both time and money were saved!
Feb 08, 2025
BAD PEOPLE!
I was told one price. The price changed THEN I had to wait an extra 3 months to get my items. After calling consistently, I was told my items were going to be dropped off WITHOUT having to pay the drop off fee. That was a lie. AFTER paying the drop off fee I was told I'd get a refund for it. My number got blocked after I reached out to provide them the info. STAY AWAY!
Apr 25, 2025
Worst !!!
I chose this company because their initial quote seemed affordable, but what a mistake that was. By the end of the move, I was hit with all kinds of hidden charges. They charged extra for stairs, tape, and even for using blankets to protect furniture, which I thought was standard. None of these fees were mentioned during the initial quote, and my final bill was nearly double. They knew I had no choice but to pay, and the whole thing felt like a scam.
Feb 08, 2024
Excellent service
I have only words of gratitude for Elite Van Lines. Move was easy and fast. The price was better than other companies. Max in sales was very diligent and explained me the whole process from pick up to delivery. Janet at customer service was very kind and kept me up to date with the status of my move. Highly recommended!
