Sep 08, 2024
Bloody basters
Save yourself the headache. Tried to come a day late even though they required a 2 day pick up period. Arrived in a truck with not only no plates but also was already filled to the brim. They couldn't even fit half the amount of items we had listed on our estimate. To which we received no refund. They will take note of your stuff and quote you wayyy less cubic footage than you'll actually need. Even the guys moving said this company is just a bunch of scammers. They also broke quite a bit of my belongings. All in all, stay far far away from this company.
Oct 27, 2023
We wish you all the very best!
Eagle Moving Group was top notch this weekend for my move from FL to MD. My wife and I have a lot of goods and new furniture, we spent weeks packing for the move. The crew arrived on time and got to work right away, systematically moving through the home and packing the truck to the very brim. Everything arrived perfect and with zero damage. Pleased with the service and happy to pay the price which was a deal as well. Shopped around some but in the future if I need to move anything I know who to call.
Nov 03, 2023
I’d definitely use this company again.
Cole and his team showed up at 9am on the dot and went straight to work setting up protective covering on our floors and door and completely wrapped all furniture. Nothing was damaged in the move and I felt completely at ease the entire time. The guys were professional and took care to ensure everything was done just as we wanted each step of the way. This was by far the best move I’ve had and I’d definitely use this company again.
Feb 23, 2024
Everything went smoothly
Mike G and Todd were great! On time, moved quickly, and were super friendly and professional! Great job, guys! I can highly recommend!
Jun 06, 2024
Thanks again for being my moving superheroes!
Opting for Eagle Moving Services was the finest decision I made concerning my recent moving process! Their crew stands out with their raised professionalism, the perfection of their work, and its detail. Their plan for relocation was very complete and this boosted my confidence. On moving day, they came back as per schedule and labored diligently to arrange and load my stuff with caution. Through this cautious process safe and secure handling of everything was guaranteed. During the process, they answered all the questions I had and addressed my perils, hence making me a satisfied customer. In addition, they were so amiable, approachable and ready to be of help that I had a wonderful time during my stay. Great job Eagle Moving Services! Without your help, my relocation would be difficult and stressful. I would definitely advice them to those people who need good and reliable movers.
Sep 12, 2024
Find a different mover.
Overall terrible don't use! Upfront customer service was excellent. Packing day of was good except they tried to upcharge for additional sq footage when we had nothing extra. In fact had way less than quoted. The delivery process was atrocious. For 7 days we were told delivery would be tomorrow. Then tomorrow would come and there was no delivery. A customer service manager told me they cannot control the weather or traffic. It is August, unless it was too sunny to drive not a valid reason. To be clear Eagle is a broker, they have no control over your belongings the company they outsource to does. So, it was almost as if too bad, we have your belongings, and you will get them whenever they arrive. They then try up charging on the back end also, even though nothing changed from the original quote. Once delivery was finally made, we were without key items. Part of the fee paid was for resetting up bedroom furniture that never arrived. Call customer service and told to file a claim that is our only recourse. Which is true, because they will not unload the truck at all until they receive full payment. Would never recommend this company. Terrible customer service and the service provided was not good. The upfront service makes the move sound simple and there will be no delays or issues. I feel like I was sold a bill of goods. At every turn, more money was demanded and there is no recourse as they have your property. Find a different mover.
Jan 08, 2025
Very poor monitoring of sub-contracting choices
Eagle Moving Group, while customer service was fine, does not insure that the customer understands that they are simply a moving broker. Nor, do they ensure that the companies they subcontract with are of even average quality. We called and got an estimate for our cross country move and when another different company arrived, we were surprised by it. The company Best Choice Moving has had multiple name changes and extremely poor reviews and as a broker, Eagle Moving Group either ignored this fact, or did not perform any due diligence to ensure Best Moving would represent their business in a professional manner. *BMG, LLC increased price from original estimate significantly from the one given by Eagle *BMG, LLC changed arrival and time originally scheduled by Eagle *BMG, LLC did not offer any other liability Eagle offered other than .60/pound *BMG, LLC required only cash payment for services, which was contrary to Eagle's payment policy
Aug 19, 2024
Do not use this company.
I have never encountered a customer service like this in my life. From my understanding, customer service was supposed to answer your questions. If you have any concerns, however that is not the case with this company they answer the phone with attitude. Don't want to give you an update on what's going on. whoever the owner of this company is I would rethink who you hire and how you run your business. For anyone looking for a moving company. Do not use this company.
Mar 17, 2024
It all worked out well
I have moved on many times yet the team of Eagle Moving were without a doubt my top favorites. I had a new back physical issue and these men of honor were exceptionally understanding and supportive and moved things to my vehicle too. They were well mannered, opportune and treated my classical furniture with care. They actually look at in and asked questions to ensure proper position and request. Before the move, the owners rushed to answer and planning was simple. All estimates were made sense of quite well and they resolved every one of my questions. I needed to have every one of my things moved to storage as in the middle between properties yet I have proactively booked Eagle Moving for my move into my new property. I enthusiastically recommend this Eagle Moving for all your moving requirements!
Jan 17, 2024
Great moving company to deal with
Eagle Moving Group proved to be a reliable choice with their transparent contract and excellent service. The sales and marketing team communicated contract terms clearly, leaving no room for confusion. The movers were punctual and worked with speed, ensuring a smooth relocation process. The quote accuracy was notable, reflecting their commitment to fairness and transparency in pricing. If you prioritize clear contracts and reliable service, Eagle Moving Group is a trustworthy option.
