Moving company in Philadelphia, PA
Hugo, Giovanni, and Carlos were friendly, efficient, and worked with our specific needs. They were on time and made the move easy. Very happy with their service!
I had some unexpected delays with my lease, and Cross Country Movers was flexible enough to adjust the timing. The movers showed up early, helped wrap a few last-minute items, and didn't rush even when I was clearly stressed. They helped get my bed and couch into a tight space without forcing anything. I felt supported during the whole process, which really mattered that day.
The representative Phillip Swain was personable and professional, and ensured I knew what to expect. David the truck driver was brilliant and had our stuff secured and shipped so we knew where it was en route. Our belongings arrived on time, furniture was unpacked and placed. Nothing was broken! I would definitely recommend Cross Country Movers
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly disclose. I was referred to CCM through 2Movers.com while preparing to relocate from New Jersey to Tennessee. The initial interaction was promising: the sales representative was friendly, knowledgeable, and provided a quote based on my inventory, including a 600 lb safe that required specialized equipment. I was assured they had the necessary tools and capabilities. We scheduled the pickup for June 25, with June 26 as a backup. Two days prior, I had to initiate contact to confirm the date. During the inventory review, the volume increased by 175 cubic feet, which I accepted, but the rate per cubic foot was also raised by 11% without prior notice—cited as a labor adjustment. The pickup was first delayed to June 26 without explanation, despite no rain issues. I will concede that there was a heat wave that Mon through Wed, but that was not the reason given for the delay. The truck was then supposed to arrive at 4pm, but it arrived 30 min late. Oddly, two of the movers arrived on time. Contrary to CCM’s claims, the truck was a third-party rental, not CCM or “Moving and Storage SF” branded, and the crew was neither uniformed nor CCM employees. The driver had just met the laborers that day and paid them in cash. While the crew handled the items with care, the promised equipment for moving the safe was not provided. The team attempted to lift the safe manually, which was unsafe, so I had to leave it behind and will have to arrange for a new, separate transport. Due to volume limits, I had to leave some furniture behind. After loading, we completed paperwork and scheduled delivery no later than July 5. Unfortunately, the delivery process was equally disorganized. I received conflicting updates, and the delivery date shifted multiple times, ultimately landing on July 5. Upon arrival, the truck was not the original one used for pickup, indicating my belongings were transferred without my knowledge or supervision. Payment was required in cash or money order before unloading—no secure payment options were accepted. This led to a tense situation that required police involvement to ensure my items were released. The handling of my belongings during the transfer was careless. Boxes marked “Do Not Stack” were crushed under heavy items, and other customers’ items were mixed in with mine. I had to personally oversee the unloading to ensure proper placement in storage. Conclusion: I cannot recommend Cross Country Movers. Their lack of transparency, use of third-party contractors, poor communication, and mishandling of items made this a highly stressful experience. I strongly advise verifying that any moving company you hire owns its trucks and employs its own trained staff.
When I tell you these guys destroyed my furniture, I’m not exaggerating. My wooden dresser? Deep scratches all over the surface. My dining table? A massive chip on the corner. My couch? Mystery stains that weren’t there before.
Steven was the man! Amazing team to help us move! They even went out their way to help us load extra stuff on our own truck. Luck and Omar was amazing too, very professional, and very good at their job! Helped us so much, especially the upright piano!
I couldn’t believe how smooth the transition was from our two-bedroom condo to our new family home. The movers wrapped each piece of furniture with care, labeled every box, and protected our fragile items. Not a single thing was scratched. Their efficiency and knowledge impressed us deeply.
We had to ensure there was no downtime as our company relocated to a new site. The next morning, our team was able to access a fully furnished workspace thanks to the overnight efforts of Cross Country Movers movers, who transported desks, PCs, and office supplies. We are very grateful!
If I could give them zero stars I would. The actual guys who moved the boxes were great, but the company lost five of my boxes, said they would pay me for them if I signed and notarized a form, and then NEVER sent payment. They also gave my number to the guy who brought the truck to my new apartment and he sent me a video of him having sex afterward. If you are moving an apartment DO NOT use this company, they are crooks.
I transported my antique dining set, complete with six chairs and a china cabinet, to a new home across town. Each chair was wrapped individually, and the cabinet was secured with soft straps. The movers kept the glass doors safe from scratches, and the set looked perfect in my new dining room. Their careful handling made the whole move feel stress-free.
At My Good Movers, we believe peace of mind starts with verified credentials. Cross Country Movers holds all required registrations to legally operate both local and interstate moves.
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Reviews summary
Recommended based on user reviews
The representative Phillip Swain was personable and professional, and ensured I knew what to expect. David the truck driver was brilliant and had our stuff secured and sh ... Read More
287 reviews
I transported my antique dining set, complete with six chairs and a china cabinet, to a new home across town. Each chair was wrapped individually, and the cabinet was sec ... Read More
If I could give them zero stars I would. The actual guys who moved the boxes were great, but the company lost five of my boxes, said they would pay me for them if I signe ... Read More
When I tell you these guys destroyed my furniture, I’m not exaggerating. My wooden dresser? Deep scratches all over the surface. My dining table? A massive chip on the ... Read More
I had some unexpected delays with my lease, and Cross Country Movers was flexible enough to adjust the timing. The movers showed up early, helped wrap a few last-minute i ... Read More
I packed my belongings into a storage unit while traveling abroad, and upon my return, I needed everything delivered to my new place. I had forgotten what was in some box ... Read More
I recently moved from a small two-bedroom rental into a newly built townhouse. The amount of stuff I had was honestly more than I expected, but the movers didn't seem faz ... Read More
I recently helped my uncle move into a smaller home, and we had some older furniture and heavy boxes to sort through. Some of the items were really sentimental, like his ... Read More
Cross Country Movers (CCM), also operating under the name “Moving and Storage” in South Florida, is not a moving company but a broker—a fact they fail to clearly di ... Read More
I couldn’t believe how smooth the transition was from our two-bedroom condo to our new family home. The movers wrapped each piece of furniture with care, labeled every ... Read More
We had to ensure there was no downtime as our company relocated to a new site. The next morning, our team was able to access a fully furnished workspace thanks to the ove ... Read More
Cross Country Movers is a fully licensed and insured moving company with a strong presence across Pennsylvania, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Cross Country Movers actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
