Moving company in Boca Raton, FL
I wanted to take a moment to express my gratitude to Raymond, a member of your team, for the outstanding job he did coordinating a very challenging relocation.
We moved out things from Minneapolis to Atlanta. Paid in full up front. Paid in Aug only to receive our things in October damaged and a king mattress missing that cost 2000 . Our Italian leather furniture is beyond repair from excessive weight being placed on it during move. These people have no customer care or support. They still haven’t compensated us or delivered our mattress that they claim they have but haven’t delivered and we’re going into November.Bad business!!! Never would recommend this company they quick to take your money but in exchange the service is horrible they don’t even have the decency to contact you regarding your things and what you can expect as far as delivering or compensation….
The movers seemed inexperienced and poorly organized. They constantly stopped to decide what to move next instead of working efficiently. The whole process felt unprofessional and took much longer than expected.
I ordered pizza for the crew, but they didn't stop working until the job was done perfectly. They managed to move me in few hours and did a great job.
The move was scheduled weeks in advance, and the forecast for that day called for heavy storms. We called and asked them to reschedule, but they said that they would be coming. They had brought tarps, wrapped up all the furniture, and covered the inside of the new house with plastic. Everything stayed dry. It was awesome how they handled it!
I'm sorry to say that our home complex was very small and cramped, but the movers handled it so well. They, with the help of small trolleys and lifting straps, carried heavy furniture safely, without damaging the walls. This experience certainly felt through their move. Highly recommended.
All three of the young males, but especially Donald, were great dancers. They helped us tremendously with arranging our possessions and were punctual and competent throughout the process. I highly recommend it!
The movers arrived on time and worked carefully throughout the day. They organized my boxes well and placed everything in the correct rooms. I settled into my new home much faster than expected.
The best part was not having to chase anyone for updates. We knew when the crew was coming, and they kept us informed as the move progressed. Simple communication, but it made a real difference.
I don't mind paying for quality service, but this wasn't it. The crew dragged out a small move and wasted valuable time. I've had much bigger moves finished faster by other companies. Very disappointing.
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Reviews summary
Recommended based on user reviews
The movers seemed inexperienced and poorly organized. They constantly stopped to decide what to move next instead of working efficiently. The whole process felt unprofess ... Read More
189 reviews
I ordered pizza for the crew, but they didn't stop working until the job was done perfectly. They managed to move me in few hours and did a great job.
Compass Moving Group LLC is exactly what it says it is, and I could not be happier to recommend them. Edward, one of my guys, was really nice to deal with, got the task d ... Read More
We hired Compass Moving Group LLC movers to help my elderly parents relocate to a retirement home. The team was incredibly patient and attentive, even going the extra mil ... Read More
Couldn’t be more satisfied with the service here! The booking process was smooth – nothing overly complicated. Plus, James from the office desk guided me through the ... Read More
I wanted to take a moment to express my gratitude to Raymond, a member of your team, for the outstanding job he did coordinating a very challenging relocation. ... Read More
When the movers arrived to help me pack the miscellaneous items I had either forgotten or didn't know how to pack correctly, I was relieved that there weren't any hidden ... Read More
All three of the young males, but especially Donald, were great dancers. They helped us tremendously with arranging our possessions and were punctual and competent throug ... Read More
I was relieved that they could stay for as long as we needed them to because I had underestimated how long it would take. I am grateful for their help today; they were tr ... Read More
The delivery and pick-up were both done punctually, and everything went according to schedule during the transfer. The movers were exceedingly careful when they packed ev ... Read More
The people in charge of my relocation from MD to DE were really helpful. The movers were careful with my belongings, punctual, and polite. Although relocating is known t ... Read More
Compass Moving Group LLC is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Compass Moving Group LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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