Moving company in Boca Raton, FL
I was impressed with how carefully the movers wrapped and loaded my belongings. Everything arrived in good condition, and the team maintained a positive attitude the entire time. The move was much less stressful than I expected.
I don't mind paying for quality service, but this wasn't it. The crew dragged out a small move and wasted valuable time. I've had much bigger moves finished faster by other companies. Very disappointing.
Andrew and his crew have been incredibly helpful and, wow do they move fast!! Something that would have taken us days to do, they had done for us in some hours !! Amazing work, and so glad to have the help. Thanks you so much!! I’m super impressed!!
The movers seemed inexperienced and poorly organized. They constantly stopped to decide what to move next instead of working efficiently. The whole process felt unprofessional and took much longer than expected.
The best part was not having to chase anyone for updates. We knew when the crew was coming, and they kept us informed as the move progressed. Simple communication, but it made a real difference.
Although moving may be stressful, this firm, upbeat demeanor made all the difference. The entire process was pleasant, starting with the first conversation with Charles, who patiently addressed all of my questions, and ending with the cheerful crew that arrived on schedule.
The crew worked quickly without sacrificing quality. They treated my furniture with respect and made sure everything was placed exactly where I wanted it. I couldn't be happier with the overall experience.
The drive to NY took a while, of course, but the company kept me updated with regular texts letting me know my stuff was safe and on track. The movers arrived in NJ exactly when they said they would, and unloaded everything with the same care they showed during loading. They helped me assemble my bed frame, which was a great deal after such a long journey!
We moved out things from Minneapolis to Atlanta. Paid in full up front. Paid in Aug only to receive our things in October damaged and a king mattress missing that cost 2000 . Our Italian leather furniture is beyond repair from excessive weight being placed on it during move. These people have no customer care or support. They still haven’t compensated us or delivered our mattress that they claim they have but haven’t delivered and we’re going into November.Bad business!!! Never would recommend this company they quick to take your money but in exchange the service is horrible they don’t even have the decency to contact you regarding your things and what you can expect as far as delivering or compensation….
Very unfortunate and stressful experience, highly suggest avoiding this company. They are a broker and will sublet your work to multiple companies throughout the process, subjecting you to multiple price changes and excess handling of your items. I’ll note that the people I interacted with over the phone were very nice, however how my move unfolded was everything I was afraid of. Scheduling: Scheduled a move from California to North Carolina with a tight 4 day drop off window. Went through a detailed inventory process (provided dimensions of my larger pieces) and was quoted $2,700 for 420 cubic feet. All seemed well. When the logistics team called to confirm details pre pickup, they explained that there was no way they could meet my drop off window due to federal regulations, and I would need to pay an additional $2K for expedited delivery to hit that timeline - which I did. I also notified them that I had an additional (10) pieces that were not accounted for in our initial inventory review - I was assured that the cubic footage quote was still in line. Pickup: Upon pickup the actual company moving my items (Best Moving based in Santa Clara CA) looked at my storage unit and said the contents was approximately twice as large as what I was scheduled for - and proceeded to charge me an additional $2K (now $6,700 total). I also had to resign an entire new contract on site during pickup with Best Moving. The quoting process used by Compass was extremely inaccurate and they have refused to take any responsibility for it. Drop off: Got a call from a driver at 4am about a week ahead of my expedited delivery window stating he was going to drop my items off the next day - took a few hours but was able to work with Best Moving company to fix this. Delivery ended up being on time however the two gentlemen who delivered my items were not professional movers (they were very kind and worked very hard, however they rented a Uhaul truck to pick my items up from god knows where and stated they do not do this full time). A couple of my nicer pieces were damaged, understandably so granted they had been loaded and re-loaded multiple times throughout this process. The final payment was requested by a 3rd company (Hail Ways Trucking LLC). I’ve been waiting to get a receipt for a week for my final payment despite multiple attempts to acquire it. Summary: Throughout this process, I’ve contacted Compass Moving multiple times to discuss the price changes/issues however they’ve been unwilling to work with me on anything. I’ve been promised call backs and don’t receive them. I ended up working with the sublet company (Best Moving) to get more timely resolution of issues and general updates. They got my money, and there's nothing I can do at this point. Don’t give them yours.
At My Good Movers, we believe peace of mind starts with verified credentials. Compass Moving Group LLC holds all required registrations to legally operate both local and interstate moves.
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Reviews summary
Recommended based on user reviews
The movers arrived on time and worked carefully throughout the day. They organized my boxes well and placed everything in the correct rooms. I settled into my new home mu ... Read More
189 reviews
We hired the Compass Moving Group LLC based on previous 5-star reviews, and they lived up to their rating!! The movers arrived early and were incredibly efficient and ha ... Read More
They didn't waste any time and hurriedly gathered all of their belongings. What shocked me the most was how easily they dismantled and put back together my bed frame. I w ... Read More
Reading reviews written by the service's prior customers led me to hire them. The decision to hire them made my move easier.
Very unfortunate and stressful experience, highly suggest avoiding this company. They are a broker and will sublet your work to multiple companies throughout the process, ... Read More
Very unfortunate and stressful experience, highly suggest avoiding this company. They are a broker and will sublet your work to multiple companies throughout the process, ... Read More
Andrew and his crew have been incredibly helpful and, wow do they move fast!! Something that would have taken us days to do, they had done for us in some hours !! Amazing ... Read More
The drive to NY took a while, of course, but the company kept me updated with regular texts letting me know my stuff was safe and on track. The movers arrived in NJ exact ... Read More
I have a home gym with some really heavy equipment, including a treadmill and a weight bench. The movers brought a dolly and straps to handle the treadmill, and they took ... Read More
Although moving may be stressful, this firm, upbeat demeanor made all the difference. The entire process was pleasant, starting with the first conversation with Charles, ... Read More
I just used Compass Moving Group LLC to move in NJ, and it was a very positive experience from start to finish. I especially want to mention Andrew and Joseph- they were ... Read More
Compass Moving Group LLC is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Compass Moving Group LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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