Moving company in Boca Raton, FL
The movers seemed inexperienced and poorly organized. They constantly stopped to decide what to move next instead of working efficiently. The whole process felt unprofessional and took much longer than expected.
The move was scheduled weeks in advance, and the forecast for that day called for heavy storms. We called and asked them to reschedule, but they said that they would be coming. They had brought tarps, wrapped up all the furniture, and covered the inside of the new house with plastic. Everything stayed dry. It was awesome how they handled it!
I kept thinking I had forgotten something, but every time I checked, it seemed like things were already handled. It felt a bit strange at first because I am used to doing most of it myself. By the end, I realized I did not have to double check as much as I usually do.
Excellent experience! I appreciated how clearly everything was explained before the move started. The team from Compass Moving LLC went over the plan and then followed it without needing changes. It helped me know what to expect during the day.
The service was good and professional. The movers were quick and were equipped with the right tools for loading large boxes and furniture. I had a good experience.
The best part was not having to chase anyone for updates. We knew when the crew was coming, and they kept us informed as the move progressed. Simple communication, but it made a real difference.
I don't mind paying for quality service, but this wasn't it. The crew dragged out a small move and wasted valuable time. I've had much bigger moves finished faster by other companies. Very disappointing.
Communication was a major issue. I called multiple times before moving day to confirm details and rarely got a clear answer. The lack of responsiveness was concerning.
I was impressed with how carefully the movers wrapped and loaded my belongings. Everything arrived in good condition, and the team maintained a positive attitude the entire time. The move was much less stressful than I expected.
We moved out things from Minneapolis to Atlanta. Paid in full up front. Paid in Aug only to receive our things in October damaged and a king mattress missing that cost 2000 . Our Italian leather furniture is beyond repair from excessive weight being placed on it during move. These people have no customer care or support. They still haven’t compensated us or delivered our mattress that they claim they have but haven’t delivered and we’re going into November.Bad business!!! Never would recommend this company they quick to take your money but in exchange the service is horrible they don’t even have the decency to contact you regarding your things and what you can expect as far as delivering or compensation….
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Reviews summary
Recommended based on user reviews
I was impressed with how carefully the movers wrapped and loaded my belongings. Everything arrived in good condition, and the team maintained a positive attitude the enti ... Read More
189 reviews
I had no problem getting booked, and the customer service team responded to all my questions. The professionalism of the crew on moving day exceeded my expectations. ... Read More
The experience was positive from beginning to end. The team was reliable, respectful, and made sure every detail was taken care of without any hassle.
The service was good and professional. The movers were quick and were equipped with the right tools for loading large boxes and furniture. I had a good experience. ... Read More
In the end, the nursery move went smoothly and removed a lot of stress for me. I needed help moving the crib, the chair, and a few small pieces of furniture. The movers c ... Read More
Communication was a major issue. I called multiple times before moving day to confirm details and rarely got a clear answer. The lack of responsiveness was concerning. ... Read More
The service lacked professionalism and proper organization. I had to follow up multiple times for basic updates, and the overall process was disappointing. There is a lot ... Read More
The service did not deliver the level of reliability I was hoping for. Delays and inconsistent communication made the process stressful. I believe significant improvement ... Read More
I was helping my elderly mother move from her house of 40 years into an apartment. She has many fragile antiques and cherished items. The movers showed incredible patienc ... Read More
I kept thinking I had forgotten something, but every time I checked, it seemed like things were already handled. It felt a bit strange at first because I am used to doing ... Read More
Excellent experience! I appreciated how clearly everything was explained before the move started. The team from Compass Moving LLC went over the plan and then followed it ... Read More
Compass Moving Group LLC is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Compass Moving Group LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.
