Broken agreements.
The moving service was far below my expectations. There were unnecessary delays and poor communication. The whole process was stressful and frustrating. I expected much better service from a professional company.
Moving company in Boca Raton, FL
The moving service was far below my expectations. There were unnecessary delays and poor communication. The whole process was stressful and frustrating. I expected much better service from a professional company.
The movers did a good job of moving all my heavy furniture and boxes, but they could have been more careful with the cleanup. They left some scraps of cardboard and tape on the floor, and they didn’t sweep or vacuum the dust. I had to do some extra cleaning after they left, which was a bit annoying. They were nice and efficient, but they could have been more thorough.
The movers arrived on time and worked carefully throughout the day. They organized my boxes well and placed everything in the correct rooms. I settled into my new home much faster than expected.
Compass Moving Group LLC relocated my belongings with precision. After being wrapped in blankets, everything was shrink-wrapped. Throughout the transfer, the movers maintained a level of respect and professionalism. Everything in my brand-new home is just where I told them to put it.
Very strongly suggested! My recent move from MD to NY went very smoothly thanks in large part to these movers. Professional, quick, friendly, and easy to talk to workers were on both sides! I got daily reports on where my goods were, which let me keep track of their progress. The package arrived on time, whole and unharmed. I'm going to use them again for sure!
The movers seemed inexperienced and poorly organized. They constantly stopped to decide what to move next instead of working efficiently. The whole process felt unprofessional and took much longer than expected.
The best part was not having to chase anyone for updates. We knew when the crew was coming, and they kept us informed as the move progressed. Simple communication, but it made a real difference.
We moved out things from Minneapolis to Atlanta. Paid in full up front. Paid in Aug only to receive our things in October damaged and a king mattress missing that cost 2000 . Our Italian leather furniture is beyond repair from excessive weight being placed on it during move. These people have no customer care or support. They still haven’t compensated us or delivered our mattress that they claim they have but haven’t delivered and we’re going into November.Bad business!!! Never would recommend this company they quick to take your money but in exchange the service is horrible they don’t even have the decency to contact you regarding your things and what you can expect as far as delivering or compensation….
I don't mind paying for quality service, but this wasn't it. The crew dragged out a small move and wasted valuable time. I've had much bigger moves finished faster by other companies. Very disappointing.
I was impressed with how carefully the movers wrapped and loaded my belongings. Everything arrived in good condition, and the team maintained a positive attitude the entire time. The move was much less stressful than I expected.
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Reviews summary
Recommended based on user reviews
I was impressed with how carefully the movers wrapped and loaded my belongings. Everything arrived in good condition, and the team maintained a positive attitude the enti ... Read More
189 reviews
Compass Moving Group LLC relocated my belongings with precision. After being wrapped in blankets, everything was shrink-wrapped. Throughout the transfer, the movers maint ... Read More
When we moved into our new house, the movers handled everything with professionalism and care. Jack and his coworker were really helpful, which streamlined the relocation ... Read More
The team of movers showed up on time, introduced themselves, and got to work. They were friendly, professional, and careful with everything. First move where everything w ... Read More
Those two gentlemen stood out because of how positive and helpful they always were. If I ever meet someone in the future who needs a moving firm, I will definitely recomm ... Read More
I was anxious about the transportation of my flat-screen television, but these professionals relieved me from all the worries. They handled it with such care that there w ... Read More
I hired them not long ago, and the move was efficient, painless, and inexpensive. Jack was the one who arranged for the move. His compassion and patience were truly comme ... Read More
Very strongly suggested! My recent move from MD to NY went very smoothly thanks in large part to these movers. Professional, quick, friendly, and easy to talk to workers ... Read More
The movers did a good job of moving all my heavy furniture and boxes, but they could have been more careful with the cleanup. They left some scraps of cardboard and tape ... Read More
Jeffrey was a lifesaver when it came to rebuilding our bed and couch bed after the move. He carefully disassembled and reassembled them without damaging any parts or leav ... Read More
My father and I had a comfortable move into our new apartment right across the street from our previous one. James and the crew delivered our valuables in excellent condi ... Read More
Compass Moving Group LLC is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Compass Moving Group LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
Free estimate from licensed interstate movers or call our support team anytime.