Broken agreements.
The moving service was far below my expectations. There were unnecessary delays and poor communication. The whole process was stressful and frustrating. I expected much better service from a professional company.
Moving company in Boca Raton, FL
The moving service was far below my expectations. There were unnecessary delays and poor communication. The whole process was stressful and frustrating. I expected much better service from a professional company.
Not much to say other than everything worked out fine. Compass Moving Group LLC did a great job! Everything went smoothly!
I'm sorry to say that our home complex was very small and cramped, but the movers handled it so well. They, with the help of small trolleys and lifting straps, carried heavy furniture safely, without damaging the walls. This experience certainly felt through their move. Highly recommended.
The movers seemed inexperienced and poorly organized. They constantly stopped to decide what to move next instead of working efficiently. The whole process felt unprofessional and took much longer than expected.
I had been putting off my move for weeks because I knew it was going to be exhausting. On the morning of the move, the team from Compass Moving Group LLC showed up with a calm attitude that instantly made me feel better. I remember watching them figure out how to get my large bookshelf through a narrow hallway without damaging the walls. They took their time and adjusted their approach instead of forcing it. By the evening, I was sitting in my new living room feeling grateful that I did not try to handle everything on my own.
We moved out things from Minneapolis to Atlanta. Paid in full up front. Paid in Aug only to receive our things in October damaged and a king mattress missing that cost 2000 . Our Italian leather furniture is beyond repair from excessive weight being placed on it during move. These people have no customer care or support. They still haven’t compensated us or delivered our mattress that they claim they have but haven’t delivered and we’re going into November.Bad business!!! Never would recommend this company they quick to take your money but in exchange the service is horrible they don’t even have the decency to contact you regarding your things and what you can expect as far as delivering or compensation….
I do not leave many reviews, but I am leaving one for Compass Moving Group LLC. I had to move my son into his first apartment after college. He did not have much, but what he had was important to him. His desk was a mess of cords and computer parts, and the movers wrapped it all up without unplugging anything, so he would not have to set it up again. His bike was also a problem because apartments are not easy with bikes, but they strapped it to the side of the truck, and it arrived fine. At his new place, they carried everything up three floors and asked where he wanted his desk. He told me later that the movers were cool and did not make him feel like a kid.
The crew worked quickly without sacrificing quality. They treated my furniture with respect and made sure everything was placed exactly where I wanted it. I couldn't be happier with the overall experience.
I don't mind paying for quality service, but this wasn't it. The crew dragged out a small move and wasted valuable time. I've had much bigger moves finished faster by other companies. Very disappointing.
Five stars for the move. Michael helped me pack my kitchen in twenty minutes because I ran out of time, and he wrapped every glass individually.
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Reviews summary
Recommended based on user reviews
The crew worked quickly without sacrificing quality. They treated my furniture with respect and made sure everything was placed exactly where I wanted it. I couldn't be h ... Read More
189 reviews
Five stars for the move. Michael helped me pack my kitchen in twenty minutes because I ran out of time, and he wrapped every glass individually.
These guys saved me at the last minute when another company canceled on me the night before. Showed up early, worked nonstop, and didn't complain about my third-floor wal ... Read More
My main concern was that my antique vanity would be scratched, yet they wrapped it as if it were a museum exhibit. These days, it's difficult to find someone with that le ... Read More
Not much to say other than everything worked out fine. Compass Moving Group LLC did a great job! Everything went smoothly!
Edward was great about calling me 20 minutes before they arrived at the house. It gave me enough time to finish packing my last suitcase and find a parking spot for the t ... Read More
Crates of kitchenware were stacked to the ceiling, and I felt completely stuck before the morning crew arrived. My previous experience with movers involved scratched floo ... Read More
Every heavy bolt of fabric landed in the storage room perfectly because the team worked with such focus. For weeks, the pile just kept staring back at me, daring me to fi ... Read More
I do not leave many reviews, but I am leaving one for Compass Moving Group LLC. I had to move my son into his first apartment after college. He did not have much, but wha ... Read More
I had been putting off my move for weeks because I knew it was going to be exhausting. On the morning of the move, the team from Compass Moving Group LLC showed up with a ... Read More
The team arrived as expected and started on the boxes immediately without needing much direction. It was a busy day, but the crew stayed on task and handled getting the i ... Read More
Compass Moving Group LLC is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Compass Moving Group LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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