Moving company in Norwood, NJ
The moving team was absolutely outstanding! They were very courteous and careful with our furniture. They worked hard and were also very efficient. We were very pleased with your company and have already recommended you to one of our new neighbors who is moving!!
I would recommend using cardboard boxes when moving heavy items especially into a new construction home. My floor trim was damaged (no worries) due to moving the safe into its location. Cardboard taped to the floor trim would have prevented this damage. Other than that, everything went well. The team was very accommodating and proficient.
While the moving team to pick up my son's furniture and boxes was good, I specifically mentioned to the supervisor that the delivery was taking place in a gated community and would not accept trailers. The transport company Cobra Van Lines hired to actually ship my son's furniture and boxes from their storage facility in New Jersey to my son's apartment in Florida was in fact a trailer and therefore had to pay extra for a shuttle to move in the furniture. Upon arrival at my son's apartment, there was a huge hole in the TV stand, the coffee table was completed shattered and the vacuum cleaner was missing. I would not recommend this company at all.
HI, I would like to formally complain about this shipment. It has been far past the 30 days that you have had to deliver my shipment. The supervisor I spoke to this morning says that my shipment is still in Georgia as you do not have a driver scheduled to deliver to Massachusetts. If you knew from the beginning that you would not have the means to satisfy my shipping needs within the time frame, why did you take my money and promise to deliver? I find you are in breach of the contract and i need you to schedule a delivery at your own cost as soon as possible.
I would give a 0 if I could. They damaged multiple items as well as lost the screws and stuff. When we filed a claim with pictures we received no response from them it now has been 3 months and they still have yet to respond to our claim.
Cobra Van Lines were ok on pack out but misrepresented using insurance coverage by offering lower rate at .60 per lb but never reduced overall route and then took more than 120 days allowed by contract to deliver decision on claim and would not honor increase compensation for being late and only wanted to cover .60 per lb on estimated weight of items destroyed and in repairable. Delivery was truck driver and people he hired here on Craigslist. I would never have done business with them knowing how they conduct business.
The guys were great - friendly, professional and helpful. They made the whole experience a very easy interstate move and were great representatives for your company.
Charlie, Caesar and Kevin, Javier did an amazing job. They were able to work with me and they are a great group of people to work with.
DONT DO IT. Find someone else. The mover came a day and another 3 hours late- and walked out because he didn’t want to do the move. After coming back he said the company didn’t tell him it was this big- he then quoted and made me pay MORE money and did not complete the move! Prompting me to have to hire and pay ANOTHER moving company to complete the job. I currently STILL DO NOT HAVE MY THINGS! They were picked up 3 weeks ago! DO NOT MOVE WITH THEM! Save your time, money and valuables! Terrible terrible terrible!
**46 Days Without My Belongings. Thousands of Dollars Spent. Do Not Hire These Companies.** Imagine this: after 22 years in public safety, you accept a new job in a new city. You're excited, nervous, and ready for a fresh start. Like most people, you hire a moving company expecting professionalism, honesty, and reliability. That was not my experience. I hired Amerisafe Van Lines and paid them $3,440 as a booking fee. The day before my move, I was told I needed to pay an additional $900 because my belongings would supposedly take up more space on the truck. This was despite the fact that my original quote included several major items, including a washer and dryer, Peloton, twin bed, and kitchen table with chairs that were no longer being moved. What I didn't realize at the time was that Amerisafe was not actually moving my belongings. They subcontracted the move to Cobra Van Lines. When I tried contacting my original salesperson for answers, my calls and messages went unanswered. Customer service eventually informed me that my belongings would not be delivered within a few days of the move and explained that multiple households are loaded onto the same truck. I was told to pack essentials and be prepared to "sleep like I was camping." I was also told, “Lots of people are moving to Texas, so this won’t take long.” On moving day, I paid Cobra Van Lines $1,779. Both Cobra and Amerisafe representatives told me my belongings would be delivered within 3–7 business days. That never happened. I placed an AirTag with my belongings. After pickup, my possessions were taken to a storage facility in the same city I was moving from and remained there for weeks. Meanwhile, I relocated to Texas with nothing but a suitcase, toiletries, and supplies for my cats. Days turned into weeks. I called repeatedly for over a month. The answer was always the same: "We don't have a driver." Because I had no household belongings, I was forced to purchase necessities just to function and start my new job. I bought an air mattress, then eventually a bed and mattress because sleeping on an air mattress for weeks became unbearable. I purchased clothes that met my workplace dress code, dishes, silverware, a vacuum cleaner, blankets, pillows, rugs, chairs, cookware, and countless other basic necessities. The expenses continued to pile up while my belongings sat in storage. After weeks of receiving no meaningful updates, I began sending formal complaints and stern emails. Only then did communication improve. Amerisafe assured me one week that Cobra would deliver my belongings. They didn't. Cobra then emailed saying delivery would occur the following Monday or Tuesday. It didn't. Then Friday or Saturday. Again, it didn't happen. Eventually, after 46 days, I finally received notice that my belongings would arrive. The driver called me at 8:15 p.m. the night before delivery. Having just started a new job, I had to request time off almost immediately after being hired. Then came another surprise. The company that arrived to deliver my belongings wasn't Cobra Van Lines. Cobra had subcontracted the delivery to yet another company. The delivery crew informed me they had only been contacted the day before. What's even more frustrating is that Cobra had previously emailed me claiming my belongings had already been loaded and were on the way. That statement was simply not true. The AirTag location and the delivery crew's comments confirmed otherwise. When my belongings finally arrived, I paid another $1,300. Then I was informed there would be additional charges for elevator access and walking distance from the truck to my apartment. Another $375. Amerisafe refused to waive the fee, stating I had already received compensation. Ironically, the amount they had previously refunded was almost identical to the new fee I was now being charged. By the end of this ordeal, I had paid **$6,913.45** to moving companies alone—including tips given to movers and not including the thousands of dollars I spent replacing basic household necessities while waiting 46 days for my belongings. I wasn't paying moving companies to store my possessions for a month and a half while I rebuilt my life from scratch. I feel taken advantage of. I feel misled. I feel exhausted. Most importantly, I don't want someone else to go through what I experienced. If you've taken the time to read this review, please learn from my mistake. **Do not hire Amerisafe Van Lines. Do not hire Cobra Van Lines.**
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Reviews summary
Recommended based on user reviews
Cobra Van Lines were ok on pack out but misrepresented using insurance coverage by offering lower rate at .60 per lb but never reduced overall route and then took more th ... Read More
65 reviews
Cobra Van Lines LLC were the very best. They arrived early. They brought the right size truck and all moving supplies. They took their time to understand and protect the ... Read More
We would really like our movers to understand that we appreciate their hard work on our behalf. Three flights up & three flights down without an elevator. They never stop ... Read More
This was an interstate move. The movers were polite and professional. They made the moving experience easy. They picked up everything one day and dropped everything off t ... Read More
This is the third time I've used Cobra Van Lines LLC, and every single time I have had pleasant experiences. The staff was friendly and would check in on how the move is ... Read More
The moving team were awesome. They remained professional throughout the whole entire move. They communicated throughout the whole day on their next steps and what they wo ... Read More
I would recommend using cardboard boxes when moving heavy items especially into a new construction home. My floor trim was damaged (no worries) due to moving the safe int ... Read More
Our move with Cobra Van Lines LLC worked out very well. The staff and moving crew were very professional, on time, friendly and helpful. They did a great job with the pac ... Read More
The moving team was absolutely outstanding! They were very courteous and careful with our furniture. They worked hard and were also very efficient. We were very pleased w ... Read More
The guys were great - friendly, professional and helpful. They made the whole experience a very easy interstate move and were great representatives for your company. ... Read More
Easiest move I’ve ever had with a great experience over all. Both guys were very professional and made it as easy as possible. They were at my door 15 min ahead of time ... Read More
Cobra Van Lines LLC is a fully licensed and insured moving company with a strong presence across New Jersey, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Cobra Van Lines LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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