Cobra Van Lines LLC Claim Business?

Moving company in Norwood, NJ

4.4 Great · 65 reviews
Avg. move cost $7,455
Service area —
Mover Information
  • 888-939-9595
  • 49 Walnuts Street Unit #3B, Norwood NJ, 07648
  • https://cobravanlines.com
Contact Mover

Customer Highlights

Nov 27, 2024

Friendly and Efficient

Our recent moving experience with our Cobra Van Lines LLC team was fantastic. The movers were very friendly and efficient. They went above and beyond. We will definitely use this same service for any future moves.

RY Rylan Norris Residential Move Read
Feb 21, 2026

Broke contract terms and conditions

Cobra Van Lines were ok on pack out but misrepresented using insurance coverage by offering lower rate at .60 per lb but never reduced overall route and then took more than 120 days allowed by contract to deliver decision on claim and would not honor increase compensation for being late and only wanted to cover .60 per lb on estimated weight of items destroyed and in repairable. Delivery was truck driver and people he hired here on Craigslist. I would never have done business with them knowing how they conduct business.

CL Clifford 4 Bedroom Home Read
Dec 05, 2024

Great Moving Experience

Great moving experience from him and his partner. They were not only punctual and worked fast, but also handled my items with care. I will not hesitate to book them again if I need movers in the future. I really appreciated the help.

HA Hayden Baker 2 Bedroom Home Read
Jan 20, 2026

Moving

Charlie, Caesar and Kevin, Javier did an amazing job. They were able to work with me and they are a great group of people to work with.

Z Z 1 Bedroom Home Read
Sep 03, 2026

Breach of contract CH4624803

HI, I would like to formally complain about this shipment.  It has been far past the 30 days that you have had to deliver my shipment. The supervisor I spoke to this morning says that my shipment is still in Georgia as you do not have a driver scheduled to deliver to Massachusetts.  If you knew from the beginning that you would not have the means to satisfy my shipping needs within the time frame, why did you take my money and promise to deliver?  I find you are in breach of the contract and i need you to schedule a delivery at your own cost as soon as possible.

FR Frederick De Bruin Residential Move Read
Mar 04, 2025

Rude

I would give a 0 if I could. They damaged multiple items as well as lost the screws and stuff. When we filed a claim with pictures we received no response from them it now has been 3 months and they still have yet to respond to our claim.

CH Chris Seeley 3 Bedroom Home Read
May 30, 2026

Starting a New Job With Nothing But a Suitcase

**46 Days Without My Belongings. Thousands of Dollars Spent. Do Not Hire These Companies.** Imagine this: after 22 years in public safety, you accept a new job in a new city. You're excited, nervous, and ready for a fresh start. Like most people, you hire a moving company expecting professionalism, honesty, and reliability. That was not my experience. I hired Amerisafe Van Lines and paid them $3,440 as a booking fee. The day before my move, I was told I needed to pay an additional $900 because my belongings would supposedly take up more space on the truck. This was despite the fact that my original quote included several major items, including a washer and dryer, Peloton, twin bed, and kitchen table with chairs that were no longer being moved.  What I didn't realize at the time was that Amerisafe was not actually moving my belongings. They subcontracted the move to Cobra Van Lines. When I tried contacting my original salesperson for answers, my calls and messages went unanswered. Customer service eventually informed me that my belongings would not be delivered within a few days of the move and explained that multiple households are loaded onto the same truck. I was told to pack essentials and be prepared to "sleep like I was camping." I was also told, “Lots of people are moving to Texas, so this won’t take long.” On moving day, I paid Cobra Van Lines $1,779. Both Cobra and Amerisafe representatives told me my belongings would be delivered within 3–7 business days. That never happened. I placed an AirTag with my belongings. After pickup, my possessions were taken to a storage facility in the same city I was moving from and remained there for weeks. Meanwhile, I relocated to Texas with nothing but a suitcase, toiletries, and supplies for my cats. Days turned into weeks. I called repeatedly for over a month. The answer was always the same: "We don't have a driver." Because I had no household belongings, I was forced to purchase necessities just to function and start my new job. I bought an air mattress, then eventually a bed and mattress because sleeping on an air mattress for weeks became unbearable. I purchased clothes that met my workplace dress code, dishes, silverware, a vacuum cleaner, blankets, pillows, rugs, chairs, cookware, and countless other basic necessities. The expenses continued to pile up while my belongings sat in storage. After weeks of receiving no meaningful updates, I began sending formal complaints and stern emails. Only then did communication improve. Amerisafe assured me one week that Cobra would deliver my belongings. They didn't. Cobra then emailed saying delivery would occur the following Monday or Tuesday. It didn't. Then Friday or Saturday. Again, it didn't happen. Eventually, after 46 days, I finally received notice that my belongings would arrive. The driver called me at 8:15 p.m. the night before delivery. Having just started a new job, I had to request time off almost immediately after being hired. Then came another surprise. The company that arrived to deliver my belongings wasn't Cobra Van Lines. Cobra had subcontracted the delivery to yet another company. The delivery crew informed me they had only been contacted the day before. What's even more frustrating is that Cobra had previously emailed me claiming my belongings had already been loaded and were on the way. That statement was simply not true. The AirTag location and the delivery crew's comments confirmed otherwise. When my belongings finally arrived, I paid another $1,300. Then I was informed there would be additional charges for elevator access and walking distance from the truck to my apartment. Another $375. Amerisafe refused to waive the fee, stating I had already received compensation. Ironically, the amount they had previously refunded was almost identical to the new fee I was now being charged. By the end of this ordeal, I had paid **$6,913.45** to moving companies alone—including tips given to movers and not including the thousands of dollars I spent replacing basic household necessities while waiting 46 days for my belongings. I wasn't paying moving companies to store my possessions for a month and a half while I rebuilt my life from scratch. I feel taken advantage of. I feel misled. I feel exhausted. Most importantly, I don't want someone else to go through what I experienced. If you've taken the time to read this review, please learn from my mistake. **Do not hire Amerisafe Van Lines. Do not hire Cobra Van Lines.**

HE Heather Morrison 2 Bedroom Home Read
Feb 20, 2025

Great Work by Cobra Van Lines

I was nervous about moving all of my belongings across the country, but when I met Ricardo I immediately stopped worrying. He and Freddie did an amazing job preparing my furniture for the move--better, in fact, than I could have imagined. All of my belongings were treated with care and my furniture was wrapped very carefully. Ricardo even hand-carried a bureau that was fragile, though it would have been easier to use the dolly. The two of them were a fabulous team: I can't recommend them highly enough.

MA Mary Bailey 2 Bedroom Home Read
May 09, 2025

Stolen ad broken itens.

While the moving team to pick up my son's furniture and boxes was good, I specifically mentioned to the supervisor that the delivery was taking place in a gated community and would not accept trailers. The transport company Cobra Van Lines hired to actually ship my son's furniture and boxes from their storage facility in New Jersey to my son's apartment in Florida was in fact a trailer and therefore had to pay extra for a shuttle to move in the furniture. Upon arrival at my son's apartment, there was a huge hole in the TV stand, the coffee table was completed shattered and the vacuum cleaner was missing. I would not recommend this company at all.

RA Randi Berger 3 Bedroom Home Read
Jun 18, 2026

DONT DO IT

DONT DO IT. Find someone else. The mover came a day and another 3 hours late- and walked out because he didn’t want to do the move. After coming back he said the company didn’t tell him it was this big- he then quoted and made me pay MORE money and did not complete the move! Prompting me to have to hire and pay ANOTHER moving company to complete the job. I currently STILL DO NOT HAVE MY THINGS! They were picked up 3 weeks ago! DO NOT MOVE WITH THEM! Save your time, money and valuables! Terrible terrible terrible!

TY Tyshara Loynes 2 Bedroom Home Read

Licensing & Certifications

At My Good Movers, we believe peace of mind starts with verified credentials. Cobra Van Lines LLC holds all required registrations to legally operate both local and interstate moves.

USDOT

2635362

MC number

917681

State License

Not Provided

Hours & Responsiveness

Replied to 0% of negative reviews 0 of 8 reviews rated 1–2 stars got a reply
Replies to 0% of all reviews 0 of 10 reviews answered by the company

Office working hours

No working hours are available for this company.

Mon Monday N/A
Tue Tuesday N/A
Wed Wednesday N/A
Thu Thursday N/A
Fri Friday N/A
Sat Saturday N/A
Sun Sunday Today N/A

Reviews summary

Recommended based on user reviews

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4.4/5
65 reviews
5-star
55
4-star
0
3-star
0
2-star
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1-star
10
Average estimate cost $7,454.89 Free Estimate Cost
Shared review
CH
Chris Seeley
Mar 04, 2025

Rude

I would give a 0 if I could. They damaged multiple items as well as lost the screws and stuff. When we filed a claim with pictures we received no response from them it no ... Read More

Move size: 3 Bedroom Home Service cost: $5850

Cobra Van Lines LLC reviews

65 reviews

HA
Hayden Baker
Dec 05, 2024

Great Moving Experience

Great moving experience from him and his partner. They were not only punctual and worked fast, but also handled my items with care. I will not hesitate to book them again ... Read More

Move size: 2 Bedroom Home Service cost: $11780
MA
Madilyn Wilson
Nov 30, 2024

The team were the best

The team were the best. Handled our move quick and easily. This is my 2nd time using them for our move. Highly recommend them. They love to move fast and get the job done ... Read More

Move size: Commercial Move Service cost: $9860
RA
Raiden Baker
Nov 28, 2024

Great young men

These two guys were awesome. Excellent communication from the moving team. They were on time and had an excellent can do attitude. My move was not easy. Heavy furniture f ... Read More

Move size: Office Move Service cost: $9800
RY
Rylan Norris
Nov 27, 2024

Friendly and Efficient

Our recent moving experience with our Cobra Van Lines LLC team was fantastic. The movers were very friendly and efficient. They went above and beyond. We will definitely ... Read More

Move size: Residential Move Service cost: $9000
AL
Alberta Baldwin
Nov 10, 2024

My team was professional

My team was professional, efficient, careful, and made a difficult emergency move as smooth as it could go. They were incredibly quick and didn’t damage any of my belon ... Read More

Move size: Commercial Move Service cost: $7615
HE
Herman Hodges
Nov 09, 2024

Very happy with the whole experience

We very happy with the whole experience. The office staff made sure we had everything covered. The Zoom call to review the furniture and other household items was very he ... Read More

Move size: Partial Move Service cost: $7000
FR
Frederick Benson
Nov 09, 2024

Fantastic Job

Your service team did a fantastic job packing and moving our furniture. Very professional and dedicated. They concentrated on what they needed to do and finished in a tim ... Read More

Move size: 4 Bedroom Home Service cost: $5850
JO
John Habit
Nov 07, 2024

They were professional

As usual, Cobra Van Lines LLC exceeded my expectations. My family has been using their services for years, and they always ensure an stress-free moving process. This time ... Read More

Move size: Apartment Move Service cost: $11400
RO
Ronnie Aldridge
Nov 07, 2024

I highly recommend this superior company.

This was at least my 4th move with Cobra Van Lines LLC. Over the years I have been impressed with the continuity of corporate culture of quality of service, attention to ... Read More

Move size: Commercial Move Service cost: $6760
BO
Bonjour Horlane
Nov 06, 2024

THANK YOU BOTH!

ABSOLUTELY FANTASTIC GENTLEMEN WORKED THIS MOVE. THE MOST GRACIOUS AND RESPECTFUL TWO MEN AND ABSOULE PROFESSIONALS. AMAZING CARE AND CONCERN FOR MY ITEMS AND WENT ABOVE ... Read More

Move size: 3 Bedroom Home Service cost: $4900

Cobra Van Lines LLC – Licensed Movers in New Jersey

Cobra Van Lines LLC is a fully licensed and insured moving company with a strong presence across New Jersey, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.

As a verified mover listed on My Good Movers, Cobra Van Lines LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.

Services Offered

Not Provided
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