Moving company in Boca Raton, FL
Really impressed with how smoothly the team is working together. Every member appears focused on their role, and the belongings are being handled with care. This kind of organized teamwork can make a big difference during a move.
Reading this honestly made my stomach turn. There are so many red flags in this story, from the changing prices and delivery information to the extra truck charge and damaged or missing belongings. But receiving a message from one of the movers making those disgusting claims about your daughter’s crib and bed is something no parent should ever have to deal with. I hope you get answers and accountability.
Very impressive work! The movers handled the furniture and household belongings with proper care and attention. Their organized approach and teamwork made the entire moving process look smooth and efficient. Credit to the whole team for their hard work.
They hired a company that stole over a half of truck load of my belongings! They literally toook the most precious of my belongings. To add insult to injury, they deposited $200.00 in my account to appease me for a $4500.00 move from ATL to Maryland!!!
A reliable moving service can save customers a lot of time and stress, and this team seems to understand that perfectly. From careful packing to safe loading and transportation, every part of the process looks professional and well coordinated.
I highly appreciate the service provided by this moving team. From the first conversation to the final delivery, everything was handled in a very professional manner. The movers arrived on time, worked efficiently, and took extra care with fragile and valuable items. They were respectful of our property and made sure everything was properly protected during transportation. Overall, it was a smooth and hassle-free moving experience.
Extreme Coercion, Deceptive Pricing, and Breach of Contract - A Moving Nightmare with Brightside Moving Group/White Room Moving and Express Movers Services Inc. ***Brightside Moving Group is the same as White Room Moving---their Licensed Moving Broker DOT and MC numbers are the same: DOT: 4139079 | MC: 1586606*** Date of Service: June 27-29, 2025 Job/Order Number: M2147272 Companies Involved: Brightside Moving Group, LLC (Broker) and Express Movers Services Inc. (Carrier) I am filing this complaint to warn other consumers about the egregious and allegedly unlawful practices of Brightside Moving Group, LLC (Broker) and Express Movers Services Inc. (Carrier) during my interstate move from Woodbridge, VA to Charlotte, NC. The nightmare began with the broker. After providing a detailed inventory, my initial binding estimate of approximately $6,000 on June 23, 2025, was drastically and inexplicably increased to over $16,000 on June 25, 2025, with no new information on my part. Due to severe time constraints, I was essentially forced under duress to accept this inflated, revised binding estimate, paying a total deposit of over $6,158.34. The unprofessional carrier service and breach of contract followed. Express Movers Services Inc. was nearly 3 hours late for the scheduled pick-up on June 28, 2025, and attempted to increase the cost again on-site. This led to a heated, recorded call with both companies, where a critical agreement was reached: the remaining $10,200 balance would be split into two payments (50% on arrival, 50% after delivery/setup). However, the coercion escalated at delivery on June 29, 2025. The carrier was 3.5 hours late for the agreed-upon delivery. Immediately upon arrival, the company manager unilaterally abrogated the 50/50 agreement and demanded FULL PAYMENT IN CASH/MONEY ORDER within 20 minutes. The manager explicitly threatened to take my property to a local storage facility if full payment was not immediately received. As a senior citizen in my 70s, I felt under extreme duress and feared losing all my possessions. My wife and I were forced to drive to multiple stores under immense pressure to obtain money orders to pay the balance in full, despite the prior agreement and prior verbal assurances that Zelle/Venmo would be accepted. In summary, this constitutes a serious Breach of Contract due to the violation of the recorded 50/50 payment agreement. It also involves Coercion/Unethical Practices through the use of explicit threats and a tight deadline to compel immediate, full payment, which is an unacceptable and potentially illegal business practice. Furthermore, there was Misrepresentation as Brightside Moving Group provided inconsistent information on accepted payment methods (Zelle/Venmo) that the carrier refused to honor, and the company showed a blatant Failure to Adhere to Agreed-Upon Timelines with significant, unannounced delays for both pick-up and delivery. I strongly urge anyone considering these companies to look elsewhere. The combination of deceptive pricing from the broker and the coercive, threatening tactics from the carrier resulted in a highly stressful and unacceptable experience.
I had a terrible experience with this moving company and do NOT recommend them to anyone. They moved my furniture from Charlotte to Dallas, and from start to finish the service was completely unprofessional. After everything was already loaded and delivered, they suddenly charged extra fees that were never clearly explained upfront. This felt dishonest and like a bait-and-switch. On top of that, one of my items is missing from my storage, and I still have not received it. Communication afterward was poor, and they did not take responsibility or provide a clear solution. Moving is already stressful, and this company made it much worse with surprise charges, missing items, and lack of professionalism. If you value your money, your time, and your belongings, stay far away from this company.
Low cost moving service if you do it right The experience depends on the driver that you get. My driver was helpful in loading and unloading stuff. He arrived on time.
We had a lot of furniture and boxes to move, and I honestly expected the process to take much longer. The movers worked quickly while still being careful with our belongings. They protected the furniture, labeled things properly and made sure everything was secured. The move was completed smoothly, and I was very satisfied with the service!
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Reviews summary
Recommended based on user reviews
Reading this honestly made my stomach turn. There are so many red flags in this story, from the changing prices and delivery information to the extra truck charge and dam ... Read More
435 reviews
Low cost moving service if you do it right The experience depends on the driver that you get. My driver was helpful in loading and unloading stuff. He arrived on time. ... Read More
have used this service twice before and they are very good at what they do. Just beware of the persons they sent sometimes they’re foreigners and it’s super hard to c ... Read More
I suppose this is my fault. This is the first time I've used a moving company without a quote. Their refusal to give a quote resulted in a bill over twice what I expected ... Read More
I had a terrible experience with Brightside Moving Group LLC. They delayed my move and charged me extra fees that were never disclosed. I feel completely scammed and woul ... Read More
They hired a company that stole over a half of truck load of my belongings! They literally toook the most precious of my belongings. To add insult to injury, they deposit ... Read More
Extreme Coercion, Deceptive Pricing, and Breach of Contract - A Moving Nightmare with Brightside Moving Group/White Room Moving and Express Movers Services Inc. ***Bri ... Read More
Our restaurant needs to move kitchen items to a new branch. The movers handled it early in the morning to avoid busy hours. They packed and loaded quickly, kept the area ... Read More
I had a terrible experience with this moving company and do NOT recommend them to anyone. They moved my furniture from Charlotte to Dallas, and from start to finish th ... Read More
The movers packed boxes, rolled rugs, and handled a few large appliances. They didn't rush but worked at a consistent pace all morning. It was easy to see they knew what ... Read More
My small business was relocated to another part of town. (Person Name) and his group handled every step smoothly. They coordinated with our landlord, reserved the elevato ... Read More
Brightside Moving Group LLC is a fully licensed and insured moving company with a strong presence across Florida, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Brightside Moving Group LLC actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
We Move To
Below are estimated price ranges for moves with Brightside Moving Group LLC. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Brightside Moving Group LLC holds all required registrations to legally operate both local and interstate moves.
Families and businesses across Florida trust Brightside Moving Group LLC for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Brightside Moving Group LLC is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Brightside Moving Group LLC offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Brightside Moving Group LLC calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Brightside Moving Group LLC directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Brightside Moving Group LLC, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in Florida, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in Florida to evaluate their reliability and experience.
Free estimate from licensed interstate movers or call our support team anytime.
